My girlfriend and I stayed there before she left for the airport the next day. We arrived tired and not wanting to walk to dinner so we hit up the deli on the 3rd floor. Good selection of food and the lady even gave my girl chicken for her salad that didn't have it. Next day we walked to Peachtree...
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It was a comfortable hotel however the rooms are smaller than I had thought. Was here for a Microsoft Conference and it was somewhat close to the convention centre. The service and people were very friendly which was a plus. The rooms are clean and the beds are comfy. The business centre was very helpful for printing out agendas for...
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wonderful servrice .mr.holden was great .chocolate covered strawberries and champane were given because of broken jacuzzi. we enjoyed our valentine visit .thank u very much.
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Glad you had a great Valentine's Day with us! We had fun doing some special decorating in the hotel and finding ways to take care of the lovebirds staying with us. Thank you for the great score and hope to see you back with us again soon!
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I hope the conference I attend every year will be at the Sheraton in Atlanta again in 2013! They had the most amazing people on staff I have seen any where. They were so polite and eager to please us. The folks I would like to mention and send a special THANK YOU to are- Jovada, Kiki, Andre, Starr, Emebete,...
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Wow, what a great review! We really appreciate that you pointed out the staff members that were memorable during your stay. They are certainly all-stars in our hotel and we will recognize them for taking such great care of you! Come back with your family soon! Thank you and safe travels.
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I want to extend a great big thank you for the positive attitude, friendliness and helpfulness of Erica Thomas, who manned the front desk of the coffee shop during the breakfast hours. She made sure that I had a paper to read, that I had a good location and that I was satisfied with my meal. She went well beyond...
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Thank you for such a nice review and for telling us about Erica. We love having her on our team; her smile can brighten your day! Hope to see you again soon.
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I would like to express my amazing satisfaction with the overall excellence of my stay. I was there for the Head Start Conference (room 252) and you all done it right. This is the first time I had stayed in one of your establishments and I was NOT diappointed. You have some very special staff that went well beyond their...
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We had such a great time hosting the Head Start program last week. Thanks very much for all the wonderful things you said about the hotel and team. We'll certainly recognize everyone you mentioned for making you feel at home. We think those people are amazing too! Hope to see you back again next year at the 2013 Head Start...
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My wife and I would like to compliment Fletcher, who is on the staff in the restaurant. Fletcher greeted us warmly on our arrival in the restaurant, offered helpful advice regarding menu selection, and impressed us by remembering our wine selection from the preceding dinner. Fletcher is an outstanding representative of his organization. He made our first meal so enjoyable...
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We agree, Fletcher is excellent! Thanks very much for your great review on the hotel's restaurant. We eat at Fandangles pretty often too and though admittedly we're a bit partial, we love dining there! Thank you for coming back a second time, that is a true compliment.
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Erica Thomas' customer service is OUTSTANDING, not only is she friendly but goes out of her way to make sure your day starts off right, I developed the flu during my last stay at the Sheraton and her kind words and warm smile, made me feel better immediately,
The business world would be such a better place if there were...
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Thank you so much for mentioning Erica and for the great review. We think Erica is a super star in our business and we're proud to have her on the Sheraton Atlanta team. She really is such a geniunely friendly person and it sounds like you saw that in her as well. Thanks again and hope to see you again...
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I purchased a weekend getaway on hotwire and this was the 4 star hotel zI ended up with. The rooms are clean but dated, had only plastic cups, and no mini refrigerator.
The staff was helpful but did not seem real bent on doing anything to go above and beyond their normal duties for a superior guest experience.
Not a...
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We are truly sorry that you didn't enjoy your stay with us more. We want every guest to have at least a 4 star experience. We were surprised by your comments on the guest room as most of our guests really like our new rooms as we've recently renovated. We completely understand your concern on the plastic cups in the...
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Stayed here late last year. Usually stay at the Intercontinental or Hyatt Properties. This hotel is a bit off the 'path' in downtown Atlanta...but not by much.
The rooms were nice, and the Club lounge was very nice...with plentiful offerings. I was very happy here.
As a Starwood Plat. member, i was suprised to be greeted by the manager on...
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What a great review and we sincerely thank you for it! Your title gave everyone here a nice laugh! Thanks for being a platinum member with SPG, we are flattered that such a well traveled guest thinks so highly of our service! Hope to see you again soon and safe travels.
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450 Reviews
516 Reviews
516 Reviews
