Stayed here for business trip. Excellent staff!! Warm, friendly, helpful. Nice rooms with 2 flat screen TVs, spacious living room, fridge and microwave. The bedroom is partitioned from main area by nice sliding doors. and Starbucks coffee in coffee maker in room. Nice place. Would stay here again.
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I stayed at this hotel on a business visit to the Atlanta area and I found it to be a typical Sheraton Suites no-nonsense business hotel. No frills, no-nonsense, very practical sort of hotel. It had an indoor & outdoor pool which suited the July stay, and was situated over from the Cumberland Mall which was very practical for a...
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We thank you for sharing your valuable feedback with us, and hope that when you are in town the next time for business or leisure to choose us as your lodging choice.
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I work in a resort, so my opinion is critical. I can't help it. Anyway, the rooms are in awful condition. The wallpaper IS comming off the walls, the ceilings in the hallways are in awful condition. Come on, we all know popcorn ceilings aren't that expensive. However, I am currently eating breakfast as I am writing this in the...
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We appreciate your critique and sharing your very valuable comments with us. I have emailed your pertinent concerns regarding your overall perception of the condition of our guestrooms to our Operations team for their action steps to improve our product. I do also thank you for your compliments regarding Ty and have passed them on to her. We are happy...
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I stayed there for one night , got upgraded to the top floor , nothing fancy but clean and quiet.
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My 10 year old Daughter and I just stayed here for a theater convention we were attending at the Cobb center. I was very happy and impressed with the hotel. Our room was clean and beautiful and I especially liked having a fridge and microwave oven. (I am a big water drinker and like to keep it cold and love...
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We are glad that you and your daughter stayed with us and overall you had a wonderful visit! I am so glad that our staff did turn some of your issues around and remedied the situation quickly and efficiently. We value you as a dear customer and hope that you will return to us soon!
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Long story short:
My husband and i stayed at the Sheraton on our wedding night. It was just a beautiful and spacious room. After our driver dropped us off at the hotel, we got our keys, headed to our room, and as we were approaching so was the room service bringing us wine and chocolate covered strawberries.
It's an overall...
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Usually stay at a different hotel, but tired the Sheraton this trip. It's a 17 story highrise near the intrastate and Cumberland Mall. Overall I had an average stay, but was not really Wow'd about anything.
I ordered from room servcie and the food was good. I was a bit taken aback when I unwarpped my utensils and found the...
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We thank you for staying with us and giving us your feedback. We appreciate the nice comments that the hotel was nice and your guestroom was clean. I have emailed your areas of concern and assure you that the deficient areas mentioned will be inspected by our team. We do hope that you will back to give us another chance...
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Very good hotel in Atlanta near the Cobb Centre and Cumberland Mall. Nice comfortable rooms with two large screen TV's. Friendly, helpful staff. Convenient to to I-285 and I-75. The excellent Marietta Diner is about five miles down Cobb Pwky.
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Thanks so much for your posting and compliments regarding our location which I must say is ideal since it is located so close to the interstates, great shopping and restaurants as well as the convention center. Our guestrooms are indeed comfortable to make every guest feel at home. We hope to see you again soon!
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I've used this hotel a couple of times to attend the Anime Weekend Atlanta convention that happens right next door at the Cobb Centre. I can safely say each time was a pleasant experience.
For one, the rooms were always really nice and well taken care of. I once went with two friends and ordered a cot for our third...
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We do appreciate your valuable patronage and your amazing comments! Our goal is to provide total guest satisfaction for our guests and we do thank you for your wonderful remarks in regards to your comfortable guestroom, location and our awesome staff.Please also note that I have communicated the elevator issues with our Chief Engineer for corrective action steps. We look...
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Cliffnotes version:
Over priced internet charge.
Very old rooms, poor caulking..
Crumbs on floor near sofa...
Broken mini fridge....
Next morning "small red bumps" on my skin.....
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We were sad to read that you stay was less than perfect. We hope that you did have the opportunity to speak to a member of our management team to make things right. I can assure you that I have passed on your constructive feedback to our Operations team for their review and corrective action for the deficiencies noted. Thank...
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