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All 194 Atlanta hotels

The Westin Atlanta Airport

4.0 of 5
4736 Best Road, Atlanta, GA 30337
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67%
Ranked #83 of 194 hotels in Atlanta
Most recent review
4 of 5 stars Reviewed 14 June 2013
bchgrrrl San Clemente, California
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438 reviews from our community

Traveller rating
    128
    161
    97
    27
    25
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Families
71
 
Couples
91
 
Solo
51
 
Business
169
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
San Clemente, California
Top Contributor
67 reviews 67 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

I often stay at Westin's and the Atlanta property did not disappoint. Logistically the property is super convenient to the airport, and the car rental return center. But it was really difficult to find amenities in the surrounding area. A wealth of hotels, but only one restaurant(Ruby Tuesdays), and no grocery stores or retail stores like Walgreens, Target, etc. And... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 June 2013

Good day, Thank you for choosing to stay with us and for sharing you comments. We are happy that you had a pleasant stay. Regarding your comments about the surrounding area, we offer an around-town shuttle that will take guests within a 4-mile radius. This shuttle runs in the evening on weekdays and will transport you to local restaurants in... More

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

Have stayed at The Westin Atlanta Airport several times due to flight issues at ATL. Always have been good at getting their valued SPG member in without issues, never turned away. Rooms are quite, as they are not exactly butted up to the ATL airport. The beds are very comfortable, makes those late night arrivals enjoyable to an extent. My... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 June 2013

Good day, It is our pleasure to welcome our loyal SPG guests. We are happy that you had an enjoyable stay and found our location convenient to the ATL airport without the noise disruption. Regarding your comments about the shuttle service, we are sorry if we were not running on schedule. The shuttle departs the hotel at the top of... More

Altrincham
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 14 June 2013 NEW

This must be one of my favourite hotels. The rooms and beds are so so comfortable I didn't want to get up unfortunately I had to go to work so had no choice. I didn't eat at the hotel but would have if i had enough time. I stayed for 2 nights and if the cleanliness and atmosphere was anything... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
16 June 2013

Good day, Thank you for sharing your feedback. We appreciate your recommendation on Trip Advisor and are delighted that you had such a renewing experience. We hope to have an opportunity to welcome you again soon! Be Well, Bill Henderson General Manager More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 11 June 2013

This is no typical Westin and doesn't deliver on the brand's promise. There is no concierge lounge. The hotel is scheduled for renovation but the rooms are last on the list. The halls are as worn. The cleanliness of the bathrooms is sub par with dirty tubs, sinks and walls. The lobby is nice and lively. The breakfast buffet is... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 June 2013

Good day, Thank you for choosing to stay with us and for sharing your feedback. We are disappointed that your experience fell short of our usual high standards. Regarding your comments about the condition of the hotel, we are sorry that your room and the hallway were not properly cleaned and maintained. As a 4-diamond hotel that has to maintain... More

roswell
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 June 2013

This hotel is excellent. It's an older property, but I find it to be the best 4 star hotel near the airport. The rooms are large and the bed is so comfortable. The bathroom is well equipped with upscale toiletries. Nice touch. My go to hotel near the airport.

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See 16 more reviews by susan b for Atlanta
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 June 2013

Good day, Thank you for your review on Trip Advisor. We value your feedback and are happy that you choose our hotel when staying near the airport. We hope we have an opportunity to welcome you again soon! Be Inspired! Bill Henderson General Manager More

Trinidad
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 June 2013

stayed overnight. Did not have a good experience at all. The room was not properly cleaned - there was trash in the bin. The bedside chair was filthy and the room was very hot. However, the staff was very nice and had us moved to another room which was a bit better than the first, even though all the towels... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 June 2013

Good day, Thank you for choosing to stay with us during your recent visit to Atlanta and for sharing your feedback from your stay. Please accept our apologies for any inconvenience you experienced because the condition of your room and the chairs was not up to our usual high standards. We are disappointed the room was not properly inspected prior... More

Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 10 June 2013 via mobile

Checked in the day before a flight out of Atl. Got to our room and it smelled musty and had a smoke odor. We asked for a different room which the staff was nice about. They came up and moved us. The new room was a bit musty as well but no smoke odor so we took it. After being... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
14 June 2013

Good day, We appreciate you choosing our hotel for your stay before leaving for St. Lucia. We are disappointed that we did not exceed your expectations. Regarding your comments about the musty smell in the rooms, we appreciate how unsettling this was for you. We are taking the necessary steps to restore these rooms to our usual high standards. We... More

Mauldin, SC
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 6 June 2013

This is a very nice hotel in a convenient part of town, far enough out to be relatively free of the downtown chaos, yet within twenty minutes of downtown. The lobby and room decor was elegant and modern, and the staff were exceptionally helpful compared to some I've encountered at other hotels. I was pleasantly surprised to discover that the... More

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See 2 more reviews by Limozine for Atlanta
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
8 June 2013

Good day, Thank you for choosing to stay with us and for sharing your feedback on Trip Advisor. We are happy that our staff welcomed you with personalized service and that you enjoyed comfortable accommodations and our free basic internet service. We look forward to welcoming you again soon! Be Well, Bill Henderson General Manager More

Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 June 2013 via mobile

My husband and I stayed here after our flight was canceled. The room was clean with all toiletries provided. You can call, pay $5 and they will bring you workout clothes including shoes. The fitness center and swimming pool were nice additions to our stay. There was an excellent, although somewhat pricey, bar in the lobby that is hopping after... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
8 June 2013

Good day, Thank you for choosing to stay with us during your recent visit to Atlanta. We are delighted you enjoyed your stay. Our brand new Westin WORKOUT Studio and Gear Lending have been very well-received by our guests who want to continue their workout routine while away from home. We look forward to welcoming you again soon! Be Well,... More

Antigua, Guatemala
1 review
3 of 5 stars Reviewed 5 June 2013

The hotel was nice, the bed was super comfortable and other than my initial experience upon arrival, I would recommend it. I checked in at about 11PM after a nine hour drive and an extremely stressful week. I selected the Westin because they claimed to be pet friendly yet when I mentioned that I had my dog with me, the... More

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review
8 June 2013

Good day, Thank you for choosing The Westin Atlanta Airport during your recent visit to Atlanta. We appreciate your feedback on Trip Advisor. Regarding your comments about our non-refundable pet fee of $100, we charge a minimal fee to insure the room is cleaned and restored to Westin's high standards for the next guest's arrival. We work very hard to... More

 
 
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Additional Information about The Westin Atlanta Airport

Also Known As:
The Westin Atlanta Airport Hotel
The Westin Atlanta Airport Hotel Atlanta
Westin Atlanta
Atlanta Westin
Address: 4736 Best Road, Atlanta, GA 30337
Phone Number:
Region: United States > Georgia > Atlanta
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Luxury Hotels in Atlanta
#73 Business Hotels in Atlanta
Price Range: £
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A short complimentary shuttle ride from Hartsfield International Airport, The Westin Atlanta Airport is adjacent to major interstates I-85 and I-285 and just down the road from Georgia International. ... more   less 
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