This Westin had renovated rooms and was very clean and comfortable. In terms of positives, that was about it. Service was not friendly or helpful. I was even challenged on my gold status upon check-in. The restaurant was empty, so I ate at the bar. The bartender became more attentive as the night went on, but was not friendly initially.... more

Stranded at Atlanta Airport after I missed my connection, AirTran's coupon offered me a great rate at the newly remodeled Westin Atlanta Airport. Room was spotless except for a dirty mirror above the table. Very quiet (no airport noise). Be sure and have them lock the mini-bar. And be sure and bring snacks--$5 for a Power Bar at their mini-store.... more

I have actually stayed at the Westin twice in 3 weeks. My employer has used it for training, and it is quite a pleasant place to stay. The rooms are large with those wonderful beds and flat screen TV. The bathroom has a back lit mirror that gives the softest light as well as a dual head shower. Lots of... more

Nothing praticularly remarkable about this property but it is a typical Westin; which is to say: very good all around. Nice rooms, nice service, nice restaurant and all in all a very good airport hotel. The only negative was that the airplane noise was a little noticeable. Otherwise, I'll use it again when I can. more

The Westin is such a relaxing hotel. The beds have downfilled comforters that are so soft. That's why they are caed "Heavenly. The roo is stocked with a mini refidgerator filled with goodies. more

As a 80% traveler, that is 80% of my year is spent in hotels and airports, I had high expectations for the Westin based on previous stays in other cities. The rooms were, in-fact, what I expected. The service was not. At a full service hotel, you expect full, around the clock service and comfort. I attribute the majority my... more

I stayed at the Westin for two nights this past week for work. The staff were very professional, courteous and efficient. I was impressed. Upon arrival, I thought I smelled smoke in my room from a previous guest. I returned to the front desk and requested another room if there was availability, given the smoke. The desk agent immediately upgraded... more

I got a great deal on this hotel by going to Hotwire. I knew I wanted to stay near the airport and wanted something nice. When Hotwire asked me what rating I wanted, I said "4 Star". Happens that the Westin is the only 4 Star hotel near the Atlanta airport. Got it for a wonderful rate. The staff was... more

I was very concerned after reading reviews for this location but we were attending a family reunion there. I am OCD by nature and originally planned to stay at another location (as I had done at previous reunions). I was thrilled that I decided to stay with my family this time. The rooms were spacious and spotless. The shower head's... more