My husband and I and our daughter and her two small children went to Frederick to attend a family birthday party. At the Days Inn, although the staff was pleasant, the rest of the experience was not, especially for my daughter & her children. We had rooms side by side (oh, also - although I had reserved one King bed...
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We are very sorry you had this kind of experience. We have taken this very seriously and trained our staff to help our guests better when they have a bad experience. This happened on a close to sold out night and this is something every hotel fears not being able to give their best to a valued guest. We are...
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