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All 21 Frederick hotels

Holiday Inn Frederick Hotel & Conference Center

3.0 of 5
5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
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Holiday Inn Frederick Hotel & Conference Center
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47%
Ranked #13 of 21 hotels in Frederick
Most recent review
5 of 5 stars Reviewed 17 June 2013
Robert870 Redlands, California
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96 reviews from our community

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    27
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Date Rating
Redlands, California
1 review
5 of 5 stars Reviewed 17 June 2013 NEW

This was a very nice hotel. The room and public areas were very clean and well maintained. The room was comfortable and spacious, with refrigerator and microwave. The beds and bedding were comfortable (The pillows could have been better though.) There is a nice pool, spa, fitness center, and miniature golf. Breakfast at the on-site restaurant was very good. We... More

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Baltimore, Maryland, United States
1 review
5 of 5 stars Reviewed 16 June 2013 NEW

Clean room very comfy beds, microwave and fridge in room, the lounge runs like a well oiled machine with lisa and sarah serving up smiles with every drink, they helped being away working for ten days more tolerable, the front desk also very helpful and pleasant. I would stay there again.

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Detroit
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 8 June 2013

I was really impressed with the customer service. The woman at the desk was so pleasant and helpful. The room was very clean and the microwave and refrigerator was a plus. I would recommend this to everyone.

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review
10 June 2013

Thank you so much for giving your feedback on your recent stay with us! It is so refreshing to hear when our guests have great stays like you recently had at our hotel. I am glad that our front desk representative was able to assist you with your stay and it's great that all of the amenities that you were... More

limerick
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 May 2013

I have been coming to Holiday Inn for almost 3 years and Lisa Henry is a great addition to your Customer service. She is very accomedating when ever I stay at Holiday Inn I make it a point to stop in the loung even if I am not dining or having a drink. The front desk staff is more than... More

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John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
14 June 2013

I really appreciated reading your comments about Lisa and the rest of my staff! She is an exceptional employee and has demonstrated a very strong grasp of what excellent customer service means! So too are my front desk staff! I look forward to having you stay with us again in the future and please introduce yourself to me so that... More

Baltimore, Maryland
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

My husband and I were in town for a wedding May 25-27. The first night we stayed at a less expensive hotel and was very dissatisfied. The second night we were able to get a room at the Holiday Inn which was worth the extra money! The room was clean, the beds were comfy, a fridge/freezer was in the room!... More

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Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review
30 May 2013

Thanks so much for staying with us for the wedding weekend! Hopefully you had a wonderful time at the wedding; in addition to the nice stay you had with us! We are certainly glad that you came over with us for the second night and hope that if you are back in Frederick again, you will stay with us for... More

Kansas City
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 28 May 2013

While in town for business, my employer scheduled me to stay here for two weeks. The metal bars on the vending machine as soon as I walked inside was a bit unsettling. The hallway was filthy so it was no surprise that my first floor room was outdated and NASTY. Water stains on the ceilings, dirty carpet. I ended up... More

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John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
30 May 2013

I am so sorry that your stay and impression of my hotel and staff was not good. We certainly want our guests to have a positive experience and it is sad that we were not able to deliver that to you on your trip. I am surprised that my front desk did not take your concerns more seriously as we... More

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4 of 5 stars Reviewed 27 May 2013 via mobile

Stay was ok.... Lisa did a wonderful job at the bar. She and Margaret were wonderful!! They make it worth the trip to have a cold one!! Well worth picking here to stay!!!!!!!!!! Lisa does a great job!!! Can't wait to come back!!!!!!!!!!!!

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John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
30 May 2013

Thank you for your wonderful comment regarding Lisa and Margaret. They are wonderful employees who really take an interest in making our guest's stay enjoyable. We recognize our employees for their exceptional efforts and I will take pleasure in sharing your comments with them. I look forward to having you back in the future. More

Cape Fear, North Carolina
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 31 cities Reviews in 31 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 May 2013 via mobile

Go see Lisa at Casey's Restaurant. The hotel was a lil confusing at first. Ok there are 2 Holiday Inn less than a half a mile from each other. So when you go to the wrong one and still have to wait for a clean room. The Holiday Inn was Xxtra Large style spread out. The washer and dryer was... More

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Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review
28 May 2013

Thank you so much for staying with us at the Frederick Holiday Inn. We are glad that you were able to find us and that you were able to enjoy your stay; especially with the service provided by Lisa in Casey's Lounge! We hope that if you are back in the area that you will stay with us again! We... More

Carthage, Missouri
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 24 April 2013

My company hosted a meeting at this Holiday Inn and everything went very well. Check-in was smooth and quick, room was good but only faced the indoor pool area but I was not there for a view, room was spotless and service great. While wondering the hotel met the GM (John I think) who was very nice and welcoming. I... More

Was this review helpful? Yes 3
John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
30 April 2013

I really appreciate your comments regarding your stay at the Holiday Inn Frederick! I was one of the individual's you met during your stay! We make it our habbit to greet and assist our guests while they stay with us and it is rewarding that you acknowledged this experience for both myself and my Executive Housekeeper, Lisa. My staff and... More

Chesterton, Indiana
Top Contributor
54 reviews 54 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 13 April 2013

The property itself is adequate for a short stay. I was a big surprised to find one (of the two beds in our room) to be sagging in the middle. Feeling a bit like Goldilocks, I was looking for the bed which was just right. Shame one of us had to suffer a bit with a hammock for a bed.... More

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John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review
30 April 2013

Thank you for taking the time to write your review regarding your recent stay with us. We certainly were sad that your room experience was less than desirable and will work to correct the items that we know we can. I cannot speak to when a property upgrade may happen, but we share your comments with our company. My staff... More

 
 
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Additional Information about Holiday Inn Frederick Hotel & Conference Center

Also Known As:
Holiday Inn Frederick Hotel And Conference Center
Holiday Inn Frederick Hotel Frederick
Holiday Inn Frederick
Holiday Inn Frederick Hotel
Frederick Holiday Inn
Address: 5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
Phone Number:
Region: United States > Maryland > Frederick
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 21 hotels in Frederick
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Holiday Inn Frederick Hotel & Conference Center! We are conveniently located at the intersection of I-270 and Route 85 at the Francis Scott Key Mall. Our central location to historic downtown Frederick, Washington DC and Baltimore makes for an easy drive to any local area attraction or businesses.We are just minutes away from local attractions including Fort Detrick, Frederick Fairgrounds, Frederick Keys, Adventure Park, Hood College and more! Are you in town for business? We are located near several companies including State Farm, Allegheny Power, Lockheed Martin, Landmark Aviation, Bechtel, BP Solar and FKI Logistix to just name a few.This Frederick Hotel offers 155 beautifully appointed guest rooms. Our rooms offer the new Simply Smart bedding collection, complimentary high speed wireless internet access and all the conveniences of home. Dine in our 5400 Market Place Restaurant where kids 12 and under eat free. Our indoor recreation center features a pool, sauna, whirlpool, miniature golf, games, fitness center, business center and more! Planning an event? We have over 13,000 Sq Ft of event space. Our experience staff will help you plan your next meeting, wedding or event. We offer catering and equipment rental.The Holiday Inn Frederick Hotel & Conference Center is the perfect hotel for your business or leisure travels. We are also pet friendly! Make your reservation today! ... more   less 
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