First of all the accomodation at this hotel is fantastic and the jacuzzi suites are pure luxury. However the customer service at this hotel was very poor. I have stayed in many hotels around the world and can say that I have stayed in many average hotels but have had an excellent holiday due to the serivce from staff. This... more

We have just returned from a week's B & B break at the Nicholas Heights (from 9-16th October) The Hotel comprises of seperate blocks which run down the hillside, with 2 pools, one at the top near reception area and one lower down Our deluxe suite was AMAZING, total luxury and fantastic views of the sea from all windows. We... more

Cannot agree more with the other reviews on this hotel. Positives first, It is in a quiet location and child free. Rooms are of a resonable quality and kept spotless by the really hard working chambermaids. Unfortunatly it stops there. The rooms are poorly lit, I have 20/20 vision and i could not see to shower as there was no... more

Have just returned from St Nicholas Heights Hotel. Had a lovely week, but did have some issues regarding Hotel. I had seen on this forum comments about the stairs so I had emailed Hotel previous week asking for a room on higher level. We arrived about 17.00, shown to a "room" which was the reception. I was taken to my... more

I returned almost 3 weeks ago from my stay at the nicholas heights hotel but due to going back to work straight away ( the worst part of the holiday - coming home!) i've not managed to get this written. So here goes! I travelled with my partner on 25/08/08 and returned on 09/09/08 having booked through First Choice. I... more

My husband and I booked this holiday as our second honeymoon having had our first during a city break in Italy. We were attracted by the stunning rooms and pool. Unfortunately our enthusiasm was squashed the minute we arrived at 4am in the morning to a moody and less that helpful receptionist who got our rooms mixed up and gave... more

Just returned from Nicholas Heights. Beautiful hotel, beautiful views and georgeous rooms; all spoilt by an uncaring,disinterested and poorly trained staff. ie waiters and porters. We booked a jacuzzi room(not cheap) and indeed it was luxury and kept spotlessly clean by the ever-hardworking, cheerful domestic staff. Perhaps they should be in charge of the staff training. They would run rings... more

After a 3 hour transfer we arrived at Nicholas Heights. Check in was smooth and a member of staff carried my case (but not my partners) down 7 flights of very steep steps. We entered the room and were impressed by the size and layout. However as it got dark we became aware of the very poor lighting in the... more

The room and hotel were nice and in a secluded area, although it is a bit of a walk to the nearest shop up and down a steep hill. What did let the hotel down was the efficiency of the waiting staff and the quality of the food. The waiting staff (friendly) were largely unaware that this hotel was advertised... more