Spent 2 nights in this hotel recently. First problem was the horrendous noise from the main road immediately below our bedroom window. It stopped around 1am and started up again at 4am - I heard it! Room quality is variable - my husband and I had a small room with a very small ensuite shower room - our daughters fared... more

E-mailed hotel to check on honeymoon suite availability and got a response within 1 hour, room then booked by phone. Everything about this hotel was fantastic as far as my wife & myself are concerned. The room (suite) was everything the website had promised and more, breathtaking views of the Cromer coastline from the bedroom windows, fabulous bathroom with shower... more

We booked a short break as a surprise for my partner intending to stay for 2 nights but ended up there for the whole week !! What a joy. It is a classic Edwardian Hotel but has the atmosphere to bring it up to modern day. We spent hours people watching while enjoying lovely coffees and then a meal to... more

Stayed for 1 night during a short break in Norfolk during early February. Looks great on website, prides itself on Edwardian elegance and indeed, the welcome at the hotel etc is very good. The Hotel appears to be going through some refurbishment. We stayed in an 'executive' room on the top floor with a turret overlooking the sea. Room refurbished,if... more

POSITIVE - the food was excellent. the evening meal was a pleasure, the breakfast generous. The restaurant is a pleasant space with a Edwardian Gothic decor. NEGATIVE - the whole place needs a redecoration and some new furniture bought. The rooms I saw were too small. The plumbing needed seeing to and the shower stopped altogether on one of the... more

Suddenly needing somewhere to stay on the Norfolk coast we broke our rule of looking at Tripadvisor before booking. The web site looked promising – an Edwardian hotel with ‘Gone with the Wind’ staircase, all rooms with sea view. At £114 for double room and breakfast we thought it ought to be of a reasonable standard. We arrived at 7.30... more

Gimcrack furniture, a really depressing run down feel. we had booked by phone for 2 nights and had paid a deposit by credit card (one night's rate) when we saw the room we did not stay but the owner insisted on keeping the deposit. I suspect they have had many such encounters with unhappy would be guests. Caveat emptor: this... more

Enjoyed our overnight stay. The room was ok but the bathroom needed a lick of paint. Food was excellent, good choice, well cooked and presented and served nice and hot. more

Stayed one night as attending family anniversary! Brouchure looks good but place run down and shabby. Our room had double bed crammed in to a small single at most! Mimmiscule bathroom stuck in corner which was terrible! Food was good as was the view! Noisy as on main road! Would not have stayed except it would have upset family arrangements.... more