There was no parking close to room, had to haul all items from very long distance. Pool was freezing, room was tiny and customer service was non-existent. And while in the lobby I heard others with the same complaints that I had. I would not stay here again and would never recommend it to anyone. more

I seen the reviews but though it cant be that bad. It is. The staff does not help with anything. We tried to check in at 2 only to be told our room was not clean and check in time was not till 3. we came back at 5 only to find a slipper in the middle of the room,... more

***Size of rooms very small (waste of money) ***Quality of blankets were horrible, not even worthy of a three star hotel, less a resort. ***Out of extra pillows and blankets ***No irons available (we figured everyone was ironing at the same time!) ***No amenities (shampoo, conditioner, lotion) basic hotel basics ***dirty coffee pots ***front desk employees not knowledgeable (didn't know... more

Traveling back home from Wyoming with my wife & sister n law, we decided to spend the night in Keystone and the Presidents View was our first stop. Even though there was a steep incline to traverse to and from the hotel, its location was perfect for all Keystone had to offer. Its peak season in the Black Hills so... more

Presidents View is a "budget" hotel. Despite small rooms, it was clean, convenient and everything we needed. The satellite TV signal and WiFi has problems for several days, but who cares. more

We drove to Mount Rushmore from Washington State with 4 children and planned to watch the fireworks on the 3rd of July. We walked over two miles in the pouring rain up hill to get to the Mount Rushmore, and after trying to tough it out for over 3 hours, we all decided we had enough. We went in search... more

This was the only place we stayed in Keystone so I can't compare it with the other places in town, but on a 2 week driving trip of the US we found the President's View Resort to be the "deal" of our vacation. We arrived without reservations, or having heard of the place, and they knocked the room price down... more

We payed 80 for a ground floor room. It was really small and cramped. The beds were small, there was no desk space to put things, and the bathroom was really small as well. We did have a nice choice of a great view of a flat rock wall or a parking lot space. The staff at the front desk... more

I am very angry with the hotel. You think that when you pay money to stay at a hotel, your stuff is safe in the room, and you can trust the employees to not take anything. Unfortionally i was wrong. I left my ipod touch and my new camera in at black travel bag in the room and never took... more