We stayed with friends in 2 rooms and were delayed by weather but our rooms were not given away. I called the hotel to get directions a couple of times and the "sarcastic" receptionist was very helpful.. I actually found him quite amusing. He WAS very chatty but in a friendly way. He was very knowledgable of the area and... more

I booked a PREPAID reservation 3-4 weeks in advance and got written confirmation. I then called again before we left to confirm the reservation, they promised us the room was being held. On arrival for check-in with my family of 6 including very small children, I was told they gave my room to someone else - they even admitted it... more

This hotel was in the perfect location for traveling around the Black Hills. Very close to Keystone and Mt. Rushmore. Large, clean room, with very comfy beds. The continental breakfast was more than adequate with a large room so you werent bumping into people while making your breakfast. Lobby was beautiful and front desk staff very helpful. Can walk to... more

Upon learning that the hotel did not have record of my reservation when I called en route to hotel to inform them of late check-in, I thought this had the makings of what would have been a bad vacation. Wayne (the night desk employee), was apologetic about the computer glitch and assigned us to two rooms. Unfortunately, this was no... more

We stayed here the week after the 4th of July. Unlike other reviewers, we had no issues with the chlorine levels in the pool. Our 10 and 12 year old boys enjoyed swimming each night before dinner. The hotel is quiet, soundproof, and family oriented. The rooms were very clean and the breakfast area was always well stocked with the... more

We had a fantastic stay at the Four Presidents. It's newly remodeled, clean, quiet and convenient. There is a small 'fridge and microwave in the room. It has free WIFI. The pool is perfect for small children and very warm. The hotel staff was very friendly. The breakfast is only OK - a bit limited with not enough seating. However... more

Front desk staff made this hotel, they were so helpful and informative. Nothing was too much trouble, made us feel so much at home. Rooms were quite roomy and well equipped. Breakfast was good, the lady looking after the breakfast room was very friendly and made us feel like we were in her kitchen. In all a very pleasant stay... more

Clean room, quiet. High chlorine content in pool left son with red, extremely burning eyes for a couple hours after swimming. Good complimentary continental breakfast. Would stay again, but will bring goggles for swimming. more

My husband and I stayed one night at this hotel and we wish we didnt!! The front desk man tried to be funny beyond belief (overly chatty) and his words were full with sarcasm and irony. Which didnt make us feel welcome at all. Then he finally gave us the key to our room and to our surprise when we... more