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Best Western Four Presidents Lodge


Hotel class 2.0 of 5
24075 Highway 16A, Keystone, SD 57751
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Reviews you can trust

83% Recommend
4.0 of 5 stars 49 reviews
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All (49)
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1 of 5 stars
KC
11 Aug 2009 | Trip type: Family
0/1 found this review helpful

This hotel was a very bad experience. It looked nice and was reported to be new but the elevator did not work, the ice machines did not work, and the room had need for repairs, especially in the bathroom. At the hotel staff was not helpful. I thought that we would pay more and get a nicer place and this... more

Management response from
brut, Owner

Thank you for your observations, we always welcome feedback! We have a very peaceful location about 3/4m outside of Keystone. We overlook wonderful Black Hills scenery. Many of our guests prefer our location over the noise and traffic of downtown Keystone. Please see the previous reviews regarding our location; many guests choose us precisely for our fabulous location! We pride...

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5 of 5 stars
Hollywood, Florida
25 Jul 2009 | Trip type: Friends getaway

We stayed with friends in 2 rooms and were delayed by weather but our rooms were not given away. I called the hotel to get directions a couple of times and the "sarcastic" receptionist was very helpful.. I actually found him quite amusing. He WAS very chatty but in a friendly way. He was very knowledgable of the area and... more

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1 of 5 stars
St. Paul, MN
19 Jul 2009 | Trip type: Family
4/5 found this review helpful

I booked a PREPAID reservation 3-4 weeks in advance and got written confirmation. I then called again before we left to confirm the reservation, they promised us the room was being held. On arrival for check-in with my family of 6 including very small children, I was told they gave my room to someone else - they even admitted it... more

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5 of 5 stars
San Jose, California
16 Jul 2009 | Trip type: Friends getaway

This hotel was in the perfect location for traveling around the Black Hills. Very close to Keystone and Mt. Rushmore. Large, clean room, with very comfy beds. The continental breakfast was more than adequate with a large room so you werent bumping into people while making your breakfast. Lobby was beautiful and front desk staff very helpful. Can walk to... more

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4 of 5 stars
Chicago, Illinois
13 Jul 2009 | Trip type: Family

Upon learning that the hotel did not have record of my reservation when I called en route to hotel to inform them of late check-in, I thought this had the makings of what would have been a bad vacation. Wayne (the night desk employee), was apologetic about the computer glitch and assigned us to two rooms. Unfortunately, this was no... more

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4 of 5 stars
Northville, Michigan
8 Jul 2009 | Trip type: Family

We stayed here the week after the 4th of July. Unlike other reviewers, we had no issues with the chlorine levels in the pool. Our 10 and 12 year old boys enjoyed swimming each night before dinner. The hotel is quiet, soundproof, and family oriented. The rooms were very clean and the breakfast area was always well stocked with the... more

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5 of 5 stars
St. Paul
30 Jun 2009 | Trip type: Family

We had a fantastic stay at the Four Presidents. It's newly remodeled, clean, quiet and convenient. There is a small 'fridge and microwave in the room. It has free WIFI. The pool is perfect for small children and very warm. The hotel staff was very friendly. The breakfast is only OK - a bit limited with not enough seating. However... more

Great staff
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5 of 5 stars
Brisbane, Australia
25 Jun 2009 | Trip type: Family

Front desk staff made this hotel, they were so helpful and informative. Nothing was too much trouble, made us feel so much at home. Rooms were quite roomy and well equipped. Breakfast was good, the lady looking after the breakfast room was very friendly and made us feel like we were in her kitchen. In all a very pleasant stay... more

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4 of 5 stars
St. Paul, Minnesota
23 Jun 2009 | Trip type: Family
1/1 found this review helpful

Clean room, quiet. High chlorine content in pool left son with red, extremely burning eyes for a couple hours after swimming. Good complimentary continental breakfast. Would stay again, but will bring goggles for swimming. more

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2 of 5 stars
Scottsdale, Arizona
13 Jun 2009 | Trip type: Couples

My husband and I stayed one night at this hotel and we wish we didnt!! The front desk man tried to be funny beyond belief (overly chatty) and his words were full with sarcasm and irony. Which didnt make us feel welcome at all. Then he finally gave us the key to our room and to our surprise when we... more

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Best Western Four Presidents Lodge Also Known As

  • Best Western Keystone
  • Keystone Best Western
Address: 24075 Highway 16A, Keystone, SD 57751
Keystone hotels Best Western Four Presidents Lodge
4.0/5.0
49