Nowhere else we have stayed have we had an option of different heights/shapes etc of pillows, this is just one of the services available here. The rooms are pristine, staff are very very friendly and nothing is too much trouble, meals are fabulous, scenery is stunning. Wish we could have stayed longer

loved our stay in this hotel as it was the only alternative compensation from a spoilt weather and cancellation of our heli flight to the glacier. wish the weather had been good and we could have had the best time there. however we felt there is nothing much this place has to over.

The room was clean and very comfortable. The location was excellent. The staff there was very nice. When we arrived, they gave us a room which was on the ground floor. When we requested for another room on the upper floor, they quickly arranged it for us and helped us to move the luggages there.

This hotel was all (pleasant) surprises for us. Our room has the view to die for, spacious, warm, great walk in shower and soft beds. Caravan restaurant (part of the hotel)serves delicious food served by friendly staff. Close to all tours and services. We will be back. Thanks Franz Josef Scenic Hotel.

We stayed here for 1night on our road trip south to Queenstown. Received an upgrade to a room that was a decent size with a queen and single bed. They were the most comfortable beds and pillows! Our room looked over to The Landing restaurant and bar but it wasn't noisy at all. Opened the curtains in the morning to... More

We stayed at the scenic on one of many stopovers from Queenstown to Christchurch. The staff were very helpful, the room was basic but clean but there was music from an unknown source until at least 3am. I don't know if there are any night clubs or such in the area or whether we had incredibly noisy neighbours but my... More

Very comfortable, lovely hotel. We arrived fairly late in the evening without a booking but adjoining rooms were found for our party of 5. The staff were really helpful and friendly. The rooms had everything you could possibly need, very comfy bed and big bathroom with walk in shower. There was a small balcony perfect for sitting out in the... More

Scenic hotel Franz Josef is surrounded by mountain views. Lovely public reception area with a blazing fire, comfortable seating and welcoming bar. The restaurant is attractive and reasonably priced. Our room had an awesome view. Nice patio for outside sesting and two chairs and ottoman for iinside. Beds were super comfy. Rooms and public spaces were immaculate. This hotel got... More

Very well located and easy to find. Convenient walking distance to the helicopter or glacier walk offices. Ample parking . Modern lobby with a beautiful fireplace. Staff were helpful, even got the luggage from the car to my room promptly. Room was very comfortable and spacious. Walk in shower was sparkling clean and had all basic amenities. Comfortable bed. Beautiful... More