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Hyatt Place Salt Lake City Airport Hotel Reviews, North America

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All 79 Salt Lake City hotels

Hyatt Place Salt Lake City Airport

3.0 of 5
52 N. Tommy Thompson Road, Salt Lake City, UT 84116
Hotel amenities
Hyatt Place Salt Lake City Airport
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Ranked #10 of 79 hotels in Salt Lake City
4.5 of 5 stars 165 Reviews
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165 reviews from our community

Traveller rating
    93
    52
    15
    2
    3
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Families
42
 
Couples
41
 
Solo
11
 
Business
43
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Denver, Colorado
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
“noisy/unfriendly staff/not on par with hyatt place experiences”
3 of 5 stars Reviewed 14 June 2013 NEW

1. the noise level the night I stayed was unacceptable. Some guests on my floor were extremely loud to about 2-3am. The walls were very thin... For Ex., I could hear my neighbor's phone vibrating when calls would come in. 2. front desk staff need more training in customer service/hire people who smile and like to help people 3. I... More

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
17 June 2013

Dear Guest, Thank you for finding the time to share your experiance at the Tripadvisor's web page. We are glead you chose to stay with us. It seems that the level of noise was unsatisfactory during your stay. I sincerely apologize for that. Please rest assured that we will address each and every concern you had about your stay. Sincerely, More

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Noisy at Night”
2 of 5 stars Reviewed 8 June 2013

Thump Thump Thump is all you hear from above if someone is walking. Ding ding is all you hear if you are by an elevator. Paper thin walls. Breakfast good. Just a place to crash before flying out, maybe if you stay on the top floor in the corner unit away from the elevator it would be good!

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
11 June 2013

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We apologize that noise... More

Greeley, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Probably not bad if you just need to crash one night before a flight...”
2 of 5 stars Reviewed 4 June 2013

Overall, our stay at the Hyatt Place Salt Lake City Airport was very disappointing and not at all on par with other Hyatt stays that we have had! First, I had to call to change my reservation. A few days later, I received an e-mail confirmation that had the wrong dates listed, so I called to double-check. The person I... More

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
11 June 2013

Dear Guest: Thank you for taking the time out of your schedule to complete our Guest Survey. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know... More

Melbourne, Australia
Top Contributor
117 reviews 117 reviews
87 hotel reviews
Reviews in 68 cities Reviews in 68 cities
84 helpful votes 84 helpful votes
“Airport noise is an issue”
3 of 5 stars Reviewed 2 June 2013

On Check-in I asked if I could get a room away form elevator noise, and quiet in general - ie away from aircraft noise if possible. I was assured that aircraft noise wasn't an issue in the hotel. My room was on the 5th (top) floor, at the end of the corridor, but at the airport end, facing it. The... More

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
4 June 2013

Dear Guest, Thank you for finding the time to write this review. I apologize that the airport noise interfarred with the comfort of your stay. Please contact me at any time if you would like to discuss this via the telephone. Again, please accept my sincere apology and thank you for staying with Hyatt Place Salt Lake City Airport. More

Waynesville, North Carolina
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Very Nice and Remarkably Quiet”
5 of 5 stars Reviewed 18 May 2013 via mobile

This hotel is next to the airport, but you would not know it as it is well insulated against sound. The rooms are luxurious and the staff is knowledgible and friendly. Will stay in this place next time I am in SLC.

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
19 May 2013

Dear Guest, It is always a pleaseure to read about the intentions to get back to our place. Thank you very much for your review. More

Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
1 helpful vote 1 helpful vote
“Slightly below average Hyatt experience, noisy with friendly and unfriendly staff.”
4 of 5 stars Reviewed 13 May 2013 via mobile

Upon checking in, the staff seemed short and unwelcoming even though they did offer a tour of the hotel. Our room was right next to the landing runway for the airport and it was fairly noisy. We did appreciate that the gym was open 24 hours. The morning staff was much more friendly and the kitchen staff accomodated my gluten... More

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
15 May 2013

Dear Guest, Thank you for the honest review at the Tripadvisor page. I sincerely apologize that your room was noisy and you could not have restful night of sleep. Also, I really appreciate comments about the staff at the check in. Be sure we will address the challenge and assure that our staff provides attention and service as only Hyatt... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice new Hyatt Place near SLC airport.”
5 of 5 stars Reviewed 7 May 2013

Nice, clean hotel. Good breakfast & friendly help. Flat screen tv & our stay was quiet. Great job! We will stay there when visiting Salt Lake City & when we want to stay near the airport which is about 5 minutes away.

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
15 May 2013

Dear Guest, Nice ratings... Thank you. While you marked us as "Nice New ....", we are actually almost four years old and we are excited we still get described as a new hotel. Thanks to the good maintenance and housekeeping department and with help of entire staff we keep our hotel in shape it is. Thank you for very nice... More

Battle Ground, Washington
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great!”
5 of 5 stars Reviewed 7 May 2013

Just like any other Hyatt, this place doesn't disappoint! Nice rooms, convenient access to I-80, Fantastic breakfast, friendly staff. My wife and I stayed here while visiting Downtown SLC for a few days and were quite content - we actually didn't want to leave! I would definitely stay here again

Was this review helpful? Yes
See 4 more reviews by Troy G for Salt Lake City
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
15 May 2013

Thank you for choosing Hyatt Place Salt Lake City Airport. Review you wrote is real pleasure to read. Entire team is sorry you needed to leave in spite of the desire to stay longer with us. We hope to see you back at "the place" soon. More

Albuquerque, New Mexico
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
“Clean but a bit noisy”
4 of 5 stars Reviewed 28 April 2013

This hotel was the place we stayed for our week long visit to the Salt Lake Area. This hotel is right in the flight path for the airport, and on the other side is bordered by the highway and it's associated noise. The walls are pretty thin, we were able to hear our neighbors voices, late into the night, without... More

Was this review helpful? Yes
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
29 April 2013

Dear Guest, Thank you for writing about your stay at Hyatt Place Salt Lake City Airport. We apologize that the noise interfered with the comfort of your stay. It is nice to hear that you have found a solution to this challenge by utilizing your AC unit. However it seems that all other aspects of your stay, from service and... More

idaho
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Nice airport location and easy freeway access.”
4 of 5 stars Reviewed 23 April 2013

This hotel may not be fancy, but the room was really nice - spacious, clean and well laid out. The public areas of the hotel were clean and modern and the breakfast was much more diverse than most hotel breakfasts. The hotel staff were extremely helpful with any questions we had regarding the hotel and/or the local restaurants and attractions.... More

Was this review helpful? Yes
See 7 more reviews by cruiserspecialist for Salt Lake City
Andreo G, General Manager at Hyatt Place Salt Lake City Airport, responded to this review
29 April 2013

Dear Guest, We appreciate kind words in your review about Hyatt Place Salt Lake City Airport. You are correct when stated that our hotel is not close to the major areas of Salt Lake City. But you were also very much right in your assessment that if you have a car you can get around very easily. The drive to... More

 
 
Hyatt Place Salt Lake City Airport
Hyatt Place Salt Lake City Airport
4.5 of 5 stars 165 reviews
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Additional Information about Hyatt Place Salt Lake City Airport

Also Known As:
Hyatt Place Salt Lake City Airport Hotel
Hyatt Place Salt Lake City Airport Hotel Salt Lake City
Hyatt Place Salt Lake City Airport North America
Address: 52 N. Tommy Thompson Road, Salt Lake City, UT 84116
Region: United States > Utah > Salt Lake City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Salt Lake City
#15 Business Hotels in Salt Lake City
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just three miles from the Salt Lake City International Airport, the Hyatt Place Salt Lake City Airport is only a 40-minute drive to Utah’s major ski areas. The hotel offers guests easy access to local business and corporate parks, including Wells Fargo, Franklin Covey, Decker Lakes Business Center and Sorenson Research Park. The Hyatt Place Salt Lake City Airport is also the perfect hotel for race teams and crews. Our location can have you racing in no time. We offer 24 hour food service, beautiful & spacious guest rooms and 42” high definition flat screen televisions.The hotel is easily accessible to both the Hill Air Force Base and the Fort Douglas Military Base. For families, the Salt Lake City hotel is in close proximity to the Hogle Zoo, Lagoon Amusement and Water Park, Salt Lake Bees Baseball stadium and the Museum of Natural History. ... more   less 
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Hyatt Place Salt Lake City Airport
52 N. Tommy Thompson Road
Salt Lake City, UT 84116
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