I stayed at this hotel Sept 30 - Oct 1. The service was terrible. The room smelt bad. The shower head did not work. The toilet would only flush if I manually did it from the back tank. The beds were uncomfortable to say the least. The pillows smelt bad. No amenities like shampoo or conditioner. The neighborhood is bad.... More

The rooms were so small and outdated. The staff was unhelpful and very unpleasant. There were homeless people walking around the facilities. The pool looked and smelled as if it had not been cleaned for months and extremely cold! Will never return! More

I won't repeat the same problems that other travelers have had here, but I will share this. About 30 minutes after checking in, and as I was about to change into pjs, the door was OPENED with a key card!!!! Thank goodness I had thrown the safety lock! After letting out a very startled scream, a man apologized and said... More

I reserved a non-smoking room through government hotel reservation system. I chose this hotel since it's closest to my buisness place. When I arrived, I was told he overbooked and there was no vacancy ( It was balloon fiesta weekend in Albuquerque). He said he reserved another much nicer room for me. It was 15 minutes drive away from that... More

The room looked okay at first glance. The AC knobs were missing to make any adjustments for cooler air. The front of the AC fell off while trying to adjust. There were ants in the bathroom floor. During the night something fell from the ceiling and fell on my son who refused to spend another minute in the room and... More

We only stayed here because it was a complimentary night from our rewards program – some reward… I still feel gypped. When we walked in, the “smoke-free” room reeked of cigarettes and there was a huge dying beetle in our bathroom to greet us. The ceiling over the bathtub was falling down, and there were only two towels. When we... More

This stay has been awesome,The staff is very attentive to the needs of their guests.I asked for a refrigerator and got it within 1 hour.everything has been great.I would definatly stay here again.The only complaint would be is to have windows that open in where the pool is located.It was a little stuffy..... More

We were in town for a wedding and stayed four hellish nights in this crazy hotel, we would have left but the rooms were paid for us. Ordinarily we wouldn't complain, but this was the worst hotel I have ever stayed in. I am not the cleanest person in the world, but when you or someone else pays for a... More

This hotel is the worst I have stayed in. Booked hotel online after calling and talking to a man at the hotel about having a pet with us and was told it would be cheaper online to book. So I booked a room that after arriving could not have since we had our dog with us, so we were put... More