Upon arrival my bathroom sink has a sewer smell, I left a note for the maid. The next day it was still there and no call or other indication it was fixed. The hotel was "full" for a meeting and at 9 in the evening I could not get through to room service for 30 min. After calling the operator... More

This hotel is located right across the street from the Conference Center in downtown Albuquerque. It is a very large hotel with an indoor shopping plaza with Starbucks off the lobby. The room was a typical hotel room. A little larger than some. Unfortunately there was some stains on the bedcovers of one of the beds that turned my daughter... More

I arrived at 2:00pm and a king suite wasn't ready for check-in so Gilbert offered me a double with a view of the mountains, it was a really nice view. Gilbert also signed me up for Hyatt Passport rewards so I could get a free Starbucks coffee everyday and free Wall Street Journal. Room was clean, neat and very comfortable.... More

I stayed at Hyatt when I presented at a professional conference last year. The hotel was clean, room was quite big, and the beddings were decent as well. However, when we got to our room and I needed to get some work done, we found out we could not get on the Internet. The receptionist rubbed us the wrong way... More

The hotel is in a great location - right in downtown Albuquerque. The hotel was clean and the staff members were very nice. The room was a good size for the price too. The only "bad" thing I have to say is that our room was facing the backside of other buildings so there wasn't really a view. BUT we... More

The hotel is in a great location. The staff was A-list, and the room was modern and very clean. The room had the feel of a big city hotel, well-appointed and comfortable. It was an incredible value. The also have a great little cafe in the hotel shops area, that serves great breakfast and sandwiches. If you are going to... More

The hotel is conveniently located adjacent to the convention center, but the general area is dreary in terms of economic vitality. There are many empty storefronts in the immediate area and most area attractions are either a cab fare or public transit away. The staff is very hospitable and attentive. The rooms are bright, attractive and clean. My room airconditioning... More

This Hotel is everything you would expect from a metropolitan downtown hotel. It is walking distance from the convention center, many restaurants and night life. The hotel has all the amenities you need for a comfy stay. In room internet is an extra expense but the lobby and meeting rooms have free Wi-Fi. If you love your morning Starbucks there... More

Ater staying in 10+ roadside hotels/motels, I was happy with the service-minded attitude at the front desk. However, I soon got surprised over the lack of service. We didnt have any bath robes for the pool so we ordered them. Tired of waiting, we left for the pool. One hour later, they hadn't arrived! The internet costs 10 dollars and... More