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Hotel Albuquerque at Old Town


Hotel class 3.5 of 5
800 Rio Grande Blvd NW, formerly Sheraton Old Town Hotel, Albuquerque, NM 87104
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Reviews you can trust

77% Recommend
4.0 of 5 stars 135 reviews
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2 of 5 stars
Southern California
18 Nov 2009 | Trip type: Business, Solo travel

I thought this would be a cool hotel because it wasn't a chain and was proximal to Old Town. I was wrong. This hotel sucks. Sure the lobby is nice but as soon as you see the corporate drones walking around after their meeting you get a feeling that something's not right. Then when you walk the hallway to your... more

Management response from
Hotel_ABQ_Management, Front Office Manager

Hotel Albuquerque at old town was previously a Sheraton hotel for many years. In early 2000, the ownership and design team of the hotel sought to create a project that would be an influential part of the Albuquerque community. The team sought to design a place that embodies the Albuquerque culture, history, spirit and tradition. Through architecture, interior design, landscaping,...

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4 of 5 stars
18 Nov 2009 | Trip type: Solo travel

Old Town ABQ is not all it's cracked up to be, but this hotel was nice, clean and very good. If I say I wish we had stayed in Downtown ABQ, it has nothing to do with the quality of this place. It was top-notch. (Garcia's restuarant, nearby, was great.) more

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5 of 5 stars
Florida
9 Nov 2009 | Trip type: Business

This hotel is more than 5 stars! It is a extremely warm/homey place. They think of so many little details that marks the difference in service! I loved it! They are very natural, very green, they definitely know how to leave a good mark with their brand "Heritage". It was an amazing conference. Thank you very much Hotel Albuquerque, you... more

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4 of 5 stars
Zurich
19 Oct 2009 | Trip type: Couples

We stayed at the Hotel Albuquerque for three nights and were very happy with the accomodation, the service and the location. The staff that we had contact with at the front desk and at the restaurant were both professional and very pleasant to deal with. In general the atmosphere/the personel at the hotel was of a refreshing natural friendliness..........and at... more

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4 of 5 stars
Chicago
6 Oct 2009 | Trip type: Solo travel
1
person found this review helpful

I lucked out and got into Hotel Albuquerque via hotwire, so got a great deal. My top concern was location. I wanted to be able to walk to the plaza and it is about as close as you can get -- a 5 minute walk. The room was excellent -- clean, spacious enough, tastefully done and I loved having a... more

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2 of 5 stars
New Mexico
21 Sep 2009 | Trip type: Business, Solo travel

I stayed at this hotel for what was supposed to be a quiet spiritual conference. There were special events both nights where large amounts of alcohol were consumed, and both nights loud drunk people wandered up and down the hallway at all hours. The second night, the police were not called by hotel staff until 3:00 pm despite repeated complaints... more

Management response from
Hotel_ABQ_Management, Front Office Manager

I would like to sincerely apologize for your experience with Hotel Albuquerque at old town and assure you that this is not the standard at any of our Heritage Hotels & Resorts. We had two wedding receptions the night you stayed with us and it is our practice to take every step possible to separate reservations attending those events from...

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5 of 5 stars
rochesterny
17 Sep 2009 | Trip type: Solo travel

what a wonderful no smoking hotel. the public spaces and especially the garden area were charming and inviting. the bed and linens were great and i really loved being able to open the sliding door to the balcony for fresh air. there was good food, great wine selections, and a very appealing bar. more

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5 of 5 stars
Atlanta, Georgia
12 Sep 2009 | Trip type: Couples

We stayed at the Hotel Albuquerque at Old Town last weekend (Labor Day Weekend). We had a junior suite, which was huge, with a nice view of the mountains. The hotel has a very nice lobby area and it is very convenient for walking into the Old Town area. Though the room was huge, the bathroom was surprisingly small with... more

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4 of 5 stars
Atlanta
5 Sep 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Was only in town 2 days and wish I could have stayed longer... Had a very lovely time, couple of things to point out; 1. The food at the restaurant was prefect and fast service, had breakfast and dinner, and both days - no complaints. 2. As for the rooms goes, AC could of been colder but no big deal...... more

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5 of 5 stars
michigan
26 Aug 2009 | Trip type: Friends getaway

Very comfortable hotel (beautiful mini-suite) with excellent access to Old Albuquerque's restaurants, museums. more

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Hotel Albuquerque at Old Town Also Known As

  • At Old Town Albuquerque
  • At Old Town Hotel Albuquerque
  • Hotel Albuquerque Old Town
Address: 800 Rio Grande Blvd NW, formerly Sheraton Old Town Hotel, Albuquerque, NM 87104