First thing one notices upon arrival is that this place is far more run down than it looks in any photos. Steps broken and crumbling, wood rotting and serious need of general maintenance. The staff was discourteous and almost seemed put out. The moment you open the room door you catch a nasty odor that makes you step back. The... more

My family and I stayed here, what a mistake. The only good thing is that it is with in walking distance of the town. Each room has a distinct smell, my pillows were stained and it seemed very run down. I would not recommend it to anyone for any reason. Thanks more

There were so many tears, gaps, marks and dings that the room had a creepy feeling, despite being fairly clean. The outside ice machine makes a racket all night, and you can't close your window, because, despite Estes' altitude of 8600 feet, some days are hot enough that A/C is necessary to cool off. There is none here. The pool... more

I had my credit card charged even though I cancelled long before I planned to stay at this hotel. The person on the phone was rude and would not reimburse me. Be warned, do not give out your credit card information unless you are ready to stay. more

I stay at the Twin Owls every year when I'm in Estes Park. The owner and staff has always gone out of their way to help make my stays pleasant. It has a great view and is a great location to watch the fireworks and walk to downtown. more

I think what qualifys as a non-smoking room is a room you don't plan to smoke in while you are there. My family had to buy air freshener just to sleep half the night. more

If you are just looking for a cheap place to sleep at night and nothing else this place will do. If this is your vacation and you are wanting warm memmories look elswhere. The rooms seem clean but shabby. The beds are uncomfortable. We went to use the hot tub and the water was skulding hot ! 135 degrees hot.... more

The staff and owner was very rude. I would have checked out, but they have some sort of policy that you must cancel 7 days prior to check in date. My credit card was charged for the full 5 day stay upon check in. They also tried to change the rate upon check in. The rooms are shabby, with no... more