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Providence Marriott Downtown

3.5 of 5
1 Orms Street, Providence, RI 02904
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Providence Marriott Downtown
Ranked #4 of 12 hotels in Providence
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339 reviews from our community

Traveller rating
    124
    120
    67
    19
    9
See reviews for
Families
101
 
Couples
79
 
Solo
24
 
Business
88
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Lakeville, Massachusetts
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

From the moment we arrived we had a great time !!!! We were checked in by Irving Rios who was awesome.... he upgraded our room and ended up sending cheese and crackers with wine, which was a nice surprise for our anniversary :) Food and drinks were great and the pool/cabana area is beautiful!!!! Great shuttle service too..... We can't... More

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Sydney, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Had a good stay here this weekend for my boyfriends birthday. It was a nice surprise to find a bottle of wine and cheese and crackers waiting for us as we'll as a birthday card when we got back from dinner, always a nice touch. Pretty good locations and they do have a shuttle service although we didn't use it... More

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Surrey UK
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Just got back to the UK after a five day stay at this great hotel. It's been a while since my last stay and its great to see nothing has changed. Sure the rooms are fine (large clean with great beds) and the general facilities very good but what makes the difference here are the excellent staff. I've never met... More

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See 3 more reviews by deccrv for Providence
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

A group of friends and I stayed at the Providence Marriott this past weekend and had a great time even though the weather did not cooperate. We had a room facing the lovely pool area, what a treat in the summer! Lounge chairs, indoor/outdoor connected pool, fire pits and bar, sadly it wasn’t open yet but will return during warmer... More

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Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
17 May 2013

Dear HeatherPG, Thank you for your fabulous comments! Our shuttle drivers - Juan and Jarred - are two of our brilliant hosts! We appreciate that you mentioned them and I have already shared your comments with their team. I means so much to our associates when they are mentioned on Trip Advisor. We hope that we have the opportunity to... More

Chevy Chase, Maryland
1 review
1 of 5 stars Reviewed 7 May 2013

While the staff is very pleasant, the guest rooms are awful. The heating/cooling system is loud (at times sounds like a helicopter and other times a squealing pig), floors are dirty (and even have sharp objects sticking out), and furnishings are quite worn. I had to be switched from my first room after the engineer tried to fix the thermostat... More

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Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
9 May 2013

Dear ronbialek b, I apologize that you did not have the experience during your stay that we expect for our guests. I would like to discuss this with you further. Please contact me at jdahler@marriottprovidence.com or certainly feel free to call me: 401-553-0409. ~Jen Dahler More

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 7 May 2013

We booked two rooms from priceline. Frontdesk is very helpful and gave us two connected rooms and per our request, not close to highways. The room is clean and the hotel location is convinient. They also have free on site parking

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Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
9 May 2013

Dear Weijietang, Thank you for choosing to stay with us. Thank you for ranking us so highly in cleanliness, value and service. It was our pleasure to host you. We hope to see you soon out at AQUA! It opens May 20. More

Keene, New Hampshire
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 29 April 2013

We used the hotel shuttle service in the evening to go to a Federal Hill restaurant. The pick-up service after the meal was prompt. Other guests were using the shuttle to get to the Providence Civic Center for a sports event. This was so helpful because there is little parking availability in Providence.

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See 4 more reviews by Turckheim for Providence
Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
3 May 2013

Dear Turckheim, We are so pleased you had such a great stay with us. Our daily complimentary shuttle service is very convenient. Parking can be tricky in Providence (as in any city) and that's why we have it. We are happy this service could help make your stay a little bit more relaxing. Our outdoor lounge, AQUA, is opening in... More

Long Beach/NYC
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2013

We have been staying at this hotel during our daughter's stay at Brown University. We were disappointed to find out that they DOUBLED their rates--up to $450 per night--for a $189 room for graduation weekend. Unfortunately, we will be staying at another area hotel. BUT we were just there this past weekend and the great front desk person Roland Proulx... More

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See 2 more reviews by jkraft for Providence
Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
3 May 2013

Dear jkraft, Thank you for your thoughtful post. We appreciate your feedback. I have sent a hotel-wide email out to let all our staff know about your awesome comments about Roland and La Toya. Thank you for mentioning them. Our associates really appreciate when they are mentioned in a post. So thank you. We look forward to hosting you again... More

Metuchen, New Jersey
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 25 April 2013

A group of friends stayed at this Marriott for a weekend in April while our sons played in a volleyball tournement at Bryant University. The hotel has been renovated since my last stay there and now has a very attractive lobby/lounge area that is open and comfortable. The bar/lounge has a nice selection of drinks and food and stayed open... More

Was this review helpful? Yes 1
Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
3 May 2013

Dear timfromnj, Thank you for your excellent review! We appreciate your feed back and that you enjoyed your visit so much and that your group have fun and a chance to relax. The Bluefin Grille is an excellent restaurant and we are so glad you had the opportunity to dine there. Our complimentary shuttle is a great way to get... More

Syosset, New York
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 April 2013

My husband and I just stayed at the Marriott this past weekend as my son was visiting Brown University. Upon entering the hotel, it was bright, airy and clean. Staff was very polite and accomodating. Room was very clean and quiet. They have a small gym which my husband and I went to. They have an indoor and outdoor pool... More

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See 4 more reviews by Kathryn S for Providence
Jennifer D, Public Relations Manager at Providence Marriott Downtown, responded to this review
25 April 2013

Dear Kathryn S, Thank you for your great review! We are delighted to hear that our complimentary parking (yes, the only hotel in Providence that does offer free parking) was helpful to you. Remember that our complimentary shuttle can take you to Brown University next time you visit. Just let us schedule that for you at the front desk and... More

 
 
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Additional Information about Providence Marriott Downtown

Also Known As:
Providence Marriott Downtown Hotel Providence
Providence Marriott Downtown Hotel
Marriott Providence
Providence Marriott
Address: 1 Orms Street, Providence, RI 02904
Phone Number:
Region: United States > Rhode Island > Providence
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Providence
#8 Business Hotels in Providence
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Resort-style atmosphere hotel located in downtown Providence. Situated near the state capital and I-95. Free parking, connected indoor/outdoor pools. Outdoor lounge, AQUA(seasonal), voted best outdoor lounge in Rhode Island with Live entertainment - see web site. Award-winning Bluefin Grille open for breakfast, lunch and dinner. Inclusive overnight packages available for special occasions - Ultimate Dining Experience, Family Movie Night, Romance package, Golf Challenge , etc Full-service G Salon & Spa and golf privileges at private golf course. Completely renovated lobby - New Marriott Greatroom. Complimentary wireless and shuttle service (by reservation). ... more   less 
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