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Providence Marriott Downtown


Providence Marriott Downtown
Hotel class 4 of 5
1 Orms Street, Providence, RI 02904
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Traveller Reviews

82% Recommend
4.0 of 5 stars 92 reviews
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By trip type
All (92)
[ Date ] [ Rating ]
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5 of 5 stars
UK
3 Jun 2009 | Trip type: Family

Had a fantastic room to suit a family and the children loved the indoor/outdoor pool. The staff were exceptionally helpful, particularly the gentlemen on the concierge desk. Ate in the hotel twice and the food was lovely. Room very clean. Location was great, we could walk into town and to the train station for day trips out. more

Management response from
HotelManagerMJ, Owner Representative

Thank you for your comments about the Providence Marriott Downtown. It is important for us to receive feedback from our guests about their stay and this information is shared with our associates so that we continue to deliver memorable guest experiences and a high quality of service. We appreciate your loyalty and hope to see you again soon.

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4 of 5 stars
Township of Washington, New Jersey
28 May 2009 | Trip type: Family

My son graduated from Johnson & Wales University in Providence R.I on May 23, 2009. We arrived around 12 midnight from NJ. We had booked a few months ago because of graduation and had the "Sam Adams Special". We went right up to our room. Very nice with two double beds. A few minutes later a knock on the door... more

Management response from
HotelManagerMJ, Owner Representative

Thank you for your comments about your stay at the Providence Marriott Downtown. We share your feedback with our associates so that we can continue to deliver memorable guest experiences and exceptional service. We are pleased to hear that our signature Samuel Adams Getaway helped make your stay more enjoyable. It is also great to know that the services we...

A cut above
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4 of 5 stars
atlanta
24 May 2009 | Trip type: Couples

The good - Rooms refurbished in the last 3/4 years - Lovely pool area for a city hotel in and outdoors - Nice Gym - Parking free - yes free - There is a mini bus services that really helped us get around the city for free! - 10 minute walk to downtown - Staff were generally a cut above... more

Management response from
HotelManagerMJ, Owner Representative

Thank you for your feedback about your stay at the Providence Marriott Downtown. It is important to us to hear from our guests so that we may share their comments with our associates to continue to deliver memorable guest experiences and exceptional guest service. We appreciate your honesty about how you felt about your stay and will share all you...

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5 of 5 stars
Boston
21 May 2009 | Trip type: Couples
1/1 found this review helpful

My husband and I booked this hotel for May 13-15th for my birthday and a mini honeymoon. We were married in December 2008 and hadn't had a honeymoon yet. We booked on Priceline and got an amazing deal at $70.00 a night for Wednesday, Thursday, and my birthday which was Friday the 15th. I had researched tons of hotels and... more

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5 of 5 stars
Westport, MA
16 May 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

My job requires me to stay in Providence once a night weekly. I must say the staff has always been attentive and quick to handle even the smallest issue. Compliments to the management team Todd and Katie, on the ability to be professional without being stuffy, which is carried thru to the rest of the front staff. The pool attendant... more

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4 of 5 stars
Brooklyn, NY
14 May 2009 | Trip type: Family
1/1 found this review helpful

The pool is a great one, where you can swim from the indoors to the outdoors. It's small but really nice. The rooms are also a little small but nice. Everyone we encountered on-staff was extremely helpful and friendly. The web site seemed to say there was free wifi in the rooms, but I could only pick it up in... more

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4 of 5 stars
Charlotte, North Carolina
5 May 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

On a recent trip to Providence, we stayed in this hotel near downtown Providence. We picked it mostly because of location to Interstate 95, which made it east to access from the airport, but also because we had to travel towards Boston, Newport and Connecticut, which means we could easily get where we needed to go. The only problem is... more

Management response from
HotelManagerMJ, Owner Representative

Thank you for your feedback regarding the Providence Marriott Downtown. We appreciate your positive comments and have shared them with our associates and the management. It is important for us to know what we are doing well so that we can continue to deliver memorable guest experiences. Please note that your concerns regarding access to our lobby have been brought...

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5 of 5 stars
Boston
4 May 2009 | Trip type: Couples
3/3 found this review helpful

My husband and I spent the weekend in Providence and the hotel was fabulous. When we first arrived we thought that the hotel was a distance from all the "action" downtown and thought we may be disappointed, however, it was better than we expected. After we spent the day sightseeing through Downtown, Federal Hill, Waterplace Park etc...we found ourselves anxious... more

Management response from
HotelManagerMJ, Owner Representative

Thank you for your great feedback about the Providence Marriott Downtown and AQUA. It is so important for us to know how we are doing and we appreciate your comments. We will share your response with our associates. We hope you will visit us again soon. Please look for upcoming events on Facebook at AQUA Providence or visit our web...

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5 of 5 stars
East Coast
30 Apr 2009 | Trip type: Business
3/3 found this review helpful

I travel to Providence frequently for business, and my son will be attending college there next year. We've stayed at several full service hotels in the city (Hilton, Westin, Courtyard) and this was our first time at the Marriott. The Marriot will be our 'home' hotel from now on! The lobby, pool, public areas are beautiful and well maintained. Our... more

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5 of 5 stars
Brewster, NY
23 Apr 2009 | Trip type: Business
1/2 found this review helpful

I've stayed at this hotel twice in the last few months, and have been pleasantly surprised both times. The rooms are nice, and of the 4 times I ordered room service during my two stays, all four experiences were very pleasing and the orders accurate/hot/on-time. I'm pretty particular, so that was a relief. I ate in the restaurant twice, and... more

Management response from
HotelManagerMJ, Owner Representative

Thank you for your feedback about your stay at the Providence Marriott Downtown. It is important to us to know that we are providing our guests with enjoyable experiences. We are also glad to know that you were happy with our AAA package. This continues to be a very popular package with our guests. We look forward to sharing your...

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Providence Marriott Downtown Also Known As

Address: 1 Orms Street, Providence, RI 02904