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Radisson Hotel Providence Harbor


Hotel class 3.0 of 5
220 India Street, Providence, RI 02903
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Reviews you can trust

53% Do not recommend
3.0 of 5 stars 101 reviews
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By trip type
All (101)
[ Date ] [ Rating ]
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3 of 5 stars
hotelgirl19
2 Nov 2009 | Trip type: Couples New

1) Check-in was terrible, the woman at the front desk (said that she was night manager) gave false information. I had known the information was false since I looked it up on the internet before I had gone to the hotel and I had been to the hotel once before. The woman was very rude, pretty much saying that college... more

Management response from
RadissonGenMgr, Jeffrey Pitt - General Manager

I would like to apologize for your experience with the Front Desk staff. I cetainly expect that we are honest and up front with customers. We will certainly use your comments to improve the service we provide to all of our valued guests. I would like to thank you for sharing your experience and it is my hope that we...

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4 of 5 stars
Oxfordshire,
25 Oct 2009 | Trip type: Couples

Conveniently located just off the freeway - 5 minutes from downtown Providence. In an area of redevelopment overlooking the harbour. Luxury rooms with sleep settings on the beds. Adjustable mattresses to give the perfect level of firmness or softness. Good quality bedding. Clean and tidy with friendly staff. more

Management response from
RadissonGenMgr, Jeffrey Pitt - General Manager

I am very glad to hear that your experience at the hotel was a positive one. I certainly appreciate the comments regarding the staff and will definately share them. Thank you for taking time to share your experience regarding the Radisson Hotel Providence Harbor.

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4 of 5 stars
New York, NY
20 Oct 2009

This was the host hotel for a recent softball tournament, and our entire group was very satisfied with the combination of location, price and value. I wouldn't call this a luxury hotel, or close to it, but it met our needs, and we especially appreciated the restaurant, as there were no eating establishments more

Management response from
RadissonGenMgr, Jeffrey Pitt - General Manager

It was a pleasure to have your group with us. I also appreciated the comments regarding the restaurant. I hope that we will have the opportunity to have your group return for next years tournament.

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4 of 5 stars
Bow, WA
7 Oct 2009 | Trip type: Family

We got a very decent rate booking the night before. The hotel is comfortable and clean. It is across from a nice park (the weather was beautiful when we were there) and it is a pleasant walk into town (about 10 minutes). I travelled with my daughter and we walked back from dinner in the evening after dark and felt... more

Management response from
RadissonGenMgr, Jeffrey Pitt - General Manager

I wanted to take time to thank you for sharing your responses on Trip Advisor. I know that these are helpful to the property as we continually work to provide a 100% satisfaction. Thank you again for the feedback and time to share your experience.

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1 of 5 stars
New York
6 Oct 2009 | Trip type: Business

1. Got trapped in an elevator and the receptionist wasn't surprised. 2. Moved to a new room because half their rooms are very close the highway. 3. Food: don't touch. more

Management response from
RadissonGenMgr, Jeff Pitt - General Manager

Thank you for your response. This will be used to address staff or product short comings. Please accept my apology for your experience in the Elevator! We have had all problems with our elevators repaired. I also have spoken with our Front Desk staff to ensure they appropriately address our customers when problems occur.

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3 of 5 stars
Allentown, PA
28 Sep 2009 | Trip type: Business, Solo travel

The furnishings were comfortable and I thoroughly enjoyed the sleep number bed. None of the lamps or clock were plugged in, which I found odd and the toilet was broken. I think the windows could have better soundproofing against I-195 traffic noise. more

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4 of 5 stars
Boston, MA
17 Aug 2009 | Trip type: Couples

Booked this hotel via Hotwire at a awesome discounted rate...Arrived far in advance of check out time, but they were nice enough to hold our bags for us while we explored. There's a nice park right across the street, and you can walk into downtown Providence in about a half hour or so. I had heard about the noise issue... more

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3 of 5 stars
Airdrie, Scotland
7 Aug 2009 | Trip type: Couples

Booked this hotel over the internet and was given the option to book a smoking room, which I took, however was a bit annoyed to discover that the hotel had recently turned all its rooms no smoking. Perhaps worthwhile updating the internet profile to indicate this. On the whole the hotel was clean, comfortable with friendly and helpful staff. Our... more

Management response from
RadissonGenMgr, General Manager

I thank you for your detailed response. The information you have shared will be helpful to all who are considering staying with us. I am sorry to hear of your frustrations with regard to a smoking room not being available. The hotel is working to improve the overall condition and experience for our guests and feedback in the past has...

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3 of 5 stars
Springfield, Illinois
16 Jul 2009 | Trip type: Business, Solo travel

The location makes it less appealing. Out of where action is and unless you have a car you are dependent on a cab or cold walk for every small thing! I would suggest to take the bridge walkway close to cross over to the nearby street for some shopping and eateries but it is a good 10 min walk. They... more

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2 of 5 stars
Wilbraham, Massachusetts
4 Jul 2009 | Trip type: Couples

Here we go again! Another Providence, RI hotel in need of some TLC. We booked this hotel for late June due to it's location to the highway for driving/accessibility and the price due to attending the annual Newport Flower Show about 35 minutes south from Providence. I'll make this review short and to the point. I had no idea the... more

Management response from
RadissonGenMgr, General Manager

I wanted to thank you for sharing your experience from your recent stay at the hotel. I would like to thank you for staying with us and apologize for your less than positive experience. I would also like you to be aware that your feedback is used to identify opportunities for us to improve the product and service we provide....

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Radisson Hotel Providence Harbor Also Known As

  • Radisson Providence
  • Providence Radisson
Address: 220 India Street, Providence, RI 02903