Worst hotel in Tucson. I have never been so embarrassed in my life. Booked this hotel FOUR months in advance, for my parents' visit hoping for a more comfortable room than the average hotel offers. Booked two queen sized beds, got two doubles. Dingy room, the kitchenette is a joke, but the worst was how they embarrassed my father. They... more

BAD: Roaches, extra-hard creaky bed, no toiletries, no wake-up calls, broken light, filthy carpet, waited in the cold at 1:30am for 20 min to get into locked lobby (to check in), English is a foreign language for all staff I talked to, locked out of my room the second night, rattling heater fan. GOOD: Relatively quiet, easy freeway access. more

The room was clean I have no complaints there, but I booked a room online with two queen beds, when we checked in they gave me one bed I complained to the management because I had my kids with me, and I needed two beds, it was the busy season so I could not find another hotel with rooms. They... more

Hotel was booked on hotwire. Ended up booking hotel for the wrong date. Hotel was willing to change my reservation for me. Asked for room with 2 beds they would only give us a room with 1. Hotel uses regular keys for room. When we got to our room the door was open. I called the front desk and they... more