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Hawthorne Hotel


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Reviews you can trust

66% Recommend
3.5 of 5 stars 124 reviews
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By trip type
All (124)
[ Date ] [ Rating ]
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5 of 5 stars
London
21 Oct 2009 | Trip type: Solo travel

I arrived extremely early and the hotel staff was still able to check me in and also offered to take my bags in case this would not have been possible. They were very friendly and helpful when I had several questions regarding the town and its events for the day. Upon checking out, I didnt know how to get to... more

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3 of 5 stars
Portsmouth, VA
20 Oct 2009 | Trip type: Couples

My wife and I both saw a figure in our room in the middle of the night. I woke up to what I thought was something rub against my feet and saw a dark transparent figure just hovering there. I stared at it for a few seconds in disbelief and was shocked to see my wife wide awake starting at... more

Management response from
MassRainbow, General Manager

This is the kind of review that I am at a loss over what to do. We really have no control over what people might feel in this regard. I wish there was something that I could do. I can only report that T.A.P.S. did a paranormal investigation at the Hawthorne Hotel several years ago, and that they would be...

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5 of 5 stars
20 Oct 2009 | Trip type: Friends getaway

I have a friend who visits Salem every year in October and stays at the Hawthorne. She always has a great time so I booked a room last year for this October. I loved staying at the Hawthorne. The room was clean and comfortable, the hotel has an old world kind of feel to it that suited the occasion, the... more

Management response from
MassRainbow, General Manager

Thanks for the excellent review. I am sure this will be very helpful to other guests, as you really give the flavor of the Hawthorne Hotel in your comments. We look forward to welcoming you back again next year. Kind regards, Juli Lederhaus General Manager

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5 of 5 stars
Clinton, Ohio
19 Oct 2009

I have never written a review on here before but I had to after reading some of the bad reviews. I have stayed at the Hawthorne for the past 5 years for one weekend during Haunted Happenings with my 13-year old son. The hotel was built in the early 20th century, therefore, it's expected that the heating and cooling systems... more

Management response from
MassRainbow, General Manager

What a lovely and balanced review! This is something that will be so helpful to a potential guest considering the Hawthorne Hotel. Thank you so much for writing. I do hope that perhaps next time you come back to the Hawthorne you give our Tavern a try for a meal. It is our casual restaurant (sometimes fine dining like Nathaniel's...

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4 of 5 stars
Chicago, Illinois
15 Oct 2009 | Trip type: Couples

While we had hoped to make good on the stories of this hotel being Haunted, we were additionally and pleasantly surprised at the old fashion charm of the Hotel and Historic district. While we slept comfortably and ate like kings at the really nice Hotel restaurant, we were not interupted by any Ghosts. We were very entertained with the charm,... more

Management response from
MassRainbow, General Manager

Ghosts don't cost anything extra at the Hawthorne Hotel -- they are yours for the experiencing IF you encounter any. However, according to the folks from TAPS who did an investigation a couple of years ago, ghosts don't perform 'on demand'. if you want to see their show on Ghost Hunters, you will be able to do so on YouTube,...

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5 of 5 stars
Philadelphia, PA
15 Oct 2009 | Trip type: Couples

My husband and I stayed at The Hawthorne Hotel for a Friday night in late September, while on our way to northern Maine for vacation. We both thoroughly enjoyed Salem and can't wait to go back again. What a terrific town - simply lovely in every way! As far as our experience at The Hawthorne Hotel, after caring for an... more

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5 of 5 stars
Concord, New Hampshire
12 Oct 2009 | Trip type: Couples
1/1 found this review helpful

I went here for a wedding this past weekend. Arrived for check in, the hotel is beautiful and my room overlooked the square. The room was spacious with two queen beds a decent sized bathroom and 3 closets. Went downstairs to the tavern to have a drink and an app before the wedding. The bartender was friendly and the food... more

Management response from
MassRainbow, General Manager

Wow, I am so happy our quirky idea worked out for this guest. We always try to put ourselves in our guests shoes, and this was a real-life example of doing that nearly literally. When a guest needs something, we really do go all out to try to be that guest's advocate, and think how we would like to be...

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4 of 5 stars
Indiana
11 Oct 2009 | Trip type: Family

This was a three generation getaway, my mom, my daugter, and I went. I needed a location that was close to everything since Mom is 75. The Hawthorne was perfect. The staff was friendly. The sink didn't drain when we arrived, and they came immediately and fixed it. The room was clean. We didn't eat at the restaurant there, as... more

Management response from
MassRainbow, General Manager

Thank you so much for the very nice review. We do know that it is our staff members who really make a difference in our guests' perception of what we offer here -- hospitality. Our restaurants have a tremendous local following, so next time you come, you will certainly enhance your stay by dining right here in the Hawthorne Hotel....

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5 of 5 stars
Connecticut
9 Oct 2009 | Trip type: Couples

Great place, charm, elegance, great food. Salem is amazing, so much history. This is the place to stay in spite of old windows and pipes but that just comes with beautiful old cozt inns. more

Management response from
MassRainbow, General Manager

We really appreciate this very nice review. It is so good to see that we are providing the kind of hospitality and service that is recognized by our guests in this kind way. Sincerely, Juli Lederhaus General Manager

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5 of 5 stars
Pittsburgh, PA
8 Oct 2009 | Trip type: Family

The hotel is gorgeous, not to mention perfect location. I went there with my husband and our 2 year old son. We didnt have to get in our car once. Everything was walking distance to the hotel wich was great. The hotel was perfect for our family. Quiet and cozy, just the way I like it! more

Management response from
MassRainbow, General Manager

Thank you so much for the nice comments. We really do appreciate hearing from our satisfied guests. It helps our staff members to continue to excel when they are recognized like this. Sincerely, Juli Lederhaus General Manager

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Hawthorne Hotel Also Known As

  • Hawthorne Hotel Salem
Address: 18 Washington Square West, Salem, MA 01970
Salem hotels Hawthorne Hotel
3.5/5.0
124