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Salem Waterfront Hotel & Suites


225 Derby Street, Salem, MA 01970
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Reviews you can trust

78% Recommend
3.5 of 5 stars 89 reviews
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By trip type
All (89)
[ Date ] [ Rating ]
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1 of 5 stars
Pennsylvania
2 Nov 2009 | Trip type: Family

The location of the hotel is perfect but the hotel staff were incredibly rude. Being a warm weekend the A/C did not work and the sheets were absolutley dirty, covered in hair and yellow stains, when called front desk, I was told I had to come down to get new sheets. Also a family let there young children run down... more

boo in salem
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3 of 5 stars
white plains ny
24 Oct 2009 | Trip type: Family

stayed here for a 3rd time and always had a great stay . One big reason is the location to everything, pull in check in and never need the car till we check out. more

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5 of 5 stars
So.NH
21 Oct 2009 | Trip type: Family

Great place for kids who liked the pool. It was cold out but the pool is warm and indoors. We visited the Witch Museum and other attractions in Salem then got the kids worn out with a nice long swim. I should also note how friendly the staff was to all of us. Breakfast was also great—far superior to the... more

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1 of 5 stars
kansas city
13 Oct 2009 | Trip type: Business

We stayed with a very large party in this hotel. The tech suite was dirty with used condom wrappers and half full jars of vaseline, and none of the technical amenities worked, and were not fixed when complaints were lodged at the front desk. Upon check out we were charged an additional $100 cleaning fee, for "stains" that were already... more

Management response from
Jon Bercume, Manager

We recently had a very rare incident in which an unruly guest damaged a room and we reluctantly charged a reasonable cleaning fee. We believe that this review came from this guest

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2 of 5 stars
New Jersey
12 Oct 2009 | Trip type: Family
1/1 found this review helpful

I traveled with my mother and 9 year old son. The room was comfortable, but small. Cleanliness was OK, but it wasn't spotless; the decorating is dingy and uninviting. Breakfast is not included - we paid $185+tax, and not even a small continental breakfast. The location is convenient to several tours spots of Salem, but not at all attractive -... more

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5 of 5 stars
Sea Cliff
10 Oct 2009 | Trip type: Family

The hotel staff was very friendly and eager to assist. They were always ready and available when you needed them. The hotel room was clean and neat. The fireplace in the lobby was nice to sit by and enjoy during our snowy stay in Salem. The dining room was also nice and the food was excellent. They had a large... more

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3 of 5 stars
Martinsburg, West Virginia
22 Sep 2009 | Trip type: Couples

This is a good choice if you are not into B&B's. It is not on the waterfront but some rooms have a view of the harbor over neighboring rooftops. We were in a Mini-suite (405) which was quite large, had lots of lamps, but curiously none were near the sofa which made reading difficult. The bed was comfortable, the shower... more

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3 of 5 stars
texas
16 Sep 2009 | Trip type: Family

No, there are no waterview or waterfront rooms. This is to my knowledge the only hotel in town other than the very pricy one down the street that doesn't even want to give you a rate when you are there or even online. The salem waterfront is quite convenient and within walking distance to many attractions or places. We were... more

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2 of 5 stars
Boston, MA
6 Sep 2009 | Trip type: Friends getaway
1/1 found this review helpful

The convenient location makes this a great spot to stay if you don't mind terrible service and lapses in cleanliness. Walking distance to a number of local attractions, but don't expect to see the "waterfront" when you book the Salem Waterfront Hotel, your likely view will be that of a parking lot. The staff is very young and poorly trained.... more

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5 of 5 stars
Plymouth, MA
21 Aug 2009 | Trip type: Family

We visited the Salem Waterfront Hotel last fall for a pre Halloween stay and decided to come back for a summer getaway. Both experiences were excellent. The hotel is situated in the heart of Salem within walking distance to tourist/historic sites and activities, the Friendship and great shops and restaurants. The hotel lobby is very inviting and the staff friendly.... more

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Salem Waterfront Hotel & Suites Also Known As

  • Salem Waterfront Hotel
Address: 225 Derby Street, Salem, MA 01970
Salem hotels Salem Waterfront Hotel & Suites
3.5/5.0
89