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Sheraton Gunter Hotel San Antonio

3.5 of 5
205 East Houston Street, San Antonio, TX 78205 (Downtown)
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Sheraton Gunter Hotel San Antonio
Ranked #71 of 343 hotels in San Antonio
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558 reviews from our community

Traveller rating
    227
    177
    74
    57
    23
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Families
111
 
Couples
152
 
Solo
36
 
Business
160
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Stoughton, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 21 May 2013 NEW

A super hotel in a great location. Only a half block to the riverwalk and right on ther bus stop areas. Staff at hotel was extremely helpful and courteous. The hotel is over 100 years old, but maintained very well.

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
22 May 2013

We are so glad to hear your enjoyed your recent stay with us! Please come visit us again soon. We'd love to have you back. Thanks again for choosing to review the historic Gunter Hotel. More

Bulverde, Texas
Top Contributor
303 reviews 303 reviews
41 hotel reviews
Reviews in 78 cities Reviews in 78 cities
544 helpful votes 544 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

This Grand Lady of San Antonio offers guests a beautiful and elegant place to stay and relax. Well located in the center of the city with access from both sides of the block. We love the fact that the hotel has maintained the architectural charm of its pet. The rooms are large and well appointed. The lobby is large, elegant... More

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See 22 more reviews by Emil F for San Antonio
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
20 May 2013

Thank you for reviewing the Sheraton Gunter. It brings us great to joy to hear your kind words about our historic property. We hope to see you back at the Gunter very soon. Thank you again for choosing our hotel. More

Houston, Texas
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

We have stayed at the Sheraton Gunter several times over the past few months and I have to say that it is my favorite hotel. It is a classic Texas hotel with a wonderful history (Robert Johnson recorded in room 414.) Today the hotel is in pristine shape. I am an SPG platinum member that stays in a lot of... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
20 May 2013

Thank you for choosing to review the Sheraton Gunter. We are so honored to have you as a returning guest when you visit San Antonio. We do our very best to ensure your experience is a memorable one each time you come back. We will be sure to pass along the kind words to the staff members you mentioned in... More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 10 May 2013

Victoria front desk reception was very nice and perceptive to my needs and made sure that myself and coworkers were taken care of. I would recommend this hotel to anyone from the vacationer to the Buisness person. Enjoy

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
14 May 2013

We are so glad that Victoria was able to help you and your co-workers during your recent stay with us. We can't wait to see you back here again! Thank you for recommending our hotel to others. More

San Antonio, Texas
1 review
5 of 5 stars Reviewed 10 May 2013

My family and I can not put into words how well BENJAMIN, in the club lounge took care of us. After a long day on the road with kids. It was so nice to have access to the club lounge. From the moment we walked into the lounge. We where greeted with a smile. Benjamins' outgoing and charismatic personality was... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
16 May 2013

We are so glad Benjamin was able to provide you and your family with excellent experience during your stay. We will definitely pass along the kind words to him. We hope to see you and your family back again soon. Thank you for choosing the historic Sheraton Gunter Hotel. More

Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 May 2013

I booked a two night stay at Gunter for a short Spring Break trip to San Antonio with my family. We picked this hotel based on its location along with a semi-favorable reviews on trip advisor. The first room we had checked into has carpets that were folding up and was very outdated. We would be fine with that (we've... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
13 May 2013

Thank you for reviewing the historic Gunter Hotel. We are very sorry to hear your experience at the Gunter did not meet your expectations. Renovations of the hotel will be taking place in a few months. The problems you pointed out will definitely be addressed. We invite you and your family back once the renovations are complete. We are sure... More

Austin, Texas
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2013

This hotel is a great old historic hotel with a very friendly and helpful staff. We stayed there for a weekend and had a slight problem with the matress the first night. Patrick, a front desk manager gladly changed us to another room and even upgraded us to club level for the inconvinience. Other front desk staff was always helpful... More

Was this review helpful? Yes 1
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
8 May 2013

We are glad to hear that you enjoyed your recent stay at the Sheraton Gunter Hotel. We will definitely pass along the kind remarks to Patrick. It was our pleasure to have you at our hotel. Please visit again soon. More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

I remember the Gunter Hotel as the place I stayed as a child with my parents. That was m years ago . I was pleased to find it current in decor and conveniences. It was the perfect place to stay the night we went to the Majestic for a show. No fighting traffic just cone in the afternooon, check in... More

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Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
8 May 2013

We are very lucky to be located across the street from one of San Antonio's most popular prized landmarks, the Majestic Theatre. We are glad that your recent trip was relaxing and convenient. We hope all our guests leave here with a smile on their face. We hope you did. Thanks for coming back and we can't wait to see... More

Atlanta, GA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

Stayed at the Sheraton Gunter in April for 3 days. The hotel lobby was impressive, the front desk personnel and restaurant employees were wonderful. However, the actual hotel room needed a lot of work. The toilet bowl had a permanent black ring and the shower/bathtub was equally tarnished. I determined that it was not dirty - just old and in... More

Was this review helpful? Yes
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
8 May 2013

Thank you for choosing to review the historic Sheraton Gunter. We are currently in the process of planning renovations for later this year. The issues you pointed out will definitely be address. Thanks again for staying with us. We hope to see you back. More

Madera, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 30 April 2013

We requested a quiet room when making our reservation 5 weeks prior to our arrival. We were put in a room the size of a postage stamp, right next to the elevators, and overlooking all the very noisy hvac units. As soon as we saw the set of earplugs in the bathroom we called to get our room changed. They... More

Was this review helpful? Yes 1
See 7 more reviews by trallan1 for San Antonio
Samantha C, Social Media Director at Sheraton Gunter Hotel San Antonio, responded to this review
1 May 2013

We apologize that your recent stay with us did not meet your expectations. Our hotel is over a century old and located in the heart of San Antonio. Street noise is possible. We have renovations scheduled for later this year that will address this problem. We invite you back after renovations. Hopefully, we can change your mind! Thanks for choosing... More

 
 
Sheraton Gunter Hotel San Antonio
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Hotel Summarization (Beta)

What travellers say

  • Valet parking(21)
  • Great location(20)
  • River walk(17)
  • Very comfortable(15)
  • Majestic Theater(11)
  • CUSTOMER SERVICE(8)
  • Friendly and helpful(6)
  • Street noise(5)
  • Front desk staff(4)
  • Business trip(3)

Additional Information about Sheraton Gunter Hotel San Antonio

Address: 205 East Houston Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotels in San Antonio
#33 Business Hotels in San Antonio
#60 Family Hotels in San Antonio
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Embrace history and timeless design at the Sheraton Gunter Hotel San Antonio. 13 conference rooms and Grand Ballroom. Our flexible space can accommodate up to 500 guests. ... more   less 
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Also Known As:
Sheraton San Antonio
San Antonio Sheraton
Sheraton Gunter Hotel San Antonio Texas

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Sheraton Gunter Hotel San Antonio
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