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Red Roof Inn San Antonio Downtown - Riverwalk

2.0 of 5
1011 E. Houston Street, San Antonio, TX 78205 (East Side)
Hotel amenities
Red Roof Inn San Antonio Downtown - Riverwalk
Ranked #116 of 343 hotels in San Antonio
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269 reviews from our community

    Trip type
Traveller rating
    68
    97
    55
    26
    23
Date Rating
Cleburne, TX
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 10 May 2013

I was thoroughly impressed with every aspect of this hotel. The staff was EXTREMELY courteous, the room was wonderful, I had NO complaints at all about anything that was within the hotels control. The nice lady who checked me in offered me use of their computers to get internet specials for Sea World, she treated my 9 year old as... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
14 May 2013

Thank you for taking the time to post such a nice review about your experience with our brand here in the beautiful Alamo city. I am so happy to hear that you were impressed with the hotel and that our staff welcomed you and made you feel at home. It is our goal to give our guest a great stay... More

Houston, Texas
1 review
2 of 5 stars Reviewed 29 April 2013

I don't normally write bad reviews as I believe in "if you dont have anything nice to say" however I feel I have to warn other people from the fantasy of staying off the "riverwalk with a view for the deluxe room" - NOT my "deluxe room view of the riverwalk" was more like a view of a run down... More

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Red Roof Inn S, Assistant General Manger at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
9 May 2013

Thank you for taking the time to write a review about your experience with our hotel. I am truly sorry that you had this experience and would like to reassure you that your concerns will be addressed with the team. It is our goal to give our guest’s a great stay for a great price and apologize that you do... More

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Indiana
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 25 April 2013

Even though they have remodeled rooms, I found a sink that had no working stopper and a water wasting toilet with a bad flapper. However, the room was clean, the breakfast good, and within easy walking distance to the Gonzalous Convention Center and River Walk. I would stay here again.

Was this review helpful? Yes
Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
26 April 2013

We thank you for letting us know about the few minor maintenance areas of opportunity and allowing us to correct it for our future guests. We are so glad that you stayed with us and enjoyed our complimentary breakfast and our great location within easy walking distance to the Alamo and Riverwalk. We look forward to your future stays! Sincerely,... More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 April 2013 via mobile

I booked a room here for my daughter & I on one of the busiest weekends of the year in S.A. through Booking.com about a month before my arrival. First, Booking did NOT forward my reservation so when I got here the hotel had no reservatipossible. r me & was sold out for one of the nights I booked. But... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
26 April 2013

Thank you so much for your review about your stay in the beautiful Alamo city. We were very pleased to have been able to accommodate you and your daughter. We will be sure to pass on the wonderful comments to our team! Please come back and see us again soon! Darlene Asst. General Manager More

Fort Worth, Texas
2 reviews
1 of 5 stars Reviewed 20 April 2013

I stayed for 4 nights in April 2013 at the Red Roof-San Antonio Downtown location. Like you, I was looking for a hotel within ease of walking distance to The Alamo and other downtown attractions, but was looking to avoid the frilly prices of paying $150, $200 or more at the more premier hotels right on the RiverWalk. I thought... More

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Red Roof Inn S, General Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
26 April 2013

We are sorry for the experiences that you had during your stay. Please accept our apologies and we are addressing your concerns as a team. Sincerely, Darlene Asst. General Manager More

San Jose, California
1 review
4 of 5 stars Reviewed 14 April 2013

At first, I thought I had made an error because it seemed so far out of downtown. But after one day, no problem. In fact, wwe looked at it as good excersise. And we were able to do all that we had set out to do. The rooms are adequate--clean, functional. And I loved being able to get coffee any... More

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Max J, Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
17 April 2013

Thank you for posting a review about your stay at our hotel. We are all very pleased that you enjoyed your stay and found that our location was able to still suit your needs. I am very glad that you enjoyed our wonderful city and that you were able to enjoy all the things you set out to do. I... More

hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2013

With newly renovated rooms and new bedding, this was a great place to stay. We stayed on the upper floor. Quiet air-conditioning unit and very comfortable beds made for a good sleep. With just a short walk to Riverwalk, we were able to not worry bout finding parking (i.e. using the secured hotel lot at $7.00 pkg fee was worth... More

Was this review helpful? Yes 1
Max J, Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
17 April 2013

Thank you for writing a review about your experience with our hotel here in beautiful San Antonio. I am very happy to hear that you and your family had a great time in our city and that you were pleased with your accommodations. It was a pleasure to our team to have served you and we all look forward to... More

Plano, Texas, USA
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 30 March 2013

I stayed at the Red Roof Inn - San Antonio Riverwalk 03/25-03/28 during a Texas Division of Emergency Management conference. When we checked in and went to our room the A/C was making a loud buzzing noise and the toilet was constantly running and leaking water around the base. We left to attend the conference and made notification to the... More

Was this review helpful? Yes 1
Max J, Manager at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
17 April 2013

Thank you for taking the time to write about your experience with our hotel here in San Antonio. I am truly sorry that you did not have a good experience at our property. I will speak with the staff that were present during that particular conference and will reference your comments to address the issues you had during your stay.... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 21 March 2013

My wife and I stayed at Red Roof Inn a few weeks ago. We both enjoyed the experience there. The staff was helpful and friendly. It was a short and pleasant walk to the Riverwalk and had a great time. We'll be visiting there again soon.

Was this review helpful? Yes 1
Max J, AGM at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
29 March 2013

Thank you for posting such nice review about your visit to the beautiful city of San Antonio. We are pleased to see that you enjoyed yourselves and found our proximity to the attractions pleasant. Our team was happy to serve you and we all look forward to serving you again should your travels return you to our wonderful city. Darlene... More

Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 March 2013

Came here for a conference at the Henry B Gonzalez Center: just needed somewhere to sleep so it was perfectly adequate and got a good nights sleep. Very close to the downtown area so very convenient. The view over the freeway is much better than the bleak urban sprawl to the rear of the hotel.

Was this review helpful? Yes 1
Max J, AGM at Red Roof Inn San Antonio Downtown - Riverwalk, responded to this review
29 March 2013

Thank you for taking the time to post a review about your stay at our hotel while in the city for a conference. I am happy that you found our hotel convenient for your needs and had a good night’s sleep. I do hope to serve you again should your travels return you to our area. Darlene Silva AGM 1011... More

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Additional Information about Red Roof Inn San Antonio Downtown - Riverwalk

Also Known As:
Red Roof Inn San Antonio Downtown - Riverwalk Hotel
Red Roof Inn San Antonio Downtown - Riverwalk Hotel San Antonio
Red Roof Inn San Antonio
San Antonio Red Roof Inn
Red Roof Inn San Antonio Downtown - Riverwalk Texas
Address: 1011 E. Houston Street, San Antonio, TX 78205
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #116 of 343 hotels in San Antonio
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Experience rich culture, history and southern hospitality in San Antonio, the Heart of Texas, at your Red Roof Inn Downtown-Riverwalk. When you check into the Red Roof Inn San Antonio Downtown - Riverwalk, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. Start your day with a complimentary Grab-and-Go select breakfast of Apples, Bagels, Muffins, Juice and Coffee. With complimentary Wi-Fi in all the guestrooms and lobby as well as a boarding pass station, you will never miss a connection. Ample parking is available for our guests onsite in our general parking lot and multi-level parking garage, at only $7 per night. The Red Roof Inn San Antonio Downtown-Riverwalk is within a pleasant walking distance of many of the attractions for which San Antonio is famous. Take a tour of the Alamo in downtown San Antonio, a short 3 blocks away or enjoy the famous Riverwalk on a relaxing riverboat cruise. Sports fanatic? The Alamodome and AT&T center host everything from football to basketball games. Enjoy shopping at the historic Market Square or experience a panoramic view of downtown San Antonio from the Tower of the Americas, both within walking distance from the Red Roof San Antonio Downtown-Riverwalk. For those visiting San Antonio on business, the San Antonio Convention Center is only 5 blocks away. With all there is to see and do in our beautiful city, your hotel should provide the amenities you want at the price you need. Fortunately, Red Roof Inn San Antonio Downtown - Riverwalk provides that and more. We're your best choice for economy lodging and superior service in the Alamo City ... more   less 
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