1. The printer wasn't working in the business center and they immediately let me use their computer at the front desk. I didn't even have to ask to do it. I love it when customer service staff solves a problem WITHOUT me giving them the solution. 2. The ceiling in our room leaked before we checked in, so one of... More

We've been staying at this particular Holiday Inn since it first opened, and stay here at least once every quarter. When it first opened staff and service was excellent. However our last stay was the most disappointing yet. After checking in and entering our room we found the bath faucet completely unattached from the sink. As the hotel was full... More

My daughter and I stayed here one night while we visited SeaWorld. There were issues upon check-in as we were given a room that smelled awful (would not have been able to stay in it), and had to move to another room, which was fine, but it took some fussing to make it happen. I am a priority club member... More

I am truly disappointed with the housekeeping service. We left our room around 10:00 A.M. Housecleaning was two doors towards our room. We returned back to our room around 10:30 P.M. and our room was not cleaned. We had no clean towels, overflowing trash cans, and 2 crying kids that could not take a shower and go to bed because... More

Not too far from sea world and UTSA. We stay almost every weekend the UTSA baseball is in town. Great restaurant within walking distance (two-step tex mex), plus other quick food & coffee joints. Staff was super nice. Traditional express breakfast offered. It's our staple spot to stay for price & convenience when we come to UTSA or sea world.

The managers and staff here were the best. Every time we talked to them they were very helpful and friendly. I didn't give them a 5 star because the pool had leaves that had blown in and didn't get cleaned out for three of the days we were there. We needed a toothbrush and the manager provided one at no... More

We stayed here to visit with friends that live within two miles of the hotel. The location was perfect and its easy to find as it right behind a Sonic Drive Inn. I mention this to direct you there as there is quite a bit of traffic in the area. I don't know how close it is to Sea World... More

This place was by far the nastiest hotel my family and I have ever stayed at. Upon checking in to our room my wife and I found a CLUMP of brown and red hair sitting right there in the bathroom tub. There was dried urine all around the toilet and the floors were noticably sticky. The walls were also paper... More

We visit San Antonio twice a year to see our kids and grandchildren. We are less than a mile away from their home and can walk to many restaurants and to get a morning paper every morning. The continental breakfast that is provided is ample and has many selections. The price was very reasonable too. We will definitely stay there... More