Found 2 roaches in our room. Bathroom has mold on tiles. Carpets in the hall were not cleaned for the whole week we were there. More

We stayed at this hotel for 3 nights. While it’s not necessarily a bad hotel, there were enough inconveniences and negatives that occurred to prevent me from staying here again. The staff members were all polite and helpful, particularly the breakfast staff. The only exception I found to this statement was one of the bartenders. The lobby is attractive and... More

Overall the hotel was pretty nice. It had obviously been redecorated recently. The beds and pillow were VERY comfortable and seemed new. Our room was clean, although several people I was staying with had complaints (they were moved to different rooms immediately). My main complaint is just how far it is from anything on the riverwalk. It was also kind... More

On the night of our arrival, there was music playing outside our room, too loud for us to sleep. When we asked the desk for help we were told they did not know how to turn it down. At midnight it stopped, only to begin at 6:30 am. We needed extra towels (only two in the room) and we were... More

I just stayed in this hotel for an entire week and found the staff extremely accommodating. My room was very clean and huge in size. I had a balcony facing the riverwalk where I could sip my coffee and wave to the riverboat travelers. If you google map the hotel, the Riverwalk looks deserted and scary near the hotel but... More

I did my research, so I knew how far it was to the 'heart' of the Riverwalk and intentionally stayed off season and away from the hustle and bustle of the tourist area. I am fond of not wasting money on luxurious hotels, so this was about what I expected. Clean, friendly, not fancy and a good bargain. If you... More

I would like to thank Geri for all her help. We were visiting San Antonio for a wedding when diaster almost struck. With great care she managed to help us out and make our stay one of the best memories we have. The rooms were clean, the staff very friendly and the food was good. Every company should have someone... More

It was my wifes birthday so I just had a thought, lets take a weekend trip to San Antonio. I booked our room online,and thought I found a frugal priced room for the location. I was wrong, we pulled into the hotel in it looked as if we where entering a low income housing. The staff, they were okay for... More

i was able to get a great deal for the hotel via priceline, but was concerned about my stay here after reading all of the negative reviews. however, my stay here was a fine and a pleasant surprise. the hotel is older, so it can't be/should not be compared to the newer brand hotels and their decor. with that said,... More