First of all I would like to say that I have stayed at this hotel many times in the past years and it was a pleasure because of the price and location... Upon on trying to get to this hotel I took a wrong turn somewhere and got lost so I called the hotel and spoke with a young woman... more

Well, the room was ok very small for rates, didnt smell great & had to wash clothes twice to get smell out when we got back home. Be careful when getting rates. I was quoted a very reasonable rate online, I even redid the quote several times to make sure I was getting it right. We arrived in SA on... more

First they couldnt find reservation Second the room stunk when you opened the door Third the carpet was full of stains Fourth the bed mattresses had stains on the sides of them, look liked and felt like they picked them out of trash Fifth the blankets had someones hair on them Sixth bathroom was dirty, dropped something on floor and... more

The hotel website leads you to believe that the have remodeled this location. The only thing that was remodeled was the lobby and the king suite. The other rooms were very average. Our family consists of 4 with 2 kids and the beds were full size and not comfortable at all. Very firm mattress and the comforter is the style... more

I booked 3 rooms, but they didn't have my reservation (even w/ confirmation number) - they had booked it for the wrong month. So for our trouble we got one free night per room. Then our room didn't have a functioning air conditioner so we had to move everything to another room. I thought, ok not too bad .... then... more

We stayed for 2 nights during Spring break/Semana Santa. The location was great. Close to Sea World, Ingram Park Mall and not far from other places of interest. Lots of places to eat close by. The staff was very nice from the time we arrived until we left. Never had a problem. They were friendly and very accomodating with any... more

Hotel was what I paid for. It was the off season so there were no great problems that one might experience. The staff was nice. ** But remember that if you spend a little more sometimes you get alot more, ie $25 doiiars to drive back and forth down town $5 per day parking. $31 For a family of six... more

We just recently were occupants of this hotel along with 2 other people in our group, and all of which had a horrible experience during our stay. We had all booked to stay at this hotel for 7 nights but checked out after 4 nights. Our first experience was that we had booked for a non-smoking room and was placed... more

Hotel was filthy from the rooms to the public toilets. Reservations were incorrect, putting my elderly mother in law and 10 yr old son on a different floor than the rest of the family. Smoking request was not honored. Our room was dirty, the bathroom ceiling was moldy, the tub surround kit was seperating from the wall. The garbages in... more