BAD: Showed up early for check in and was told to come back after 3pm when rooms would be ready. Sent a box of personal items ahead of time and it was nowhere to be found. Room over looked back of hotel and heard garbage truck constantly backing up at 3 am until we changed rooms. SO-SO: Front desk help... more

The hotel was only "ok". And that sucks considering that we paid infull online, upfront. We always stay at Homewood Suites because we all get to stay in one room with their two bedroom suite. But our room was right next to some pump that was loud and really disruptive when trying to sleep or nap (especailly with a toddler).... more

I was impressed with every aspect of this hotel. The staff members were extremely nice. The room was perfect for a family of four. The breakfast and dinner provided each day saved us a bundle and tasted great. The pool water was rather cold because it stays in the shade most of the day, but that is not a negative.... more

We had a wonderful stay here to visit Sea World and the Riverwalk. It is a very easy 15 minute drive to either location. Traveling with two kids under three I really enjoyed the seperate bedroom and a kitchen with a fridge and microwave. The breakfast the hotel had every morning was very nice, which included: "Texas" waffles, muffins, bagels,... more

As far as the visual aspect goes, this Homewood Suites is very inviting. The lobby has plenty of room to sit down and relax. Check in was a pleasure. The hotel staff was very friendly. I was greeted every time I walked past the front desk. They even put out a batch of cookies at the desk as I was... more

We spent three nights in a two bedroom suite with two couples and three children. There was plenty of room. The customer service was detailed and wonderful --from the person who booked us over the phone-- to the front desk people at check-in and check-out --and even the maids. Our suite was decorated pleasantly with a southwestern theme. It was... more

I chose this place for its proximity to the University but I was disappointed, I guess this is what I get for convenience. First of all, the hotel smells as a nursing home, some kind of mixture of mold and urine plus vomit; really offensive. The check-in person was just going to the motions of politeness, when in reality was... more

We stayed at this Homewood 5 nights in early June, visiting Sea World (about 20 min drive south) and Natural Bridge Caverns (about 30-35 min drive east). Some nights were paid and some free on HiltonHonors points. When I arrived, the two different reservations had different rooms, but the desk staff quickly moved one over to the other room so... more

We have stayed at several Homewood Suites in the past years, becuase we require a recliner.......We spent Memorial day week-end (2 nights) at Homewood Suites, NW San Antonio..........WE WERE VERY DISAPPOINTED TO SAY THE LEAST......The suite was very hot & we had to buy a fan to stay cool.........The sofa couch was very uncomfortable, sagging in the middle..........Decor was very... more