Being a frequent international travelers, our experience in this hotel was outstanding. Front desk personnel was always excellent, gentle and showed an honest interest in helping and solving our needs. Rooms maintenance could not be better. Rooms were well clean, spacious and very neat. Location is extraordinary because access to trolley and city transportation is next to the hotel and... more

Great little hotel a little bit out of the way of the riverwalk but easily accessible as well.(we walked there daily)The location is good for the Alamodome and generally very close to most things downtown and the freeway exit is right there as well.You never know with a Best Western,but this one was good and the staff are superb and... more

If you are looking for a relaxing atmosphere, with exceptional employees, this is the place to go. They offer a hot breakfast for a small charge. Within walking distance of the riverwalk without all the noise, 3 blocks, and there is no charge for parking. The rooms are suites and very clean and spacious. Easy to find and get to... more

We traveled to San Antionio from Houston for a couple nights to experience the Riverwalk area, and of course the Alamo. We are Best Western travellers so we booked the Sunset partly for price, and for location. Check in was brisk with a business like manner, and not much time for questions. There had only been one other couple checking... more

Unlike the other comments I did not have a good stay here. My window was broken so I did not feel secure and no one ever came to fix it. Management was rude, unprofessional and unfriendly. Staff was no better so professional customer service does not exist here. I would have rather stayed elsewhere, and next time I return to... more

We stayed at this property on a sight seeing trip to San Antonio, I found it very convienient to all the local sights, the River Walk and The Alamo are totally within walking distance. We parked the car at the hotel and did not drive it again until we went to Sea World. We walked everywhere. The rooms are very... more

I loved the availability the city bus right there by the hotel, and the staff is terriffic there. more

Good evening, my very first time staying at a Best Western Hotel, Excellent experience. The rooms were spacious and clean, the entire staff customer service was a 10+. Ashley was the front desk clerk when we arrived and when we checked out (great with the guest), Kquintara was there the evening we checked in and the next morning (great with... more

This is the second time I have stayed at this hotel and have found the rooms and service are great. When you see the hotel from the outside, you think the hotel is small, but the rooms are very large and have plenty of room. I had three teenagers and we still had plenty of room. The sevice at the... more