A couple weeks ago the manager pulled all the microwaves from the regular rooms. They told me only the suites have microwaves. I complained. I would not have booked this hotel had I known. The front desk agents, while polite, just shrug their shoulders...and say, I know.
The bike in the exercise room was broken. Again, they just shrugged their...
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Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The hotel aims to consistently deliver a professional service to our customers. At the moment, we are going through a...
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We usually stay at this location every Columbus Day weekend for Fiesta Texas. The location is great just 1-2 exits away from the park. Its just off I 10 but not right at the freeway so its quiet back there. The only mistake I made was waiting too long to make our reservation and since I needed two rooms the...
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Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
The hotel aims to consistently deliver a professional service to our customers. In addition, we will further evaluate how we...
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We were so grateful to stay in this nice clean comfortable hotel!! We were at the mercy of any clean reasonably priced hotel that would take us after promptly checking in/out of another hotel within minutes due to bugs. We were a little skittish and probably appeared a little "off" to the hotel staff. The staff was gracious to locate...
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Spent 3 nights here and they were great. It was so hot we were taking 2 showers a day, and the front desk was happy to give me an extra set of towels each evening. Sunday breakfast was a little crowded and noisy because there is a church service in the meeting room. If I'd known ahead of time I'd...
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We have stayed here much over the last several years as our daughter lives in San Antonio. We stayed the weekend of July 29-31st most recently. Sometime over Saturday night or early Sunday morning, two vehicles were broken into. The police were there because someone had called one of the auto breakins to the police dept. The desk clerk reported...
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Like other reviews, it is a little tricky to find the first time. It is in a great location, close to restaurants, shopping and several freeways. The staff at the Front Desk was extremely helpful and friendly. The hotel and rooms were very well kept and clean. The only complaint I had was they had old TV's which I am...
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Thank you for taking the time to write such a nice review of our Holiday Inn Express hotel. We are glad that you enjoyed your stay! We know that it can be hard to find us, but once you do it is worth it! We strive to provide our guests with excellent customer service. We hope that you do recommend...
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We stayed here for a week while visiting our son. The breakfast was good and there was always lots of food. Quiet, clean and the staff friendly. Coffee, hot chocolate and oatmeal available around the clock. The room was large and a nice layout.
Tripadvisor has the highway # incorrect it is on #10 instead of 90. The street address...
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About average for a holiday inn express. Rooms and common areas were nice, I had problems with the WiFi dropping me every few minutes in my room. Breakfast was a little less than what most Holiday Inn Express's have, no fresh texas shaped waffles. I had a whirlpool rooms, the whirlpool was not in the room like the website shows,...
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The hotel is really lovely inside and out. It's off the hwy and can't be seen from the road so you have to have good GPS and quick reflexes to find Woodstone, but once you do it's easy in and out. It's near lots of places to eat and shop. Not far from Sea World and not bad to drive...
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For our five night stay my wife and I had a room with 2 queen beds and a living area with fold out sofa bed for when our 21 yr old daughter would be staying with us. Tons of room for all of us! For under $125 per night with enjoyed a very clean and large room (technically suite) on...
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51 Reviews
