TownePlace Suites San Antonio Northwest 2.5* (Texas) - Hotel Reviews

Also Known As:: Towneplace Suites San Antonio Northwest Hotel; Towneplace Suites San Antonio Northwest Hotel San Antonio; Towneplace Suites San Antonio; TownePlace Suites San Antonio Northwest Texas

Address: 5014 Prue Road, San Antonio, TX 78240

Phone Number:

Region: United States > Texas > San Antonio

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#13 Business Hotels in San Antonio

#110 Family Hotels in San Antonio

Price Range: £

Hotel Class:2.5 star (2.5*)

Reservation Options:: TripAdvisor is proud to partner with Expedia, Marriott, Travelocity, Booking.com, Cheap Tickets, Hotels.com, Venere, Priceline, Hotwire, Agoda and Tingo so you can book your TownePlace Suites San Antonio Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Pam1751

Cathedral City, California

Senior Contributor

21 reviews

12 hotel reviews

Reviews in 13 cities

19 helpful votes

“Does not Comply with their own "Pet Policy"”

Reviewed 6 June 2013

If you like to go to sleep listening to a barking dog, stay at this TownePlace Suites, near USAA headquarters in San Antonio. Despite a "Pet Policy" information guide left at the Front Desk that stated: "Pets are Not Allowed to disturb other guests at any time" this is not enforced. The result: I checked out of this Marriott as... More

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I really appreciate you taking the time to share your disappointment on your recent stay. Please accept my sincere apologies regarding this issue. We appreciate all feedback and I apologize for the lack of detail in this matter.We will address the issues you experienced and continue to monitor our progress to get us to a level of service excellence for... More

warrenrandy

Surrey, Canada

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

2 helpful votes

“Good for what we needed”

Reviewed 23 May 2013

We stayed 3 nights at this hotel and were satisfied with everything at the hotel. The room was sufficient for needs as we were touring the area most of the time. Although functional I was not impressed with the equipment in the gym, I prefer and elliptical but they do not have one. The readout on the bike was damaged... More

Thank you for taking the time to share your thoughts regarding your experience. We appreciate both positive and negative reviews. Our goal is always 100% satisfaction and I’m sorry that wasn’t the case on this trip.We want our guests to have the best stay possible on every visit. I will review your comments with my team and make the corrections.... More

Jo Ann D

Conroe, Texas

Contributor

14 reviews

13 hotel reviews

Reviews in 10 cities

11 helpful votes

“Wonderful stay”

Reviewed 14 May 2013

I tried to write this review before, did not preview it, so somehow did not seem special. It is a very nice property - the pool area with grill and waterfalls is very nice. The full breakfast and the social hour - Mon - Thur was really great for us - beer/wine, salad and pasta. We had been driving all... More

We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future. If I can be of... More

Wisethinker

San Antonio, Texas

1 review

“Very friendly service and nice rooms”

Reviewed 1 May 2013

I have stayed at TownePlace for 20 continuous days and I am thoroughly impressed with their hospitality. It is a nice quite place with very friendly staff. Complementary breakfast and evening snacks is a big plus.

Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again.If I can be of further assistance please contact me More

Ashlieght2003

Corpus Christi, Texas

“Outstanding Staff & Hotel”

Reviewed 25 April 2013

We recently stayed here over the weekend, it was a great experience. We arrived earlier than expected to San Antonio, around 10am way before the 3pm check in. Norma was amazing; she had a room ready for us immediately. Our room was spacious and very clean, the bed was comfortable, and it was very quiet. There was a outdoor pool,... More

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. Don’t hesitate to contact me directly if I can be of further assistance on a future stay at our hotel.) Thank you for taking the... More

cammyspot

New Jersey

Reviewer

4 reviews

3 hotel reviews

Reviews in 4 cities

1 helpful vote

“Awesome for a quick getaway”

Reviewed 23 April 2013

My family and I took a quick get away here to San Antonio to see the famed Riverwalk for ourselves. I must say that I was impressed by this hotel, from the decor to how it is located just off the beaten path away from any congestion and noise that being near the Riverwalk would bring. I would definitely come... More

Dear Cammyspot, Thank you for stay with us iin your recent visit to San Antonio and for taking the time to review our hotel. Guest satisfaction is our biggest concern and we are glad to hear that you enjoyed the stay and your visit to the RiverWalk. I'm looking to having another opportunity to serve you in the near future.... More

Mike F

Houston

“I found a place I can call home away from home”

Reviewed 22 April 2013

I travel extensively for my job and see a lot of hotel in a lot of towns. I have had trouble finding a place that was comfortable and friendly in San Antonio until I found the Town Place Suites San Antonio Northwest on Prue Road. I have found the staff will go out of their way to make sure you... More

Dear Mike, Thank you for taking the time to review our hotel and for your loyalty, especially with your busy agenda. Your feedback is very important to us. We are glad to heard the our staff exceed your expectations and that you can call our hotel your home away from home. More

RJJJM

Wiesbaden, Germany

“Absolutely pleased”

Reviewed 21 April 2013

We stayed at the TownePlace Suites San Antonio NW from 1 to 8 April, and our in-laws were there from 1-12 April 2013. We were very, very pleased with our stay; we enjoyed the big rooms and the kitchenettes, the breakfasts were great, but the shining star of this establishment is easily the staff. We were continuously impressed with the... More

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Dear RJJM, Thank you for stay with us in your recent visit to San Antonio and for taking the time to review our hotel. We are glad to hear that we exceed your expectations and that you enjoyed the stay. Please accept my sincerest apologies for the challenges with the pool and the guest laundry and thank you for let... More

591Mark591

2 reviews

“Nice Place To Live!”

Reviewed 10 April 2013

I have been staying at TownPlace Suites by Marriott on Prue Road, off and on, for almost six months. I work in the Oil and Gas Industry and needed a place to base my work out of. The hotel is conveniently located just off of Interstate 10 and only a few miles outside the 410 Loop. My work commute takes... More

Dear 591Mark591, Thank you for stay with us and be part of our TownePlace Suites SA NW family for the last six month. We appriciate your business and your loyalty with Marriott also I wolud like to thank you for taking the time to review our hotel, your feedback is very important for us. I'm glad that the hotel and... More

VickiM978

“Great Place to Live!”

I have been doing oil and gas work in the San Antonio, Texas area for over one and one half years and I have been staying at the TownePlace Suites by Marriott for the entire time of my stay. It has become my "home away from home"!!! Not only is the hotel comfortable, clean and cozy, the staff are equally... More

Dear VickiM978, Thank you for taking the time to review our hotel, your feedback is very important to us. We are glad to hear that the hotel become your home away from home and that the staff has been all around awesome, also I would like to thank you for stay with us and be part of our TownePlace Suites... More

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TownePlace Suites San Antonio Northwest Hotel Reviews, Texas

TownePlace Suites San Antonio Northwest

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