Please note if you find my review(s) helpful, thanks! This was probably the seventh hotel that I've tried out on my trips to San Antonio, and I'm going to put it on my list of favorites. There were minor issues, but I left with a good feeling even after spending almost two weeks there. I had a Club Level room,... More

I will preface this review with the fact that I used to be a frequent guest in this hotel. I travel weekly for my job (Platinum Priority Club and IC Royal Ambassador), and use IHG properties almost exclusively. I used to stay in the hotel 5 or 6 times a year and did so for 3 years. I was always... More

First, I was staying for just one night upon my return to the states and didn't get in until 11:30 or so, so they really didn't have much of a chance to correct / improve. That being said...... As a platinum member I was "upgraded" to the club floor. This is all well and good but I had reserved and... More

Very good customer service all around. Hospitable and professional personnel at check in, clean rooms, good breakfast. The outside pool was listed as heated and being from Maine was a little on the chilly side for me. Good fitness center. Will need a car to get around beyond the driving range provided by the hotel shuttle. Shuttle was efficient and... More

Stayed at Christmas on cheap points and was very satisfied with the recognition of Platinum status as we had an upgrade to a spacious room on the top floor. Also a gift bag with water, bag of microwave popcorn and granola bars was provided at friendly checkin. Much appreciated. This floor required use of the room key to access via... More

Stayed for two nights over Xmas. Used 5K points per night so a bargain. As a Platinum member I was upgrade to an exec room but this was in the older "Motel" part of the hotel on the 2nd floor. Free parking, free Internet, free pool and gym. Laundry on site. Business room that lets you print. Only 10 mins... More

Stayed at this airport for two nights in Nov 2011. Was disappointed that I could not stay near Riverwalk because all hotels were booked for 11/11/11, however this hotel was available and very reasonable. It worked out better because I did not have to deal with the traffic congestion downtown due to all the weekends festivities. It was just a... More

Enjoyed my stay at the Crowne Plaza Airport hotel. The rooms were soundproofed well. Did not hear any noise from the highway or the airport, even though the hotel is located close to each one. The staff at the hotel were very friendly and efficient. The hotel lobby and the rooms were nice. Slept well through the night -- the... More

Stayed here after a tour through texas the night before departure. The hotel is right next to interstate 410 only 5 mins away of the airport and less then 5 mins away of the rental car return locations. I was afraid that the noise of the interstate would keep me up, but the isolation of the rooms is excellent and... More