Crowne Plaza Airport 3.5* (San Antonio, Texas) - Hotel Reviews

Also Known As:: Crowne Plaza Airport Hotel; Crowne Plaza Airport Hotel San Antonio; Crowne Plaza San Antonio; Crowne Plaza Hotel Airport; Crowne Plaza Airport San Antonio, Texas

Address: 1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport)

Phone Number:

Region: United States > Texas > San Antonio > Northeast San Antonio

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #152 of 343 hotels in San Antonio

Price Range: £

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Take a video tour of this hotel!Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Orbitz, Hotels.com, Travelocity, Hotwire and Venere so you can book your Crowne Plaza Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

PsychRN12

Calgary, Canada

Top Contributor

111 reviews

58 hotel reviews

Reviews in 36 cities

59 helpful votes

“A Nice Stay with a Few Bumps”

Reviewed 21 April 2013

I stayed at this hotel while in San Antonio for a conference. I have stayed at this brand in the past and expected this one to be the same. Check-in was fast and efficient. My room was one of the bigger ones, which was nice since I would be in it for a week. The room itself was okay, though... More

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See 5 more reviews by PsychRN12 for San Antonio

PsychRn12, I would fist like to thank you for providing such detailed feedback regarding you recent stay at the Crowne Plaza San Antonio Airport. You have provided some great information and I’ve shared your comments with the entire management team. I hope that the next time you are in the San Antonio area that you will choose the Crowne Plaza... More

NivekKevin

Texas City, Texas

Contributor

17 reviews

17 hotel reviews

Reviews in 12 cities

2 helpful votes

“close to airport, 15min from downtown”

Reviewed 15 April 2013

Had difficulty booking a room downtown for the weekend due to a conference. Ended up here, not too far from downtown, about a 15min drive on the highway which is far for San Antonian standards. Rooms were nice and clean, no issues. Staff very friendly and helpful, would stay here again if I was in the area

See 2 more reviews by NivekKevin for San Antonio

NivekKevin, Thank you for taking the time to provide feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. I'm happy to see that your stay was a success. Please do not hesitate to contact me should you need reservations in the future. Thank you for your time and business. Mike Benavides Guest Service Manager 210-828-9031 ext.... More

mommamber

Denver, Colorado

2 reviews

Reviews in 2 cities

“Won't be staying here again!”

Reviewed 28 March 2013

I was SO excited when I found out this hotel had a kids SUITE with bunk beds, so I was all about booking it! It was unavailable on the website, but after a TON of scouting, I finally found it available on another site. I continued to book it, even though I couldn't find ANY pictures of the "kids suite".... More

mommamber, First, I would like to thank you for your feedback. I would love to discuss this review with you in more detail. I've shared your review with the entire management staff at the hotel. Rest assured that we will use you review to better train our associates. I look forward to hearing for you. Thank you again for your... More

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OussamaSalah

Sterling Heights, Michigan

11 reviews

7 hotel reviews

Reviews in 7 cities

3 helpful votes

“Great for business around the airport”

Reviewed 25 March 2013

Great executive rooms, spacious and comfy. The furniture is starting to show its age, but very clean and sturdy. Open WI-FI everywhere is a great advantage. Breakfast buffet very limited but tasty nevertheless. The executive lounge a little cramped but functional, only problem, it does not fully open on weekends. The shuttle bus service very convenient, free to within 3... More

OussamaSalah, I would like to thank you for taking the time to provide feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. I've also shared your feedback with entire hotel staff and management. If you should need anything further please do not hesitate to contact me personally. My contact information is below. Thank you again not... More

Terry D

Olmsted Falls, Ohio, United States

Reviewer

3 reviews

Reviews in 3 cities

“Outstanding Service”

Reviewed 20 March 2013

Enjoyed a conference over 4 days and treated to excellent service with a smile, both with catering and room accommodations. Food and beverage was delicious. Front desk personnel were helpful with travel suggestions around San Antonio as well as business needs that came up during the conference. We booked a bus at the last minute for our group to travel... More

Terry D, First, I would like to thank you for providing valuable feedback. I also want to thank you for the great comments as well. I’m pleased to know that your conference was successful! If you should need anything please do not hesitate to contact me. My contact info is below. I hope that if your travels bring you to... More

G1E9P

Maryland, United States

1 review

“The drivers and the bartender were great”

Reviewed 15 March 2013

This hotel was having some issues when we arrived. The pool was out of commission and I had difficulties with the overall service from the housekeeping staff (i.e. vacuuming and general cleanliness of the room). Customer service and cleanliness are what makes a hotel memorable and I can say that the front desk staff often passed me off to someone... More

G1E9P, I would like to thank you so much for providing details of your most recent stay at the Crowne Plaza San Antonio Airport. I would first like to extend my apologies that your stay with us less than satisfactory. This hotel takes pride in the service it provides. Rest assured that your comments will be reviewed by not only... More

Robba1

5 reviews

5 hotel reviews

“Not a great example of Crown Plaza Hotels”

Reviewed 14 March 2013 via mobile

I've stayed at a bunch of Crown Plaza Hotels, and this one isn't typical of what I've seen at the others. I went through Priceline and paid $87 a night plus the fees, so I probably got what I paid for. The good: Lobby is very nice. Centrally located Shuttle service was nice and the drivers were great. Gym was... More

Robba1, Thank you for taking the time to provide us some feedback regarding your most recent stay. I am disappointed that your stay was less than satisfactory. I've shared and discussed the issues that you mentioned in your review with the management team and our associates. . I would like to spend a few minutes with you to get some... More

berty76

“Shuttle”

Yes, I agree with the others that this is an old hotel. However, you can't blame the staff. Most of them have been excellent providing services for the past two weeks. The front manager has been professional and courtesy with us. One of our shuttle drivers, Adrian, has done an excellent job providing us info. and rides. Also, the night... More

Berty76, I would like to thank you for taking the time to provide some feedback regarding your most recent stay at the Crowne Plaza San Antonio Airport. I also would like to thank you for the great comments you provided regarding our van drivers. Please know that I’ve shared your comments with the management staff and the drivers you mentioned.... More

slc624

Jolon, California

Senior Contributor

26 reviews

10 hotel reviews

Reviews in 18 cities

70 helpful votes

“Not the best, but OK for a week of work training”

Reviewed 27 February 2013

I had no choice of where to stay this visit, and would never have chosen this myself. That said, it was fairly bearable. The shuttle was late picking me up at the airport, but the rest of the time it was excellent, and they seem to have a policy that they'll take you anywhere in a 5-mile radius and come... More

See 3 more reviews by slc624 for San Antonio

SLC624, I would like to thank you for taking the time to review the Crowne Plaza San Antonio Airport hotel. Rest assured that you feedback will be discussed with not only the management staff, but our hotel associates. I would really like to speak with you regarding you recent stay. My contact information is below. Please feel free to contact... More

AfloatAndy

Seattle

Senior Reviewer

6 reviews

3 hotel reviews

“Great Shuttle”

Reviewed 17 February 2013

Stayed as part of a large group for 4 nights. Room was clean, but unremarkable. Very limited number of TV channels even as hotels go. The great part was the hotel shuttle that made up for not having a car if you wanted to get to/from the airport, a restaurant or the mall.

See 2 more reviews by AfloatAndy for San Antonio

AfloatAndy, Thank you so much for taking the time to provide us feedback regarding your recent stay at the Crowne Plaza San Antonio Airport Hotel. I've shared your comments with the management staff of the hotel. Rest assured that we are working on improving our TV channel availability. If you should return to the San Antonio area please consider the... More

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Crowne Plaza Airport Hotel Reviews, San Antonio, Texas

Crowne Plaza Airport

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