I took my Girl Scout troop to San Antonio and Austin for the weekend and this is where we stayed. My girls are teenagers . The hotel was completely booked for the weekend. Our room smelled like smoke and was supposed to be smoke free. I later realized it was a smoking room they gave us because there was an... more

Having stayed at several Embassy Suites over the years, I can feel comfortable in stating that this one is not up to what I have come to expect. To begin with, check in took more than 20 minutes and we ended up taking the double bed suite instead of the King Suite that we reserved. We were given coupons for... more

When we first pulled up to the Embassy Suites, the outside looked a bit plain . . . but the inside of this Hotel, and the Hotel itself are absolutely fabulous! We had a 13 year old and 2 year old travelling with us, and both of them had a wonderful time! It is HIGHLY RECOMMENDED that you order ROOM... more

Negatives: ** The carpet was damp when we checked in; crumbs on floor **Couch was dirty stains all over it; extremely outdated ** TV shut off in the middle of looking at a certain channel; channel remained uinavailable for the rest of the day (NICK at Night for the children) **Elevators were extremely small and slow; used by staff hauling... more

This hotel is in an excellent location - with many dining and shopping venues in close proximity. The staff is friendly, the hotel is clean. Great choice if traveling with children. more

This is an older hotel but it is in very good condition. It is somewhat hard to get to, but it is a little cheaper than some other hotels. Check in was a breeze. It of course has a great breakfast that is made to your order( 6:30 - 9:30 ) for no charge. Of course it has the free... more

Enjoyed our stay and the front desk staff was excellent. The bathrooms are a bit small but the two room suites are ideal. Loved, as always, large towells. Other than the hotel restaurant, Plaza Grill, there are no restaurants within walking distance. There was a problem with the elevators while we were there. more

We stayed at the Embassy Suites NW the weekend of 3/6-3/8. We had a room on the 8th Floor - King bed. We are from San Antonio and know that this hotel has been here for over 15yrs so we were not expecting much - and based on some of the Trip Advisor reviews - it sounded like it was... more

very nice hotel. very good brekfast, and the rooms were big and great. The pool was a good size and warm. The hotel also had a very nice fountain in the atrium. Also every night there is happy hour where they serve free beer, wine, cocktails, soda, nachos, and popcorn. more