Great Location,Great staff.We arrived late and the parking garage was full and the girl behind the desk went up and moved her car so I had a place to park. The room was very clean. The bed was wonderful. All staff were great. i was dissappointed in the internet speed and TV . I would stay there again . More

Room was nice and well taken care of except for the TV's and a heat pump. Our suite had two TV's that pixelated every so offen because of poor cable or dish antenna connections/problems or just poor electronics. The remote control for one set had a broken battery cover. The electronics in the room need to be looked at and... More

I just got back from a week in San Antonio for a big tradeshow. Our company stayed at Holiday Inn, Riverwalk, San Antonio. I had to go straight to the convention center from the airport upon arrival, so on my way to the hotel I was able to walk along the Riverwalk... So beautiful! The Hotel is conveniently located right... More

I am disappointed for a Holiday Inn! The rooms are clean. The rooms do not have refrigerators. They only have them for people who need one for medical reasons. A small microwave would have been nice too. Our room was noisy and cold. The insulation around the door is "micky moused" a foam strip stuffed in the frame and falling... More

I have reserved this location for the last 10 years for our company's annual meeting and awards banquet. The hotel sits on the Riverwalk. We have about 200 people who call this hotel home for one weekend every year! The same management and staff are there year after year. The rooms are clean and spacious! I highly recommend this location... More

By no means would I say you should NOT stay here. Just a few things that the management and guests should keep in mind. The staff is varied. I checked in without a problem. My business associate checked in with different people and you would have thought it was an inconvenience for the staff . . . and she is... More

We visited the Holiday Inn Riverwalk while visting San Antonio to watch the Alamo Bowl. The hotel is located on the San Antonio Riverwalk but about a block away from the "loop". With it's location just off the main riverwalk drag, it is in a quieter part of the riverwalk but a short walk to all the restaurants, the Alamo,... More

I stayed at the Hotel from 1 - 3 January. On the 2nd I left 4 gold/precious stone rings in my locked bedroom and they were stolen. They were my late mother's rings and of great sentimental value to me. Not hugely valuable but irreplaceable. I can't prove I had them. The hotel investigated and advised that the housemaid who... More

The location is wonderful. Walking distance to attractions, restaurants and bars. The customer service is lacking. The rooms were okay. Not very clean. Simple and basic rooms. Stayed for several weeks and had multiple billing issues. More