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Howard Johnson Inn & Suites San Antonio


Hotel class 2.0 of 5
3817 I H 35 North, (formerly Quality Inn & Suites), San Antonio, TX 78219
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Reviews you can trust

64% Recommend
3.5 of 5 stars 14 reviews
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By trip type
All (14)
Friends getaway (0)
[ Date ] [ Rating ]
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3 of 5 stars
Spring HIll FL
30 Nov 2009 | Trip type: Couples

A nice hotel. They just painted the halls before we arrived. They are fixing up the whole property apparently. New sod, restaurant is in rehab now, Looks like they recently redid the bathrooms with new toliets and new tubs. Overall it is convenient (once you figure out how to get under IH-35 when you are coming from San Antonio). What... more

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4 of 5 stars
san antonio
23 Nov 2009 | Trip type: Business
1
person found this review helpful

Not to be confused with other HoJos, this one is at 3817 IH 35N. We made our reservation via Internet and got a decent room for about $45 a night (two people). I won't gush over our stay there, but will say that it was quite a bargain. The staff was helpful, the room clean and comfortable, and the location... more

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4 of 5 stars
Indiana
12 Oct 2009 | Trip type: Business, Solo travel
1
person found this review helpful

Pro's: Nice service area, clean pool, very friendly staff, price, easy access to Ft. Sam, and highway 35. Con's: Location (woke up to find my tire and the person's next to me was deflated), rooms are a bit dated....but clean, hallways to rooms are rough and need work. Overall this is a nice hotel. Especially for the price. The staff... more

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5 of 5 stars
California
19 Jun 2009 | Trip type: Family

The staff was very helpful. Everyone was friendly and when we asked for extra pillows they brought them promptly. Rooms were clean. Definately recommend hotel to my family and friends. more

Management response from
tony patel, Manager

Location is a bigthing for our guests and making sure that you may convienantly get to your destanations in minutes and for that our location is the prime location for a fraction of the price. I appreciate the comments and hope to see you guys back in the near future.-Tony

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5 of 5 stars
VALLEJO
19 Jun 2009 | Trip type: Couples

This hotel had the bess customer servie front desk, and very clean rooms. It exceeded our expectations of Howard JOhsons and what this hotel offers,free wifi, free business center, great free breakfast, hot tub pool, laptop rentals, juke box, atm machine, convienant store that has all male femle hygiens, ice cream and much more. Ive stayed at many hotels but... more

Management response from
tony patel, Manager

I am glad to see that we can meet and exceed your standards. At the Howard Johson we like to give you the expierence of a 4 star hotel for a 2 star price.-Tony

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4 of 5 stars
roadwarrior5010
8 Jun 2009 | Trip type: Business, Solo travel

I've stayed @ this hotel for the past 2 years and have been witness to the evolution of the facility!! The staff and management are always friendly and remembers me by name. I can call last minute and they always seem to have a room available for me or will even find me one somewhere else, if they are completely... more

Management response from
tony patel, Manager

Thank you so much, we strive in giving our guest the best customer service and the cleaniest rooms to make you feel at home. Wewelcome many guests like you as if it is your second home. Thanks hope tosee you back again wheter its for leisure or business. Thanks- Tony

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4 of 5 stars
Houston, TX
15 Oct 2008 | Trip type: Couples

We stayed at the Howard Johnson Inn & Suites for one night this past weekend. Pros: Easy to find, friendly staff, complimentary breakfast (bagels, waffles, cereal, muffins, oatmeal), complimentary wireless internet, mini-fridge & microwave in room, plenty of towels, quiet, cold A/C, and a great selection of channels on TV. Cons: No elevator, hallways and room had a musty smell,... more

Management response from
tony patel, Man

We appreciate that you have enjoyed your stay, the hotel has gone through many more changes for the better so come see us again. We now have bar and restaurant so the part strats at the hojo!!!! Hope to see you soon-thank you for your time-TOny

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4 of 5 stars
Texas
28 Aug 2008 | Trip type: Family

Stayed in a 2 king bed suite this past weekend with my 2 young kids for under $100. Quick easy check in, staff was friendly. Got to our room, looked clean until I noticed beds were unmade. Called office from room & explained. Was told not to come back down & they would be there shortly with another room key... more

Management response from
tony patel, Manager

Thank you so much , we can not wait to have you come and see us again. The hotel has many new ameneties such as the bar, restaurant, atm machine, laptop rental, afree wifi, free business center and much more. Can't wait to see you guys again.thanks-Tony

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1 of 5 stars
austin
3 Aug 2008

I was charged $165.00 for a room that reeked of mildew and filth covered up by amonia and Pinesol and faced a ground floor sunken ditch with a broken window sill with no view in the back. I have stayed in better $40.00 a night places and learned later that the going nightly rate is not much higher than that... more

Management response from
tony patel, Manager

We appologize for the inconvienance and the trouble you occurered at this hotel, but the hotel has gone under new renovation and management since 2009, so please give us a second chance to exceed your expectation. thank you so much for your time and cooperation.-tony

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2 of 5 stars
Mexico
20 Mar 2008 | Trip type: Solo travel

Well, this hotel is the a little less than what you can expect for the rate you pay. I had to change room because there was a wasp in my room (I would never sleep quietly with a wasp flying in my room!!!) and a few ladybugs over the window... outside the window a few honeycombs "under construction". The important... more

Management response from
tony patel, Maanger

Sorry for the inconvienance and the trouble you occurered at this hotel, but the hotel has new owner and management since 2009, so please give us a second chance to exceed your expectationsand I will make it my persoanl guranatee to give you the credit of the safe towards your next stay. thank you so much for your time and...

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Howard Johnson Inn & Suites San Antonio Also Known As

  • Howard Johnson San Antonio
  • San Antonio Howard Johnson
Address: 3817 I H 35 North, (formerly Quality Inn & Suites), San Antonio, TX 78219