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Hotel St. Francis


Hotel St. Francis
Hotel class 2 of 5
210 Don Gaspar Ave., Santa Fe, NM 87501
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Traveller Reviews

62% Recommend
3.0 of 5 stars 79 reviews
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By trip type
All (79)
[ Date ] [ Rating ]
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1 of 5 stars
Midland, Texas
6 Jul 2009 | Trip type: Couples New

We knew we were in trouble when we pulled into the parking lot and found the huge construction bin taking up several of the very limited spaces. Things only got worse when we went to sign in and were re-directed to a tiny room at one end of the hotel: you know it's bad news when the lobby is closed.... more

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3 of 5 stars
Albuquerqe, NM
5 Jul 2009 | Trip type: Couples

As of July 4th, this hotel is still under renovation. Only some of the rooms are ready. There is no lobby, restaurant or bar. Even though there is a sign saying the bar will open on July 8, it looks like construction has barely begun. The evevator does not yet work. The "new look" is quite different. Quite austere. If... more

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1 of 5 stars
OR
11 May 2009 | Trip type: Solo travel
2/2 found this review helpful

The hotel website states that it is under renovation. It stated that a breakfast burrito bar would be available. The dining room was completely closed and only one floor had guests. My room was very small. I used an extension cord across the bathroom entry, in order to use my computer. The guest parking lot was filled with workmen's trucks... more

Management response from
R00ms_Manager, Manager

We regret that we were given the chance to resolve any issues during your stay. We are consistent in resolving any issues. You asked for a room move and we allowed you to select fom available rooms. You did not like the furniture arrangement and I moved the desk and lamp in the room to a wall with no power...

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5 of 5 stars
Southwest
21 Apr 2009 | Trip type: Couples

This is a great little old hotel that is a part of Santa Fe history - the sort of place to stay if you want to experience Santa Fe to the fullest. The rooms are a little small and you will pay for parking -- but you are near the plaza, the Palace of Governors, museums, galleries, etc. Great bar,... more

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1 of 5 stars
New Mexico
26 Feb 2009 | Trip type: Solo travel

This has been for years a favorite in Santa Fe and may well be again. The lobby and other rooms have been emptied, no high tea served in front of the fire, no restaurants, no room service, makeshift check-in-if you can find it, no elevator. All in all, an eerie feeling. The ghost of a once comfortable place. The plans... more

Management response from
R00ms_Manager, Rooms Division Manager

Thank you for your concern and for taking the time to comment on our recent renovation project. We apologize that as with most hotel renovations that it impacted your stay. The sacrafices that we make now during low season will enable us to provide you with a new Hotel product that will position Hotel St. Francis as a premier hotel...

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4 of 5 stars
Georgia
24 Feb 2009 | Trip type: Business

The location of this hotel is it's best feature along with the lovely lobby. My trip to Santa Fe was both business and pleasure. My husband joined me for a long weekend and we parked our car and only used it to leave town for a day trip to Taos. The staff were all very pleasant, but we especially enjoyed... more

OLD Hotel...
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2 of 5 stars
phoenix
6 Jan 2009 | Trip type: Couples

We decided on priceline for a low rate and got this hotel. The only thing great about this stay was the location of the hotel.$5 a day parking across the street was available. Access to the Plaza was easy and we walked everywhere from this hotel. We felt this hotel was run downed and needed major renovation in order for... more

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3 of 5 stars
paris
5 Jan 2009 | Trip type: Family

Saint Francis is a charming old-style hotel that's becoming increasingly rare in America. There's a plush lobby, a brass bar, an antiquated elevator, and small but comfortable individually decorated rooms. The location couldn't be better, just one block from the plaza. You can walk to numerous museums and galleries, including those on Canyon road. Although it's central we always found... more

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4 of 5 stars
Angola, Indiana
17 Dec 2008 | Trip type: Couples

I'd booked a B&B but we arrived a night early in Santa Fe and after driving around town decided to stay at the St. Francis. They were running a special so room was under 100. Great old hotel, huge lobby, wonderful food in bar (open late) and breakfast was delicious. The room was small but adequate and staff was friendly.... more

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4 of 5 stars
Dallas, TX
17 Nov 2008 | Trip type: Couples

This was a beautiful, historic hotel near the plaza that met all our needs. The queen sized bed was quite comfortable and included a feather bed. It came with two good pillows, but an extra (non-decorative) pillow would have been nice to have as they tended to flatten out. We didn't eat in the restaurant or use room service, so... more

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Hotel St. Francis Address

210 Don Gaspar Ave., Santa Fe, NM 87501
Santa Fe hotels Hotel St. Francis
3.0/5.0
79