Noticeably stained towels and wash cloths, a room that smelled like smoke because the "resort" didn't weatherproof the door (I had to use the bed's accent pillows to block the draft), no trash can in the room(?!), ineffective/snotty hotel staff, mystery chunks in my car left by the valet and a $30 (hidden) DAILY "resort" fee. I've had a better...
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I took a three day business/ pleasure trip to Santa Fe. The hotel was warm and inviting. The staff was gracious and helpful. The bar service was great and the wines perfect. Breakfast was very well done - in time for me to get to the plane on time.
The room was very comfortable and well appointed. A small housekeeping...
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Dear Meyeg,
Thank you for the great review. In a very short space it seemed you got everything covered.
We look forward to your next trip.
At your service,
Ben Tutt
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We have been to La Posada twice. The first time was too quick...in one night and gone the next day. I was so sad because the grounds were beautiful, the people were fantastic and we loved our room. We returned the next year for a special reason and a longer stay. We got the same room in the main building...
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Dear MatiaZ,
Thank you for the wonderful review and personal mention. It really is the staff that makes the difference at La Posada and they deserve the credit for everything. I'm so glad that your special occasion was such a wonderful experience.
We look forward to your return.
At your service,
Ben Tutt
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A beautifully unique, boutique style hotel within 2 blocks of downtown Santa Fe. Most of the rooms are adobe style “little houses”. Our room included a Kiva styled fireplace with all the wood you could burn. We ordered room service for breakfast and enjoyed the privacy of our cozy room, which had a separate secluded bedroom.
Had dinner at Fuego…had...
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Dear Deeweechaz,
Thank you for the great review. With the Valentine ’s Day season I love the title. La Posada can be a great Romantic Getaway. The warm rooms and cozy fireplaces set a great mood to relax and enjoy yourself.
Also, great to hear that the dog enjoyed his stay. We love having pets and it always seems that...
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The only good part of this hotel was the location in Santa Fe.
Both windows in the room were broken, the cranks did not work, and one of the windows did not have a screen, while the other one did. The carpet was very worn. The wall above the kiva fireplace was totally black...needed to be cleaned and painted. There...
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Took my 14 year old daughter for her first spa experience. She had a facial and enjoyed it. I had a relaxing massage. It was expensive but worth it.
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Dear Hamlet20,
So glad you enjoyed a mother daughter experience at our Spa. Having two kids of my own I know how great these times can be and the memories that they create. Jennifer Hubbard our Spa Director has done some amazing thing in the short time that she has been here. This combined with our wonderful staff has lead...
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La Posada Resort in Santa Fe is an excellent alternative for a great vacation. The hotel has a great location, it is closed to everything. The accommodations were great; we really love the coziness of the room. The treatment received by the employees was outstanding. We will be back any time!!!!
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Dear Karen M,
Thank you for the great review. I'm so glad you enjoyed the stay. We love having our friends from Texas come and visit. I saw the picture on the review and just wanted to let you know that the snow in Santa Fe is great. If you're looking for a reason to come back any time ski...
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Recently my girlfriends and I booked this hotel using Jetsetter and we were extremely excited about a little girls get away at the La Posada Resort in Santa Fe. We had heard such wonderful things about the property and one of my friends had stayed here before and had a great experience. Ours though, was not so wonderful. We booked...
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Dear Christywright,
My apologizes for the issues during the stay. I was the person that greeted you on arrival and also came to speak with you when the bag was accidentally taken by the wrong guest. I had already taken the time to take your comments back to the staff. I can assure you that the items mentioned were addressed....
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We've been staying at La Posada for a number of years. The rooms are wonderful, and the location in Santa Fe can't be beat. It's very near to square and within walking distance of nearly everything worth doing and seeing in Santa Fe.
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Dear THDH,
Glad to hear that you have enjoyed your stays with us. Thanks for the review and the room tip. The fireplace rooms are a great touch to make your stay in Santa Fe special.
At Your Service,
Ben Tutt
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We were really excited about this property and at first glance, it looked and felt wonderful. While there are no catastrophic events to report, it simply wound up being less than anticipated. The staff is somewhat inefficient and seemed to waste more time apologizing for their shortcomings than actually working to correct valet (which is NOT optional) problems and missteps...
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Dear Edith B,
Thank you for taking the time to do a review. I appreciate the acknowledgement of our Spa therapist. We always want to exceed expectations and your review is a concern. I have taken this back to the staff and have reviewed the areas. We always try to take issues as opportunities to improve.
If I can be...
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469 Reviews
