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Palm Garden Hotel


Hotel class 3.0 of 5
495 North Ventu Park Rd, Thousand Oaks, CA 91320
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Reviews you can trust

51% Recommend
3.0 of 5 stars 36 reviews
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1 of 5 stars
CA
17 Sep 2009 | Trip type: Business, Solo travel

The Palm Garden Hotel was definitely not a "3-star hotel" as advertised by Hotwire. When I arrived I was very disappointed and surprised to find a 1-star level MOTEL instead. The rooms are all open to the outside which made me feel unsafe. Upon entering the room, I noticed a moldy odor, there were ants in the room, the towels... more

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4 of 5 stars
Texas
4 Aug 2009 | Trip type: Family

We stayed there for a week. Great location, the breakfast was awesome...a full order breakfast, saved us alot just for that. Very pleasant at front desk. We even hosted a pool party with family and friends the night before we checked out. For small children the pool area was ideal, the area that was 1 1/2 ft was perfect for... more

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2 of 5 stars
New York
26 Mar 2009 | Trip type: Business

We were staying at one of the Hilton's however due to Business reasons, we moved to this Hotel. When we were planning to stay at this hotel, people told us that you don't want to go there. That sounded strange however once we came here, we realised that we have done a big mistake. Outer look of the Hotel is... more

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2 of 5 stars
simi valley, ca
25 Mar 2009 | Trip type: Business, Solo travel

Old building, out of date rooms. terrible room condition. management is rude and unresponsive. I stayed there for few days and will never go back. I don't understand what all the hype is about. the only thing worth mentioning is the breakfast which you can get anywhere else for 15 bucks without the overpriced room. oh, not bad to mention... more

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4 of 5 stars
CA
15 Dec 2008 | Trip type: Business

Room was adequate and quiet. Bed comfortable. Free in-room Internet, Breakfast and happy hour make this a very good value. Staff is quite friendly and accomodating. more

Management response from
cicmanagement, General Manager

I'm so glad you took advantage of the Full American Breakfast buffet and the happy hour in the Garden Room. We would sure like to see you back soon and maybe you can also try the Early week specials in our award winning restaurant, Eric's Regards, Patrick K. General Manager

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5 of 5 stars
Phoenix
2 Sep 2008 | Trip type: Couples

Perfect weekend. My husband and I just stayed for a quick vacation and the Palm Garden was our hub of exploration. We were 25 minutes from Hollywood and Burbank Airport, 15 minutes from all the Malibu Beaches, and 10 minutes away from the Best Outlet shopping EVER!!! They had a Betsey Johnson, Hugo Boss, Off 5th, Kenneth Cole, Banana Republic,... more

Management response from
cicmanagement, General Manager

Would love to see you back again! The climate is perfect here from May through September when you are roasting in the valley of the sun. There is a big expansion of the areas malls for better shopping upon your return. Regards, Patrick K. General Manager

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4 of 5 stars
lafayette, ca
28 Aug 2008 | Trip type: Couples

Good customer service; full breakfast. AC in the room was a little loud; overall, room was nice and clean. more

Management response from
cicmanagement, General Manager

Thank you for the compliments about our Full American Breakfast buffet and the cleanliness of the rooms. Sorry about the AC issue. We usually don't have problems with the units but if we do, our maintenance team does their best to fix any issues. Regardless, we're glad you enjoyed your stay and hope that you stay with us again soon!...

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4 of 5 stars
Chicago
28 Aug 2008 | Trip type: Business

This is a really good place, we had a couple on busines meetings on campus, it was really good . more

Management response from
cicmanagement, General Manager

We're really glad that you enjoyed your stay! I hope we can be your business hotel stop whenever you are in town! Stay with us again soon! Regards, Patrick K. General Manager

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1 of 5 stars
Santa Rosa, CA
11 Aug 2008 | Trip type: Business
0/1 found this review helpful

This is the worst hotel experience in my life. I have been staying here, unfortunately, since Friday evening, (right now it's Monday morning) and this hotel is a dirty, flea-ridden hotel. When we first got here, there was a spider in the room, and there's been literally tons of other bugs, including fleas and mosquitos that we've been bitten by... more

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4 of 5 stars
California
19 Jun 2008 | Trip type: Couples

We have stayed at Palm Garden several times while on medical trips. The atmosphere is somewhere between a large motel and a convention hotel. A full breakfast is included in the rate and always has hot meats, hot potatoes, cereals, eggs/egg combos, juices and make-your-own waffles. If you like a decent breakfast, as we do, this beats anything we have... more

Management response from
cicmanagement, General Manager

The start to a good day is a healthy big breakfast! We're always happy to hear compliments of our exceptional complimentary breakfasts. Next time you stay, don't hesitate to dine at our award-winning restaurant, Eric's. We are constantly running specials so we're sure you will be able to find a delicious meal within your budget. We greatly appreciate your business...

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Palm Garden Hotel Also Known As

  • Palm Garden Thousand Oaks
  • Hotel Palm Garden
Address: 495 North Ventu Park Rd, Thousand Oaks, CA 91320