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All 9 Scranton hotels

Red Carpet Inn & Suites Scranton

320 Franklin Avenue, Scranton, PA 18503 (Formerly Howard Johnson)
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Red Carpet Inn & Suites Scranton
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Ranked #7 of 9 hotels in Scranton
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31 reviews from our community

    Trip type
Traveller rating
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Date Rating
Morgantown, West Virginia
1 review
5 of 5 stars Reviewed 14 May 2013

We booked this room at the last minute mainly because the it cost half as much as the other 2 hotels nearby (the Radisson and Hilton). Between the low prices and the negative reviews, we were definitely worried that it was not going to be a good experience, but we were most definitely wrong! From the outside it looked like... More

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Petersham, Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 23 April 2013 via mobile

As a city Scranton hasn't discovered how to appeal to visitors. The downtown area is missing good options for dining and relaxing, especially for people who have come to visit the National Park's Steamtown. This motel certainly did not offer anything other than a very low rate. It certainly deserves a low rating. My first "nonsmoking" room smelled like it... More

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DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
25 April 2013

Thank you for your review of our property. I'm very sorry that you were not very pleased with our property or our area. I have warned our housekeeping staff to be more attentive to their work, especially if they find someone has smoked in a nonsmoking room. As for your issues with our internet, we have recently upgraded our system... More

Pittston, Pennsylvania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 February 2013

I was not intending to stay in Scranton but that's what occurred. I searched for a motel that I could drive up to and unload, since my SUV was loaded to the gills. That's the one reason I drove the 10-15 miles from Pittston PA. On a Friday night I was scrambling and so I settled and accepted the circumstances.The... More

Was this review helpful? Yes 1
DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
21 February 2013

Thank you for taking the time to let us know about your recent stay at Red Carpet Inn & Suites, Scranton. I'm deeply sorry that you were dissatisfied with our property. We take your criticism to heart and will do our best to make the necessary improvements and updates to our property. I have shared your remarks with both our... More

London
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 19 January 2013

We stayed here for two nights in August during a trip to the States to see a band nearby. We got the Greyhound to Scranton and this place wasn't too far a walk from the station. It is in a quiet area of town, but we did not feel unsafe. The rooms are ok, we didnt leave with any bites,... More

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DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
23 January 2013

Thank you for letting us know about your past stay at the Red Carpet Inn & Suites, Scranton. We continually strive to give our guests a comfortable stay at a reasonable price. The information that you share allows us to see our operation from your perspective and make improvements where needed. More

Batavia, NY
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 14 August 2012

We had a very pleasant stay here. Room was clean and comfortable with all the normal amenities, frig, hair dryer, iron, coffee maker etc. Breakfast was included and we expected the normal continental of fruit, donuts, rolls, muffins and so on but were pleasantly surprised with a hot breakfast that included scrambled eggs and make your own waffles that were... More

Was this review helpful? Yes 2
Wolfeboro, New Hampshire
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 July 2012

We were very pleased with the staff and their helpfulness. The room was very nice and quite adequate. The restaurant on the other hand was not good. The waiter didn't know the menu. He had to run back and forth to the kitchen to get answers to basic questions. He was the only one for waiting and seating. We waited... More

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Ohio City, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 13 July 2012

Walked into the lobby, and it smelled badly - pretty disgusting. Then I noticed the wall behind the front desk: extremely dirty wallpaper peeling off of the wall and being tacked down with rusty nails!! I wanted a cheap room, but was unwilling to risk it... neighborhood looked a bit too tough for my taste as well. Scruffy, wrinkled attendant... More

Was this review helpful? Yes 2
DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
18 July 2012

Thank you for taking the time to let us know about your recent visit to the Red Carpet Inn & Suites, Scranton. We are disappointed that you found our lobby and location uninviting. I have referred your review to our maintenance and front desk managers to look into their specific areas. Our property is located downtown and the area is... More

New Jersey
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 27 May 2012 via mobile

Hey, I just need a clean room. Could afford better but I am frugal and this is a good value. Only 10 dollars for the dog.

Was this review helpful? Yes 1
DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
30 May 2012

Thank you for your very kind words concerning the Red Carpet Inn & Suites Scranton. We take all feed back seriously, so that we may continue to improve our property for all of our guests. We look forward to serving you again in the future. More

Derby, Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 26 May 2012 via mobile

A stop on our way home lead us to Scranton. Having a dog and no reservations didn't leave us with many options. After calling a few hotels we found The Red Carpet Inn with availability. What a HUGE mistake! As soon as we pulled in, we knew this was a mistake. After being greeted rudely at the front desk we... More

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DhanPatel, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
30 May 2012

Thank you for taking the time to let us know about your recent stay at Red Carpet Inn & Suites Scranton. Please accept my sincere apologies for the disappointing level of service you received during your visit. While we continually strive to improve our facilities and service, the information that you have shared with us, gives us the opportunity to... More

Scranton, Pa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 March 2011

We have stayed there a few times, Smelled bad.. I had to spray with Air Freshener. Sheets did not fit right.. Everytime I got up I had to redo the sheets... The last time we were there we were bit up by something. Had it checked out and it was Bedbugs... Its a nice location, Very reasonable priced, but definately... More

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MeghnaP, Guest Relations Manager at Red Carpet Inn & Suites Scranton, responded to this review
21 March 2011

Thankyou for your review ! We are disappointed that you had to face issues regarding smell. Please note that we have already taken steps in conditioning the air. We sincerely apologize for the same. We also cleared our deep bed bugs treatment and inspections in the early beginning of the year to avoid complaints from our guests. However, we do... More

 
 
Red Carpet Inn & Suites Scranton
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Additional Information about Red Carpet Inn & Suites Scranton

Also Known As:
Red Carpet Inn & Suites Scranton Hotel Scranton
Red Carpet Inn & Suites Scranton Hotel
Red Carpet Inn And Suites Scranton
Red Carpet Inn Scranton
Scranton Red Carpet Inn
Address: 320 Franklin Avenue, Scranton, PA 18503 (Formerly Howard Johnson)
Phone Number:
Region: United States > Pennsylvania > Scranton
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 hotels in Scranton
Price Range: £
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