I was very undecided whether to give this motel an 'average' or 'poor' score. First of all, the employees are very nice and helpful and the complimentary breakfast was great but the rooms were not what I expected. The rooms were not sound-proof so I could practically hear the screams and chats from the next-door neighbors. Whenever someone went inside... more

Would never stay here again. First room smelled like a kennel. When we complained the front desk staff seemed put out. We were given another room which was ok. However, every few hours a train went by and we were awakened by whistle. Breakfast was fine. Rooms were old and did not feel clean. more

We had the best time the 3 days we were there. The staff is great and really helpful. The breakfast is great. The rooms are very nice and clean. Everything about our stay was more than expected. We are for sure going to go back and stay again. more

Our reception was friendly and efficient, the rooms were well appointed and comfortable, and the breakfast was above average. more

I made a spur of the moment trip to the Flagstaff area to visit the National Monuments located nearby. My reservation was ready when I checked in. The room was comfortable, well lit, and clean. Yes, the train goes by frequently, but I think that only adds to the charm of staying along Rt 66. They have a small selection... more

The room is clean, comfortable, have everything we need and the service is great. The breakfast is better than I expect based on previous Best Western experience. The only thing can be improved is the insulation of the building. Due to close to the railroad track, the night train passing is kind of noisy and woke me up. more

The front desk employee was very friendly and efficient. The room was larger than expected and very clean. The location was easy to find, and close to some good restaurants. The breakfast area was really large and one of the best from this chain of hotels that we have stayed at. Excellent checkout procedure. M Currie, Alberta Canada more

For my Business trip to Flagstaff I chose the Best Western Pony Soldier inn because it is located on historic route 66 and was east to find. Flagstaff is sort of strung out and for this reason it is difficult to find many places to stay. While this Best Western Inn is a bit older, it has been maintained extremely... more

It's a Best Western. It's one of the nicer Best Westerns I have stayed at. We booked the hotel through Priceline.com. So we got a great rate. Overall the hotel is fine. The rooms are clean and quiet. The hotel still has some of the rustic charm of the Historic Route 66. When we checked in we got assigned a... more