While the location of this hotel is awesome, it is in serious need of a deep cleaning and a facelift. I had booked this for my son and his wife using rewards points. As I stay at HIE on business, I was confident they would have a good experience. Unfortunately, this was not the case at this particular HIE. My... More

We stayed here one night on our road trip to Santa Fe. The room was super small (2 queens) and the hotel is definitely worn. The restrooms in the lobby were closed for construction and several areas were cordoned off for construction. The hallways, carpet, and decor are dated but hopefully they are fixing that with repairs. Breakfast is great... More

This hotel went above and beyond helping me with my priority club points to get accommodations for the evening. They treated me with respect and helped me get things situated by using a phone and computer. They also gave me coffee and breakfast while I worked on it. On top of that everyone was very compassionate and sincere. I can... More

A little cliche's really but staff vere very friendly and the facilities excellent. We were on a road trip so only stayed 1 night. Room was comfortable and clear and breakfast was a good start to the day. I'd recommend it to anyone More

The staff was nice and friendly. Rooms clean and the bed was very comfortable. Having the option to choose soft or firm pillow was nice and the down comforter was the perfect touch to a good night rest. Unlimited hot water, nice flat screen tv free breakfast (not Ur ordinary continental breakfast) but a full on breakfst. Indoor pool was... More

1st let mestart out by saying that this is one really nice place!!!! Rooms are clean, nicely appointed. Flat screen TV's, frig and microwave in room. Free breakfast!!!! NOT Continental!!! They had bacon, sausage patties, eggs, 4 kinds of juices, hard boiled eggs, super fresh coffee with any kind of cream you might want, ceral muffins....... More

We visited Grand canyon .We stayed for two days starting Oct.6 evening to Oct.8 morning.The stay in Holiday Inn Express was very good.The service was very good.The room when we checked in there was no fridge and micro wave .When we asked for it they immediately provided.We used the micro wave in the restaurant.We visited Bearizona a wild life sanctuary... More

Rooms are older and the air conditioner/heater units did not work well at all. We had two adjoining rooms and one would be hot and the other cold. It was impossible to keep the rooms at a constant temperature. Set the thermostat on medium heat and then the room would be way to hot, but if you even made the... More

The room can be cold sometimes. Good breakfast. Friendly and clean. More