We stayed at The Mansion for a Friday evening on the way to Canada to pick up a new puppy. The Pros: - We checked in well after the 5-7PM complimentary evening reception was over (we just had to have those awesome wings at the Anchor Bar!). We were promptly taken up to our room and were advised we could... more

My husband and I were passing through town for a funeral and decided to stay at the mansion. The website was lacking a little, but the reviews here convinced us to try it. Wow! is the best way to describe our experience. We arrived in time for a complimentary cocktail, which is exactly what we needed at the time. Marty... more

I travel frequently to Buffalo for business so I called the mansion to inquire if they would match the rate of some of the more 'business type properties' and they said no problem. Room was nice and large with a comfy bed. The hotel staff was eager to please. I would definitely go back. more

We loved our stay at the Mansion on Delaware. We stayed in 2 rooms- one for me & my husband, the other for my parents. The small details were appreciated to make our stay comfortable & special. I loved the shower- very relaxing. The bed was very inviting. The butlers were very helpful and friendly- from their recommendation of a... more

Saturday the 17th was my first visit to The Mansion on Delaware. It’s an understatement to say I loved it. It very well may have ruined any hotel visit in my future. A butler met me curbside, welcoming me and carrying in my luggage. You know the expression, “They had me at hello”? The Mansion, whose history was revealed to... more

The level of attention and service is exceptional; the accomodations eclectic and superb. The afternoon complimentary bar and the delicious European-style breakfast are marvelous. Even though I've only stayed here three times, once each year, the staff remember me and treat me like I'm a weekly guest. This property is an absolute delight and is a bargain. In a larger... more

The friendly staff at The Mansion made our stay delightful. The Butlers anticipate your needs and pamper you throughout your stay. Our room was spacious and clean. The whirlpool tub is fantastic after being out in the Buffalo cold all day. The hotel has no restaurant. The butlers take care of this by delivering food you may want from the... more

We have stayed at the Mansion previously and knew right away it was the perfect place for our wedding. Two years later, we made good on that promise. The Mansion, quite simply, is Western New York's premier hotel and facility for such an occasion. Bar none. It has no equal. Not only did we have an unbelievably perfect event (which... more

Atrocious in every way. Lied, stole, made mistakes on the room reservations, failed to help with luggage even after being asked to do so. The room was dirty, I was sickened by the entire experience as well as their attitude. more