The Hyatt was sold out so I ended up at this miserable dump. Upon arrival, the first room I was given had filthy brown-streaked carpet and a nasty odor. I requested a different room. The next room was also a dump but smelled slightly better. I later found dried caked-on feces on the bathroom floor and mold behind the curtains... more

It’s the hospitality coupled with an array of amenities and located in downtown buffalo which is why i opt to stay at this hotel. The staff makes you feel like family; great bar & restaurant and fitness center.... business class service is a-one; this hotel also has a huge banquet center that always seems to have interesting guests and conventions.... more

When checking in at Adam's Mark, the Guest Services Supervisor, Todd Hoeltke, discovered that my attempt to reserve a room with an on line reservation service had not been successful and that I did not have a reservation. He not only corrected the problem and was able to get me a room but also located me later that day in... more

Having recently stayed at this hotel I highly recommend it to anyone traveling to Buffalo NY. The staff were fantastic to work with and Edwin Santiago, the head of reservations, was a real gem. Checking to make sure we were taken care of and that everything was alright. I am planning another trip to Buffalo in August and plan to... more

I booked the Adam's Mark through bookingbuddy.com, and based my decision on the 3-star rating it was given. Needless to say, I was terribly unimpressed by the this run down 1970's vintage hotel. The parking and food was overpriced, the service was mediocre, the rooms had a funky chemical odor along with dated furniture and bathroom amenities. The Internet was... more

I had a wonderful stay and I was treated very nicely by all employees. Edwin Santiago was very helpful to me and all of my questions were answered kindly and accurately by him. more

I must say that I have been through many a hotel, however, the service that I received from Katie Whalen was very much above and beyond. I forgot to go to the ATM and the machine in the hotel was down. Needless to say, I was not happy. Katie offered SOLUTIONS and I was rather pleased with them. She also... more

In town for business and had a little time for some fun activity! Enjoyed the hotel and the free high speed internet in my room. Staff was very friendly and the pool area was great, looked like all brand new furniture. more

Three day stay. Yuck. Old, Smelly, Rundown Hotel. 1) Internet was not working the whole time I was there. Told everyday it would be working in the evening when we got back. Never was. 2) Left my blood pressure cuff, iPod and headset in the room by accident when I checked out (I know, dumb move), called them that day.... more