Our room faced the lounge area, and thus from the window you can see people having dinner. The columns change color every hour from blue to purple to green so that was unique. The rest of the room had maintenance issues: the safety latch (the two piece brass thingamajig that has a knob and a bar that moves) was not... More

Our son booked the Adam's Mark for out-of-town guests attending his wedding. Being from out of town, we, for obvious reasons, booked a room. The staff at the desk were not the most pleasant people, and did not know their way around the area, i'e., comment made by one staffer: "I don't drive. I don't know directions." But the worst... More

I stayed at the Adams Mark Hotel In Buffalo for a VFW Veterans Of Foreign Wars Convention in June. When I arrived and called the hotel for a ride they told us there was no shuttle service so we waited almost 2 hrs for a cab. When got to hotel and checked in they told us we had no refrigerator... More

We had a Veterans of Foreign Wars Convention here, arrived at train station called the hotel for their shuttle to pick us up and they told us they did not offer shuttle service. After taking a cab and finally arriving there, we see they have shuttles but the service is only for selected people. They put us in the wrong... More

The once nice Adam's Mark is worn out by hosting bus upon bus of tourists who arrvive at 6pm and leave a 7am. Leaking ceiling, worn carpets, old beds cry out for renovation that probably will not come. Our room (suite) did not even have a dresser to put your clothes in! On the good side, the house keeping staff... More

Hotel is way overdue for up dating. Holes in walls. Floors in lobby are dirty. Bellman waited until we had our luggage loaded on a cart to see if we needed in any help. Priceline way over rated this hotel!!!!!

People at the reception were rude. I had my family with me. We booked an extra bed but it was never sent to the room. The room was not clean. The bathroom door was broken. The TV did not turn on. The worst hotel stay in my life.

Seems the hotel was built in stages and I am guess there are nicer rooms but not at our reasonable rate. The AC is noisy, huge window looks out into black wall, the linens and room decor are great, the bath is small and old style, an adult cannot sit on the toilet and operate the door. Breakfast buffet is... More

I stayed here for two nights in May 2013 and found some of the criticisms of the hotel to be true. It’s an older property and consequently has a few maintenance issues. When I was there, the door locks were acting up. I had to take two extra trips to the lobby to get that sorted which was annoying for... More