Holiday Inn Buffalo Downtown 3* (NY) - Hotel Reviews

Also Known As:: Holiday Inn Buffalo Downtown Hotel; Holiday Inn Buffalo Downtown Hotel Buffalo; Holiday Inn Buffalo; Buffalo Holiday Inn

Address: 620 Delaware Ave., Buffalo, NY 14202

Phone Number:

Region: United States > New York > Buffalo

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #11 of 20 hotels in Buffalo

Price Range: ££

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Welcome to the Holiday Inn Buffalo Downtown. We are located in the historic Allentown district of Buffalo and near quaint shops, restaurants and attractions. The hotel is a city high-rise with 167 rooms, and renovated meeting and banquet facilities. We offer a seasonal outdoor heated pool and a fitness center. Be sure to stop by our award winning restaurant, Grille 620.Take in the many historical sights of Buffalo while staying at the Holiday Inn Buffalo Downtown. Located adjacent to the Wilcox Mansion, site of the Teddy Roosevelt inauguration and just a few minutes from Frank Lloyd Wrights Darwin Martin House. While staying with us, take in a show at Sheas Performing Arts Center, the Irish Classical Theatre or enjoy a little Shakespeare in Delaware Park. Art lovers will be thrilled to visit the Albright Knox Art Gallery and the Burchfield Penny Art Center located minutes away at Buffalo State College.Come and stay with us for the annual Allentown Arts Festival; the event is held right outside our doors! State and federal office building are less than 4 miles away, and we are approximately 5 minutes to the New York/Canadian border. ... more less

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Jan C

Toronto, Canada

1 review

“Close to downtown with free parking”

Reviewed 16 May 2013 NEW

Just needed a place to sleep for 1 night for our weekend shopping trip. Location is good, walking distance to the heart of downtown buffalo and there is a walgreens right next to the hotel. Free parking is a bonus. Check in and check out was good and quick. Staff was friendly and helpful, we were offered a room with... More

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no1cubsfan1908

Augusta

Senior Reviewer

9 reviews

3 hotel reviews

Reviews in 6 cities

1 helpful vote

“Great stay.”

Reviewed 12 May 2013 via mobile

Great stay. Everything you need. Coffee shop open early. Restaurant open late. Building a little old but rooms are fine. Cable channels have to be updated. Staff great. Shuttle driver willing to drive you almost anywhere. Thanks again!

Dear no1cubsfan1908: Thank you for your kind review of the Holiday Inn Buffalo Downtown. It is rewarding and we are delighted to read about your experience. We are proud of our staff and agree that they are what gives our hotel a personality. Please come back soon and consider the Holiday Inn Buffalo Downtown as your home base while in... More

Monrush

Belfast & Toronto

6 reviews

5 hotel reviews

Reviews in 4 cities

13 helpful votes

“Fine”

Reviewed 14 April 2013

Just stayed for one evening. I did not eat at restaurant nor had a drink at the bar. It really was just a bed for the night. Check in and check out was good. My only critique re the process was that I was not able to pay with my Canadian bank debit card. I had to use my credit... More

Dear Monrush: Thank you for your feedback about your recent stay at the Holiday Inn Downtown. Comments like yours help us to target the areas where we can improve the guest experience. We apologize for not being able to process debit cards in our system. The Anchor Bar, home of the original Buffalo Wing is just around the corner as... More

MaryL3

Liverpool, New York

7 reviews

“Convenient, free parking, but outdated”

Reviewed 10 April 2013

We stayed here as it was convenient to walk downtown and had free parking. The front desk staff was pleasant and lobby was OK. Room was very small and the bathroom even smaller. Unfortunately we were near the elevator and the housekeeping closet, so at 8:30 AM the staff were in the hall making a great deal of noise while... More

Dear MaryL3: Thank you for your comments regarding your recent stay at the Holiday Inn Downtown. Your feedback is important to us and helps us target the areas where we can improve. We will review each area you mentioned to see what changes we can make to ensure a better experience for our guest in the future. We hope you... More

Amourie

Reviewer

5 reviews

Reviews in 5 cities

3 helpful votes

“Overall good but housekeeping brings it down”

Reviewed 6 April 2013 via mobile

Checked in March 29,2013. Front desk w/ a smile,-check in & out are fast & easy. Room is nice & cozy. I like the feel of firm bed Downside: Bathroom floor has brownish spots. I dislike the housekeeping employee who knocked our door around 8:30 am asking if she can clean the room.why the rush in doing her job?? &... More

Dear Amourie: Thank you for taking the time out of your schedule to review the Holiday Inn Downtown. We are happy to see that you found the staff friendly and the bed and room cozy and comfortable. We appreciate all you feedback and we will review the procedures with our housekeepers to ensure they don’t make our guests feel rushed.... More

trsfla

New Hampshire

Contributor

17 reviews

7 hotel reviews

Reviews in 14 cities

7 helpful votes

“Decent Hotel right off Downtown”

Reviewed 6 April 2013

Stayed here because it was within walking distance of a venue we were going to that evening. Staff was extremely friendly. Issue with the TV reception though. Not all the stations came in so that was rather annoying. Room was clean and had a great view. Someone had obviously smoked a cigar in there the day before though. Not the... More

Dear trsfla: Thank you for your recent review. It is rewarding to see that our staff was friendly and made a positive impact on your stay. We value and appreciate our guests’ comments and share them with our staff. We hope you have the opportunity to visit the area again and hope you allow us to, once again, be your... More

Babelow

Ewing NJ

Top Contributor

68 reviews

14 hotel reviews

Reviews in 40 cities

28 helpful votes

“Average Holiday Inn”

Reviewed 22 March 2013 via mobile

Average but good stay with a friendly personality, in a smaller older building. Room also on the small side but clean. Restaurant serves surprisingly good food at responsible prices. Always a pleasant smile from each staff member. Safe and consistent. I would stay again

See 2 more reviews by Babelow for Buffalo

Dear Babelow: Thank you for your recent review. It’s true, we are an older hotel and have some physical limitations but we try and make a difference with our service. It is rewarding to see that you were treated well and made to feel welcome by the staff. We are proud of the Grille 620, our menu and feel we... More

soul_phire

London, United Kingdom

16 reviews

9 hotel reviews

Reviews in 9 cities

6 helpful votes

“Nothing special”

Reviewed 7 February 2013

It's basically just somewhere to sleep. There is nothing in the area, the TV didn't work properly, the staff weren't friendly, the WiFi constantly disconnected and you had to enter the password again each time, the curtains didn't close properly, the noise outside the room carried into the room, the plumbing was loud. Breakfast was okay, not a great selection... More

Dear soul_phire: We want to thank you for taking the time to share your recent experience at the Holiday Inn Downtown. Your feedback is very important to us as it helps us to better understand how we can improve our service to you. We are sorry for any experience that was less than you expected and we want to assure... More

Colin D

Senior Contributor

30 reviews

8 hotel reviews

“Decent Hotel in a safe location...”

Reviewed 7 January 2013

Pros: - 5 minutes from Downtown - Safe location - Onsite eatery - Friendly staff - Free Parking - Free Wireless - Decent Exercise room - Nice TV in room with great channel selection Cons: - Dated washroom - not too much around the Hotel - Dirty carpets In summary, this hotel meets the needs of an overnight stay.

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See 2 more reviews by Colin D for Buffalo

Dear Colin D: Happy New Year to you and your family. Thank you for your review and comments on the Holiday Inn Downtown Buffalo. We are happy to see that you felt safe and experienced our friendly staff during your recent stay. Your comments regarding the rooms have been shared with our housekeeping department so they can take corrective measures... More

Igal A

46 reviews

24 hotel reviews

Reviews in 24 cities

21 helpful votes

“Good location but...”

Reviewed 30 December 2012

Having stayed in different Holiday Inn Hotels a little everywhere in North America and in Europe, this hotel in Buffalo was one my least favorite. Despite a great and professional service offered by the receptionist on duty at the time of my arrival, the rest of the stay was pretty disappointing. To start, the restaurant and bar were closing at... More

Dear Igal A: Thank you for taking the time this holiday season to visit our hotel . We also appreciate that you shared your comments from your recent experience. Your feedback is important to us and will help us target areas where we can improve the services and property for all guests in the future. We are sorry to see... More

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Holiday Inn Buffalo Downtown Hotel Reviews

Holiday Inn Buffalo Downtown

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