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All 20 Buffalo hotels »

DoubleTree Club by Hilton Hotel Buffalo Downtown

3.0 of 5
125 High Street, Buffalo, NY 14203
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20% off room rate
Ranked #5 of 20 hotels in Buffalo
4.0 of 5 stars 114 Reviews
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114 reviews from our community

What travellers say about this hotel
  • Valet parking(5)
  • Very friendly(5)
  • Only negative(5)
  • Hotel staff(4)
  • Au Bon pain(4)
  • Free shuttle service(3)
  • Coffee maker(3)
  • HSBC arena(3)
  • Next time(3)
  • King bed(3)
Traveller rating
    44
    42
    18
    7
    3
Only show reviews for Family (24) | Couples (26) | Business (38)
Date Rating
JonesieLinthicum
Linthicum, MD
Senior Contributor
42 reviews
60 helpful votes
4 of 5 stars Reviewed 20 February 2012 NEW

We stayed here for one night while in town for a concert. We left the car out front and used the valet parking. The room was very nicely decorated, quiet, and comfortable. We had breakfast the next morning at the Au Bon Pain located off the lobby. The hotel faces a narrow side street and is across from a hospital.... More

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CanadaMoi
Canada
Contributor
16 reviews
9 helpful votes
5 of 5 stars Reviewed 19 February 2012 NEW
1
person found this review helpful

The hotel was very clean and comfortable. Parking is nearby and only $8 if you park yourself, $12 valet, Nice bar and cafe in the lobby. Flat screen tv. No real views but very close to the inexpensive subway and a quick walk to the wonderful Allentown district. Free shuttle will take you downtown anytime you want and pick you... More

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BrewTraveler
1 review
1 helpful vote
5 of 5 stars Reviewed 19 February 2012 NEW
1
person found this review helpful

Upon our first stay in Buffalo, we had absolutely no idea where to go out for a nice dinner. So we took advantage of the front desk concierge who recommended to us a few different places. But, it wasn't until we recieved a courtesy call to our room that the restaurant we had chose may not be able to seat... More

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Kaia42
Northern Virginia, United States
2 reviews
1 helpful vote
5 of 5 stars Reviewed 18 February 2012 NEW
1
person found this review helpful

The front desk staff were extremely friendly and helpful from the minute that we checked in through our departure. While the lounge area was smaller than we had expected, it had only quality spirits (no rail here) and the bar tender made us great novelty drinks. The room service was about average price for room serive but very good. The... More

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Dutchess93
Geneva, NY
Senior Reviewer
6 reviews
3 helpful votes
5 of 5 stars Reviewed 10 February 2012

I recently stayed at the DoubleTree while a Friend was in the hospital across the street. I had not been to the hotel in about a year and was surprised by the new renovations in the rooms and hallways. The last stay the rooms were a bit outdated and the rooms a bit drab. When I returned the halls seemed... More

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Renee Stupski-Pundt, Assistant General Manager/Director of Sales & Marketing at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review
15 February 2012

Dear Dutchess93; thank you for taking the time to post a review regarding your most recent stay with us! I am delighted that you are happy with our recent room renovations! Our guests have been very happy with our new flat screen LCD televisions as well! Very soon we will offer HD as well as complimentary wireless internet in all... More

LoriGuelph
Guelph
Contributor
12 reviews
6 helpful votes
4 of 5 stars Reviewed 10 February 2012

My husband and I had a weekend away in Buffalo and stayed for the second time at the Doubletree. They have recently renovated and the rooms are modern and clean. The bathrooms are quite small, even though the room was large. The shower did not have as much pressure as I would like and one morning the water was not... More

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Lisa V
Conklin, New York, USA
1 review
5 of 5 stars Reviewed 10 February 2012

Myself along with family and friends stay here. Due to their consistency in attentive staff, well appointed quiet rooms, cozy bedding and spotless bathrooms, the DoubleTree Hilton is always our first choice of hotels when visiting the Buffalo area. While here, we visit many Buffalo areas including Niagara Falls to attending Buffalo Bills foot ball games to enjoying wings from... More

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martinbetty06
Miami, Florida
1 review
1 helpful vote
5 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I chose this hotel because it's across the street from Buffalo General Hospital. I must say that I have stayed at a better place, the staff is the best, the manager, Elaine, was very attentive and took care of everything I needed. The staff at the restaurant was great. The cleaning staff was on top of everything. Now the bartender,... More

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alextoole
1 review
1 of 5 stars Reviewed 23 January 2012

After driving an hour and a half from Rochester ny my boyfriend and I got to the hotel around midnight. As Soon as we walked in the lady at the front desk was extremely rude. She gave us attitude with every remark. After several minutes within being there she asked us to leave..she refused our service! I asked to talk... More

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Elaine Sarkis, General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review
25 January 2012

Dear Alex Toole : Thank you for your feedback. Please understand that the only reason you and your party were not checked into the hotel is that you were not 21 years of age. Our company policy requires us verify ID that our guests renting a room are 21. It is never our intention to be disrespectful or unwelcoming to... More

ScottS169
Conklin, New York
1 review
5 of 5 stars Reviewed 17 January 2012

I have stayed here on a few different occasions and have never been disappointed. Everytime that I have stayed here, the staff has been very friendly and professional. The rooms have always been clean and comfortable and with the renovations since my last stay - it leaves no doubt on my choice on where to stay in the future when... More

Was this review helpful? Yes
Elaine Sarkis, General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review
25 January 2012

Dear Scott S. Thank you so much for your very kind remarks regarding your recent stay at our hotel. It made my day! I am happy that you like the recently completed renovations in the rooms and corridors. Thank you for your favorable comments on our staff; be assured I will share them with everyone. If I can do anything... More

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DoubleTree Club by Hilton Hotel Buffalo Downtown Also Known As

  • Doubletree Hotel Buffalo Downtown
  • Doubletree Downtown Hotel
  • Doubletree Buffalo
Address: 125 High Street, Buffalo, NY 14203

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DoubleTree Club by Hilton Hotel Buffalo Downtown
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