Homewood Suites by Hilton Buffalo Airport 3* (NY) - Hotel Reviews

Sharon P

Kitchener, Canada

1 review

Reviewed 11 June 2013

I would certainly recommend this hotel as a very clean and comfortable hotel. I would certainly stay here again. I priced other hotels in the area with suites, and they were higher in price. Location was great and staff was extremely helpful.

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Thank you so much for sharing your experience at the Homewood Suites on Trip Advisor. The entire team is very excited to hear that you enjoyed your stay with us. We take great pride in our service and hotel. Please continue to keep us in mind for your future trips to the Buffalo Area. Thank You. Jennifer Redmond General Manager More

NYMommaL

New York

Reviewer

3 reviews

Reviews in 3 cities

“Great Hotel Bad Food”

Reviewed 6 June 2013

630 am and hashbrowns were like hockey pucks...unacceptable. No vegan or even health conscious options for breakfast or dinner. Unless you consider "salad" the go to for healthy. Who eats just a salad for dinner? Some lettuce and very little else in the salad is a tease. Otherwise Hotel is great, comfy, clean, great location, great staff substandard food offerings.

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Thank you for sharing your comments on your stay. I was very upset to hear of the that the quality and selection of our food options fell below your expectations. Please accept my apology for this. I have shared your comments with the food and beverage team and we are working to ensure that all of the food options are... More

Jon523

Toronto

Reviewer

4 reviews

“Housekeeping needs significant improvement”

Reviewed 3 June 2013

We were generally satisfied with our stay at the hotel - our kids loved the pool area and there were lots of options for breakfast. The front desk staff were very friendly and responsive to our requests. The biggest deficiency in our stay was the housekeeping and general cleanliness of the hotel. We had a 2 bedroom suite with pull... More

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Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and apologize for the missteps you encountered with our housekeeping teams. We have shared your comments with the staff and hope you will return to stay with us the next time you are in the area so we... More

yyztravellercdn

Toronto

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 6 cities

2 helpful votes

“Comfortable Stay”

Reviewed 23 May 2013

We stayed at the Homewood Suites over the Canadian Victoria Day weekend this year. The Homewood Suites is very clean and comfortable. The room (two bedroom suite) was spacious, had a full kitchen and two bathrooms. As it is next to the airport, you will hear flights early in the morning, but other than that, it is very quiet. The... More

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Thank you so much for taking the time to write a review of our hotel on Trip Advisor. I am so glad that you enjoyed your stay. The team does stride to provide the best service! We look forward to having you stay with us again in the future! Thank You. Jennifer Redmond General Manager More

Timothy W

Fairport, United States

1 review

1 helpful vote

“Lots of space for large group of family”

Reviewed 14 May 2013

Two bedroom suite was just what we needed. Staff helpful. Food was acceptable. Clean, easily accessible to State University at Buffalo. Down side was the open 2nd bathroom - would have liked to have privacy. Pretty accomadations and all areas were clean/smelled good.

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Thank you so much for your review of the hotel on Trip Advisor. The hotel team takes great pride in the serivce and amenities they provide. We are all very happy to hear that you enjoyed your stay. We look forward to seeing you again! Thank You. Jennifer Redmond General Manager More

A TripAdvisor Member

“Noisy-No reponse from front desk”

Reviewed 11 May 2013

There was a large noisy group of guests out in front of the hotel at 3am and when I called the front desk to ask them to quiet down the desk phone went unanswered many times. Other than that incident this hotel is fine.

Review collected in partnership with Homewood Suites by Hilton

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We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noisy neighbors and apologize for our delay in addressing the issue. Your comments will help us to better ensure our guests comfort moving forward and we hope you’ll... More

Jonjames13

Mississauga, Ontario, Canada

Contributor

13 reviews

6 hotel reviews

Reviews in 10 cities

6 helpful votes

“Another Great Experience”

Reviewed 7 May 2013

Our second time back visiting this property which is now our favorite when visiting Buffalo for fun & shopping. All of the staff remembered us and welcomed us all back very warmly. Our rooms were ready for us even though we arrived before check in. Jennifer (the GM) was there to welcome us back. Rooms were great as usual and... More

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Jonjames13 has 1 more review of Homewood Suites by Hilton Buffalo Airport

“Great stay”

Reviewed 4 December 2012

Jon-Thank you so much for your kind words and sharing your experience on Trip Advisor. You and your family are always a pleasure to have at the hotel. I am so glad that you have enjoyed your trips to Buffalo and will keep coming back. Please continue to reach out to me if you need anything! Hopefully we will see... More

PatriciaWB

Milton, ON

Contributor

20 reviews

17 hotel reviews

Reviews in 10 cities

64 helpful votes

“Very Nice Stay”

Reviewed 7 May 2013

I stayed here along with a friend on May 2 & 3. We wanted a hotel close to the Walden Galleria and other shopping. We were both very pleased with our stay. Our rooms were very clean and pleasant. It was quiet during our stay which was great. The lobby and other shared areas were also neat and tidy. Breakfast... More

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Thank you so much for taking the time to share your experience at our hotel on Trip Advisor. I agree that the hotel location is great for all of the local shopping, such as the Walden Galleria, Eastern Hills Mall, and Wegmans. The team and I are so pleased that you enjoyed the hotel and its amenities. We look forward... More

Nicole P

Toronto, Canada

1 review

“Great experience”

Reviewed 7 May 2013

This was our first time at Homewood Suites and we thoroughly enjoyed our stay. The hotel was very clean, the staff was very friendly, and the breakfast had a nice selection. It was close to shopping and the airport. The suites were well furnished and equipped.

Review collected in partnership with Homewood Suites by Hilton

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Thank you so much for your review on Trip Advisor! I am so glad to hear that you enjoyed your stay with us. Please continue to keep us in mind on your future visits to the Buffalo Area! Thank You. Jennifer Redmond General Manager More

Jim H

Welland, Canada

1 review

“Overnight stay”

Reviewed 7 May 2013

Needed a place convenient to airport with shuttle to catch early flight next morning. Reservation process was smooth as was check-in...suite was clean and presentable. Hotel uses own shuttle whick was right on time and courteous.

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Thank you for sharing your experince at the hotel on Trip Advisor. I am happy to hear that you found us and that we suited your needs during your trip. The hotel shuttle is a great and saves a lot of time and hassle for our guests. I do hope that we will see you again in the future! Thank... More

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Homewood Suites by Hilton Buffalo Airport Hotel Reviews

Homewood Suites by Hilton Buffalo Airport

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