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Courtyard by Marriott Waikiki Beach

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Traveller (459)
Room & Suite (137)
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About

#75 of 91 hotels in Honolulu
Location
Cleanliness
Service
Value
Courtyard by Marriott Waikiki Beach is a hotel in Honolulu, Hawaii, conveniently located in the heart of Waikiki within walking distance to world-famous Waikiki Beach, shopping, signature restaurants, and Waikiki's nightlife. As an urban oasis, our Oahu hotel's accommodations & upgraded amenities offer the best value for Hawaii vacations. Our comprehensive location allows us to host weddings. An ideal day at our hotel starts with leisure activities like golfing or hiking, an afternoon in our spa with various treatments available and capping it all up with a freshly cooked island meal at our local Hawaiian restaurant with signature cocktails. We also have a 24-hour fitness center and two outdoor pools to refresh you.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Mini golf
Tennis court offsite
Kids stay free
Paid private parking on-site
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Snack bar
Business Centre with Internet Access
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Full body massage
Massage
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Filipino, Korean
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
777Reviews41Q+A100Room tips

Reviews
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W M wrote a review 1 Mar
1 contribution
Bottom line: Expect a terrific and customer-service focused staff, convenience to Waikiki restaurants, beaches, etc. That being said, the rooms are atrocious, the bathrooms tiny, and the noise level very high. This property is old and run down, the parking fee and "destination" fees are asinine, and the couch in my room was filthy.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 2 weeks ago
We appreciate you recognizing our team members' customer-service focus and our prime location. However, it's unfortunate to hear that certain aspects of your stay were less than satisfactory. Our objective is always to provide comfortable and well-maintained accommodations for our guests, and it appears we fell short in your case. Your mention of noise and cleanliness factors are duly noted and they will be a topic of significant discussion amongst our team. Similarly, we understand that fee structures can sometimes appear confusing, and we're always open to discussing them with our guests. Your feedback is invaluable and will be used to improve our service and accommodations. We hope for another chance to offer you an improved experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cupnoodle19 wrote a review Feb 2024
1 contribution
It was a family trip. This hotel really upset us. Poor receptionist customer service. No friendly and no helpful at all. They down grade our room from 5 ppls room to 4 ppls room. I was told by the night shift receptionist that we will be switch back to the room that we reserved. However, it really upset us when I check with the day male receptionist. His responses was u professional. He was telling me that they overbooking and u able to provide us the room that we paid (WTF!!! Is this us as customer’s business? )The male day time receptionist was rude and not helpful at all. I am sure that we deserve part of the refund. Will update if we get iur room or the time that we get our room co I was informed by the male receptionist that they need time to clean up the room. At this moment, I highly not recommend to stay at this site.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: A dispointing hotel. I will rate unlike at all. Poor customer service, unfriendly front desk....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 4 weeks ago
Cupnoodle19, it's disappointing to hear about the experience you had with our team members during your family trip. Your reservation issue is certainly not a typical occurrence, and we apologize for any inconvenience and frustration this caused. Your interaction with the front of house team fell short of the customer service we strive to provide and rest assured your feedback is considered seriously so as to better enhance our services in the future. Thank you for bringing these matters to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kaotiq wrote a review Jan 2024
pasadena5 contributions26 helpful votes
+1
I hate to say it, but it needs to be said: this hotel is terrible. 1. Kalo is closed permanently 2. No bar 3. Room housekeeping is every other day 4. Shower size is tiny - literally 27"x30" 5. Paint peeling everywhere 6. Broken door handles 7. Bathroom sink is literally a powder room size vanity 8. Parking is $58/day It feels like Marriott bought an old decrepit apartment complex and did the bare minimum to covert it to a hotel. We were upgraded to the top floor because of loyalty status, but our room faces another hotel directly across from us on Kuhio. We normally stay at the Sheraton or Royal Hawaiian and thought we could try and save some money on a last second trip by staying here at the Courtyard. We've stayed at other Courtyard properties before and they were great. However this one? 100% never returning here again. BTW - our daily free breakfast perk was changed to $20/day at the lobby "MaRkEtpLaCe" where a sandwich is $8-10. The worst part is they closed it right before our arrival and didn't notify us. Had we known, we would have changed hotels where our Marriott status provided us food.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Book somewhere else
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 25 Jan 2024
It's regrettable to hear about your dissatisfaction with your recent stay. Comments about room cosmetics, amenities and aspects of our service are important and we value your remarks. We're truly sorry if certain amenities were closed or altered during your visit without prior notification. We aim to provide a seamless experience to all our guests, and your feedback helps us better ourselves for the future. Please remember that satisfaction is a priority to us and we’re always striving to improve for each guest, every visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SJ1900 wrote a review Jan 2024
Ohio2 contributions
Do not book here and expect to use any of the stated item in the destination fee. Its a scam and when I mentioned it to the management team its obvious that they consistently do this. Room was clean upon check in but you will not get daily service and when you do get service is only half***. Sad to see a Marriott property be so deceiving and not deliver what is stated.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 14 Jan 2024
James, it's disheartening to read about your dissatisfaction. We sincerely apologize if there were misunderstandings about the destination fee or room servicing schedule. It's important to us that our information is clear for all guests. We value your feedback as it assists us in ensuring we're aligning with our commitment to exemplary service. Your experience is certainly not reflective of the standards we aspire to. We hope for a chance to provide you with a better stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ononlam wrote a review Dec 2023
Honolulu, Hawaii62 contributions69 helpful votes
As Marriott gets bigger and its total number of hotels racks up, the quality of its hotel is getting ever more inconsistent. This is a prime example of how bad a Courtyard can be. Hotels in Waikiki are in general old. This hotel was clearly built sometime in the 60's or the 70's, but a Marriott? My room's door is for security purpose only, as it does nothing to prevent noise from coming into my room. I can hear people talk in the hallway clearly. When our neighbors' doors open or close, it always feels like they are opening or closing our door. It is that loud. If my Marriott cert was not expiring and I wanted to use it before it expired, I would not be here. Trust me, I will not be back. The only bright point is the staff that served the afternoon shift. They were very helpful.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't get a room facing Kuhio if you don't want to hear buses running all night. Stay in the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 27 Dec 2023
We appreciate the time you took to share your experience. We understand that certain aspects did not meet your expectations—particularly the effectiveness of the room's soundproofing. Assuring guest comfort is a priority, and your observation will be valuable in our ongoing efforts to enhance the guest experience. While it's disappointing to hear that you wouldn't consider returning, it's pleasing to know the afternoon team members left a positive impression on you with their helpful service. We hope you might reconsider and give us another chance to demonstrate the high standards we typically hold ourselves to.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WAYNE wrote a review Dec 2023
Ooltewah5 contributions1 helpful vote
The rooms are old and did not represent the pic on the Marriott App. The customer no service with the concierge was terrible. Then they say walk across the street. Back to the room. The towel racks are loose. coming off the wall. NOT AT ALL TO MARRIOTT STANDARDS. OVERPRICED. Does the Corporate office know the shape of this place. I feel like they owe me compensation for misrepresentation.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 28 Dec 2023
Thank you for taking the time to share your feedback. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth O wrote a review Dec 2023
Sioux Falls, South Dakota2 contributions
We had the pleasure of staying at the Marriott Courtyard Waikiki Beach in June 2023 for our wedding, and it was an exceptional experience from start to finish. The service provided by the staff was truly outstanding. The level of service exceeded our expectations, contributing significantly to the overall positive impression of the hotel. The cleanliness of the hotel was great. We enjoyed the hotel bar. It became a delightful hub for relaxation and socializing. The location of the Marriott Courtyard Waikiki Beach served us well, especially considering the reasonable pricing. It provided convenient access to the beach and other attractions. The only minor critique we had was that the room had a slight musty odor due to moisture. However, this was a small concern in comparison to the overall positive experience we had. We understand that humidity can be a challenge in tropical locations, and it did not significantly detract from our enjoyment. The service, staff, cleanliness, bar, and convenient location all contributed to making our wedding trip memorable. We recommend this hotel and look forward to returning for future special occasions.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 2 Dec 2023
We're thrilled to hear about your exceptional experience at the Courtyard by Marriott Waikiki Beach during such a momentous occasion. Our team members strive for exemplary service, thus your kind words are hugely encouraging. We also delighted in knowing our cleanliness, delightful bar, and location contributed to making your wedding trip memorable. We noted your feedback regarding a slight damp scent in your room. Rest assured, we continually work to improve the overall comfort and experience of our guests. Any such minor concerns are taken into account. Your recommendation and eagerness to return are genuinely appreciated. We're looking forward to welcoming you back for future special occasions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie54321 wrote a review Dec 2023
Las Vegas, Nevada18 contributions7 helpful votes
My mom and I stayed at this hotel for a week and had a great experience. The location is convenient to shopping and restaurants (and the coffee shop inside the hotel is a gem....they have a limited selection of food items, but the food is actually amazing). There is also a spa inside the hotel that is a littly pricey (although everything in Honolulu is pricey) but I had a great massage and a soothing body wrap during my stay. The most surprising aspect of our stay was the impeccable service. I called to have my room serviced and they came right away and took care of it. And my door actually broke during my stay (it wouldn't close) and someone came right away and fixed it within 10 minutes. I've been travelling for 30 years and I've rarley had such quick and friendly service at a hotel. Our room had a balcony and I was happy to see that the furniture was very clean (usually you have to wipe the chairs down first before you sit). The only thing that I would change is I would get a 1 bedroom instead of a studio so that I had a comfortable chair (or couch) to sit on. My mom and I each had a studio room and the only chair was a desk chair....which required a pillow to sit on in order to be comfortable. Anyway, I would definitely stay at this hotel again. I hope you found this review helpful.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The pool is on the north side of the hotel. So it will not get alot of sun during the winter months.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 2 Dec 2023
Debbie, it's rewarding to hear about your superb experience at Courtyard by Marriott Waikiki Beach. We're delighted that our location suited you and that you enjoyed our unique offerings, including the coffee shop and spa. Rapid response from our team members is indeed a top priority for us, thank you for acknowledging your experience. Your constructive feedback about the seating situation in studio rooms is appreciated and will be considered. We're appreciative of your kind words and are thrilled to know you're planning on another visit. Courtyard by Marriott Waikiki Beach awaits your return!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Doug K wrote a review Nov 2023
Spokane, Washington4533 contributions99 helpful votes
Booked based on price as only here for 3 nites. Decent location, nice pool are and good service at the small bar. However, rooms are small and old, concierge was no help with question, locked out of room as the had to reprogram the lock. Pool is nice but gets virtually no sun.........just did not feel this was up to courtyard standards Workout room small but decent, but needs mats for stretching and floor work.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 1 Dec 2023
It seems your stay experienced a mix of highs and lows. It's wonderful to hear that you valued the location and found enjoyment in our swimming pool area as well as the bar services. Nevertheless, we acknowledge your feedback regarding the room sizes, concierge interaction, and gym facilities. Our team always strives to provide all guests with quality rooms and impeccable service, and we're committed to continuous improvements. Your feedback is extremely helpful in our ongoing efforts to improve our offerings and overall guest experience. Thank you for bringing these matters to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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La Vern C wrote a review Nov 2023
Anacortes, Washington6 contributions
+1
From the moment that we arrived, we were treated like Royalty. All of the staff were courteous and friendly. The front desk staff made us feel like family and with a smile. We had a problem with the air conditioner and I went to the front desk to inform them. They immediately blocked another room just in case they were unable to make repairs that. I have no complaints with this facility.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: This facility is easy to get around downtown and the beach on foot. Accept for our excursion, we...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GenManager-GM, General Manager at Courtyard by Marriott Waikiki Beach
Responded 28 Nov 2023
La Vern, it's thrilling to hear your wonderful experience at Courtyard by Marriott Waikiki Beach. Listening about the courteous and friendly treatment by our team members genuinely lifts our spirits. If issues arise such as with the air conditioner, reassigning rooms is part of our commitment to ensuring a comfortable stay for our guests. Thank you for your appreciation and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£179 - £224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott waikiki beach hotel honolulu, courtyard waikiki beach, courtyard hotel waikiki beach, wyland waikiki hotel
LOCATION
United StatesHawaiiOahuHonoluluWaikiki
NUMBER OF ROOMS
404
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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COURTYARD BY MARRIOTT WAIKIKI BEACH - Updated 2024 (Honolulu, HI)

Frequently Asked Questions about Courtyard by Marriott Waikiki Beach
Which popular attractions are close to Courtyard by Marriott Waikiki Beach?
Nearby attractions include Breakout Waikiki Escape Rooms (0.2 miles), International Market Place (0.2 miles), and Waikiki Sunset Cruise with Live DJ (0.1 miles).
What are some of the property amenities at Courtyard by Marriott Waikiki Beach?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard by Marriott Waikiki Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Waikiki Beach?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Waikiki Beach?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Courtyard by Marriott Waikiki Beach?
Conveniently located restaurants include Ramen Akatsuki, Tempura Kiki, and STRIPSTEAK Waikiki.
Are there opportunities to exercise at Courtyard by Marriott Waikiki Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Waikiki Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Waikiki Beach offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Courtyard by Marriott Waikiki Beach?
The staff speaks multiple languages, including English, Korean, and Filipino.
Are there any historical sites close to Courtyard by Marriott Waikiki Beach?
Many travellers enjoy visiting Iolani Palace (2.7 miles), Shangri La (2.7 miles), and US Army Museum of Hawaii (0.4 miles).