The Hotel needs a make over the rooms need to be refurbished there is not much of a view from the rooms a parking lot from the rear and a busy dual carriageway from the front rooms no food or breakfast but an I-Hop next door is best avoided it served the worst breakfast and serviced we experienced on out... More

The property is showing some age, but we found the beds to be very comfortable and had a nice view from the 10th floor. The rooms aren't all that large, but we didn't spend much time in the hotel as it was only a short walk to the beach. We found the front desk staff to be very friendly and... More

The building is old and beyond the lobby it looks pretty worn. The carpet in our room was filthy - the tub had been re-enameled but was peeling badly. The elevators are fairly temperamental. The staff - front desk, bell and concierges were great - not so for the cleaning staff. They were friendly enough but not too anxious to... More

We enjoyed staying here. It is a great location with clean rooms, friendly staff, and nice ammenities (fridge, microwave, internet, beach towel and chair checkout). We also stayed 2 years ago and everything was kept up just fine. We ended up arriving at the hotel at 2am and they held our room and were pleasant and efficient to get us... More

I expected to get what we paid for at the Aqau palms... reasonably cheap price in exchange for a clean bed for 5 nights - and that is what we got. Positives.... * Stephanie on the activities counter - Brilliant! Helped plan our 11 days across Oahu and Big Island... * Bed was huge and very comfortable * Location is... More

My wife & I stayed at the Aqua Palms for 7 days for our holiday. Overall we enjoyed the hotel but a few things were disappointing. The Good: Hotel is in a great location, within 10 mins walk of the Ala Moana shopping centre, the main strip and Waikiki beach. Trolley(bus) stops are just outside the hotel too. Receptionists were... More

This place was called a "Spa" when I booked it, it isn't. Secondly, the "partial ocean view" rooms are on an incredibly busy street. The noise dampening in the room is terrible. Without the ear plugs there would be no way to sleep. In talking to other guests, many of them booked the same rooms we did then moved to... More

My husband and I stayed here while in the process of relocating to Hawaii. He is in the Navy and transferred to Pearl Harbor and the Palm had a great rate for military travel at about $100 per night with free parking and breakfast. Lodging in Hawaii, particularly in January and February, is VERY expensive (motel style rooms can go... More

This was a very reasonably priced hotel for Hawaii but the staff and their efficiency made up for any possible lack of "razzmatazz" - good value for money would definately book again in preference to somewhere more expensive like the HHV. We emailed Patty prior to our departure and even though the no vacancy sign was up through some of... More