It was the first time we stayed at Aqua Palms in room 924 and we were very impressed of there services. The employees were very friendly and helpful from Front Desk agent, Bellman to Housekeepers. Although the floor we were staying was under renovation, it did not bother us. My husband and I also enjoyed there continental breakfast. It was... more

Stayed here end of June. We had a room next to the end room, so the room was a little small, but it was fine for what we wanted. (We don't stay in the room much.) The room had a refrigerator (not the cube size, but the bigger one - 3 foot tall?), microwave, dishes, utensils (no dishsoap though), coffeemaker,... more

Our stay at the Aqua Palms was wonderful. Our vacation club made all the arrangements and we were thrilled with this spot. I contacted the guest services manager in advance to tell him we would be celebrating our 25th anniversary there. The entire staff went out of their way to make sure it was special - from an upgraded room... more

If you're looking to stay in a resort right on Waikiki Beach, this ain't it -- that would be found directly across the street at the Hilton Hawaiian Village. Of course, if you're looking to spend about a *third* of the cost of a Hilton room, and you don't mind walking all of two minutes to get to the beach,... more

The front desk staff was very friendly. The unit was very clean and well taken care of. The only suggestion I have is that the hallways be upgraded, re-furbished. more

Stayed 4 nights in June and we were very satisfied.For a very reasonable price compared to other hotels in Hawaii we got a good sized, spotlessly clean,comfortable room on the 11th floor. There are few amenities (the pool is tiny) but the hotel is in a very convenient location and the staff were friendly and efficient. Didn't take the free... more

The staff (especially Mark) was extremely helpful and friendly. The location was perfect for our needs. The room was beautiful. more

upon arrival we were checked in promptly...the front desk was a little busy checking in other guests, but we were not delayed long. the staff was friendly and helpful. very professional. the room was clean and fresh..the bed was comfy even the sofa bed! we were not bothered by any unnecessary noise, but we were right next to the elevator,... more

We stayed for 1 week in June at the Aqua Palms. Loved the location! Right down the road from the Ala Moana mall and across the street from the much more expensive Hilton Hawaii Village. The room was spacious, the beds were really comfortable, and the view was great as well(we booked the Diamond Head/Ocean view side of the building).... more