The only reason we stayed here was because we needed to stay at a place one night before we flew out to Kauai. The positives: - round trip shuttle for free to and from airport - free breakfast Negatives: - LOCATION - it is right near the airport, so there is nothing nice around - pool looked not that great... more

So, I've stayed here once before. I swore I'd never do it again, but unfortunately, I was booked in this location by someone at my company. Yes, it has been remodelled. It's still squalid. You'll notice that any positive reviews of this noisy, dirty hotel are carried with the caveat that it's close to the airport and good for an... more

The most recent reviews are the good ones, and I would look at these posts if you are deciding whether or not to stay here. It's not a hotel to stay at for your entire vacation, but if you have an early or late night flight and want to be five minutes from the airport and have a free shuttle,... more

We slept at this hotel just before we went home. We had to fly for almost 24 hours, so we needed a good night sleep and that's what we got. The room was very clean and the beds were great. It only was a shame breakfast started to late for us, because we had to catch an early flight. If... more

I had read the reviews and was VERY surprised by the total renovation fo this hotel. New carpeting, lights, lobby, triple sheeting on the beds - all very clean and welcoming. Front deks was polite and very nice upon my late arrival from the airport. Free breakfast was included in the rate and I loved the waffles! I would stay... more

Best Western Plaza is a great airport hotel. Their shuttle from the airport was quick and friendly. We were early but shown to a sparkling clean room even though they had been booked solid with a cancelled flight. Free internet service was a plus. We had a day left to tour but check-out was at noon. Our bags were stored... more

Just what we were looking for after 24 hours travelling. Efficient pick up and ckeck in. No problems such as those mentioned by others. Tried the Ohana but it was full. Had room in main tower. I always tavel with earplugs so if somewhere is a little noisy I have a solution, but I don't recall problems. It is an... more

We had been delayed in flight and Delta sent us to this property. The people were very nice at check-in. The property is located near the airport, that is the only plus about it. The rooms were terrible. We were given 2 rooms as there were 4 of us. Both of the rooms were in outlying buildings, not the tower.... more

This was an overnight stay prior to flying to Maui. Upon checking in my wife pulled back the comforter and a 2 inch circle of blood was on the pillow case. I took the pillow to the desk and the staff were very concerned and advised the manager would be notified by them in the morning. Long story short the... more