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Aston Waikiki Beach Hotel


Aston Waikiki Beach Hotel
Hotel class 3 of 5
2570 Kalakaua Avenue, (formerly ResortQuest Waikiki Beach Hotel), Honolulu, Oahu, HI 96815
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Traveller Reviews

80% Recommend
4.0 of 5 stars 746 reviews
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By trip type
All (746)
[ Date ] [ Rating ]
Bad service
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2 of 5 stars
San Francisco
18 Jun 2009 | Trip type: Family

This hotel is in a pretty good location and the restaurant was very good, but the service of the front desk staff was horrible. Our room was not ready a few minutes before 3PM (check in time), the gentleman at the front desk said we had really good rooms. I checked back a few minutes after 3PM and it was... more

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5 of 5 stars
Paraburdoo
14 Jun 2009 | Trip type: Couples

Stayed on the 17th floor with ocean front room for two weeks. Started as the holiday from hell ( Date mix up and identified as a no show) When we weren't picked up at the airport and made our way to the hotel we found our booking cancelled as a no show. Glenn at reception made a terrific effort to... more

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4 of 5 stars
il
13 Jun 2009 | Trip type: Couples

We stayed on 16th floor - ocean view room. It was great!! the View from balcony was just amazing! Hotel staff was good too. We were given a room with two double on 12th floor and when we asked for a King - the hotel staff arranged it for us from next day. Morning Breakfast was a plus. good breakfast... more

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4 of 5 stars
perth
10 Jun 2009 | Trip type: Couples

We stayed for 3 nights in May.Loved the location, it is at the end of the '"strip" but it is such a nice walk along the boardwalk that this wasn't an issue for us. We had the most amazing sunsets from our Oceanfront room, we dined at the Hula grill one night above Dukes, nice meal but your too far... more

Management response from
Troy Schow, Guest Service Manager

Thank you for choosing to stay with us at the Aston Waikiki Beach Hotel! We were thrilled to note that you enjoyed the view from your Ocean Front room and that you were able to take full advantage of our convenient location. Furthermore we were pleased to note that your experience at Breakfast on the Beach exceeded your expectations. It...

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4 of 5 stars
Perth,W.A
8 Jun 2009 | Trip type: Couples

This hotel has fantastic views and we chose "oceanfront" room and it was amazing. We were on the 8th floor and this was just right as I am not good with heights but I was able to walk out and sit on the balcony with no trouble. The only thing with being lower ground was on the weekends we copped... more

Management response from
Troy Schow, Guest Service Manager

Thank you for choosing to stay with us at the Aston Waikiki Beach Hotel and for taking the time to comment on your experience. We appreciate all of your comments, both positive and constructive, as you provide us with an opportunity to gauge our performance and improve where necessary. We were disappointed to note that your toilet in your initial...

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4 of 5 stars
Northwest
8 Jun 2009 | Trip type: Friends getaway

My friend and I found a can't-beat deal on Priceline and picked this hotel over a few others, based on reviewers' claim that the location, for the price, simply couldn't be beat. They WEREN'T KIDDING. If you are completely invested in location and not, say, an extra five feet of space in your room, book this hotel! We showed up... more

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4 of 5 stars
Wales
6 Jun 2009 | Trip type: Couples

I was very happy with this hotel, I had an ocean view room which was large and clean and housekeeping did a good job every day. The free breakfast was fine, quite basic but good enough choice. The location was great, across the road from Waikiki beach. I found the shower a bit too powerful and was disappointed there was... more

Management response from
Troy Schow, Guest Service Manager

Thank you for choosing to stay with us at the Aston Waikiki Beach Hotel. We appreciate your comments both positive and constructive as you provide us with an opportunity to gauge our performance and improve where necessary. We were very pleased to note that you enjoyed your ocean view room, our signature Breakfast on the Beach and that the service...

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5 of 5 stars
stockton on tees
5 Jun 2009 | Trip type: Friends getaway

My friend and I stayed here for 7 nights at the beginning of May. We had no complaints at all regarding this hotel - the beds were super comfy - the staff - all staff - were friendly and helpful ( infact the only people that were unpleasant were two guests who were ranting and raving (with no good reason... more

Management response from
Troy Schow, Guest Service Manager

Thank you for choosing to stay with us at the Aston Waikiki Beach Hotel and for taking the time to comment on your experience. We were truly pleased to note that you enjoyed our custom Sealy "extra plush" mattresses and our signature Breakfast on the Beach, that our convenient location was a plus for you and that the service you...

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5 of 5 stars
Massachusetts
2 Jun 2009 | Trip type: Family

I have stayed at your hotel for three of my visits and am anticipating another stay in July of this year. I only stay where I feel comfortable and safe. Your hotel is central to everything and the partial and full ocean views are breath taking. I love Tiki's lounge and the fact that everything is right within reach. I... more

Management response from
Troy Schow, Guest Service Manager

Aloha! Thank you for choosing to stay with us at the Aston Waikiki Beach Hotel. We were very pleased to note that we succeeded in exceeding your expectations. It would be our pleasure to serve you again in the near future. Until that time we send our warmest..Aloha! and Mahalo!

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4 of 5 stars
NF Canada
2 Jun 2009 | Trip type: Couples

This was good value for the money which included breakfast and a snack to take with you in your cooler bag. Staff very nice, Excellent location near the quieter end of the beach. No hotels in front of you so that was great and made for less people on the beach in that area. Only problem was the Tiki Bar... more

Management response from
Troy Schow, Guest Service Manager

Thank you for choosing to stay with us at the Aston Waikiki Beach Hotel and for taking the time to comment on your experience. We were very disappointed to note that you were disturbed by noise emanating from Tikis Grill and Bar. Please accept our sincere apologies and rest assured that Tikis Management is aware of your comments. On a...

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Aston Waikiki Beach Hotel Also Known As

Address: 2570 Kalakaua Avenue, (formerly ResortQuest Waikiki Beach Hotel), Honolulu, Oahu, HI 96815