The rooms were clean and serviceable. The staff at registration was extremely friendly and helpful. more

I would not recommend this place. I arrived at 10:30 pm and pulled into the drive. I was told that I was in the valet spot for "The Nightclub" and there was no designated spot to park for guests who were registering. I backed up in a rather dangerous manner and pulled into a commercial driveway that clearly stated "No... more

We were very fortunate to have met Vanessa on the first day of our trip. She was very helpful in booking all of our travel arrangements. She had great suggestions! The staff was overall very friendly. The location of the hotel is great. more

Positive points: o) location – close to everything; o) great views to city (from high floors); o) microwave, coffeemaker and refrigerator in room; o) high cleanliness; o) soundproof walls; o) spacious cupboards; o) swimming-pool. Negative points: o) NO!!! free internet access; o) water shutoffs every week, during the rush hours for taking bath (9:00-1:00PM) always; o) the basic, “cooling only”... more

The staff were very informative and nice .you got a question they have a answer. Its not the Hilton or Hawaniian Prince but neither are the prices.i found it to be clean and had every thing i needed.would i stay there again of course more

The staff was great, as always. I've dealt with both Josh and Vanessa and they have always gone way beyond their requirements. You can walk to all the things in Waikiki and feel safe, enjoying your time there. The only change I'd like is internet access for a flat fee during your stay. Other than that, enjoy it! more

The hotel is near everything and the price is fine. They should renovate the showers and rooms, but the staff is wonderful. Specially Vanessa, she`s very atencious and terrifc. more

Look, for the price per night that we paid you can't beat it. This place is located within walking distance to EVERYTHING!!!! There's a slightly shady bar downstairs, but if you aren't self concious you can walk in there and everything is just fine. No, there may not be a lobby but a lot of things in Hawaii are open... more

We requested an iron and ironing board which we NEVER received. There were two of us in our room and everyday the housekeeping staff would leave us ONE bath towel, that's it, no wash clothes, no hand towel, just ONE bath towel. They NEVER took the dirty glasses, or gave us new ones. The towels were either dirty, or had... more